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Client Success Jobs in Minnesota (NOW HIRING)

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development ...

Vision to inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and the Mission to deliver best-in-class global MedTech development ...

Vice President, Client Success

Saint Paul, MN · On-site

$140K - $179K/yr

ABOUT THE POSITION The Vice President, Client Success is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health ...

Showing results 21-40

Client Success information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Minnesota?

The most popular types of Client Success jobs in Minnesota are:

What are popular job titles related to Client Success jobs in Minnesota?

For Client Success jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Client Success jobs?

Cities in Minnesota with the most Client Success job openings:

Infographic showing various Client Success job openings in Minnesota as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,354 per year, or $39.1 per hour.

Senior Client Success Consultant

Uptempo

Minneapolis, MN • On-site

Other

Medical, Dental, Retirement, PTO

Posted 12 days ago


Job description

The OptiMine Team, now part of Uptempo, is an industry-leading, marketing analytics software company focused on marketing measurement and optimization, helping companies understand the full contributions and performance of their marketing and advertising investments. Our clients are some of the largest advertisers and best-known brands in the world, and they use our incredibly sophisticated software-as-a-service platform to drive marketing lift and ROI.
We are growing our team to serve our rapidly expanding client base. As a part of that expansion, we are looking for an experienced marketing and analytics consultant to join our team as Senior Client Success Consultant.
We are seeking a Senior Client Success Consultant who will advise, manage and foster successful client relationships. This critical role will ensure our clients are getting the most out of our analytics solution, guide clients on how to turn insights into action, and provide meaningful consulting guidance to ensure they are realizing value and ROI from the OptiMine partnership. This position will be a part of the Strategic Insights team, will report to the Head of Strategic Insights, and will coordinate with internal operations and data science teams to deliver successful analytic solutions on behalf of our clients.
This full-time position is based out of our Minneapolis hub , with flexible work-from-home options.
Responsibilities:

  • Lead relationships for a portfolio of accounts; responsible for having a deep understanding of each client's business, marketing, and measurement strategy; aligning those with OptiMine's solutions; and setting the strategic path for account growth and development.
  • Provide marketing and analytics consulting services for clients to help drive solution adoption, change management, measurement results understanding, and actionable media optimizations.
  • Analyze data and develop model results presentations to help clients understand marketing performance and provide guidance on media mix optimization to further increase marketing performance for the client's organization.
  • Drive Customer Success Outcomes:
    • Maximize growth and renewal rates through delivery of exemplary consultation and support
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall relationship health scores
    • Identify best practices and strategies to drive guidance adoption and usage
    • Inspire Culture of Customer Success Across Company:
      • Align with Product team around driving product roadmap that anticipates and meets client needs
      • Align with Sales around cross-sell and upsell with a retention focus
      • Align with Sales and Finance around forecasting client success contributions to the P&L
      • Align with SVP of Client Success on metrics and objectives
Qualifications:
  • 10+ years of relevant experience, ideally in marketing and advertising analytics / media strategy, planning and buying / marketing account management
  • Demonstrated ability to drive customer success and build high performing teams through accountability, metrics, continuous improvement, a problem-solving mindset, and a focus on results
  • Proven ability to develop and communicate insights from analytic data
  • Ability to gain customer executive sponsorship and consensus on solution formulation, customer team engagement models, and marketing action
  • Excellent communication and presentation skills, highly refined interpersonal skills
  • A self-starter that thrives in a fast-paced, agile environment
  • Bachelor's degree required
  • Ability to travel a minimum of 10%
Benefits:
  • Competitive salary
  • Health and dental insurance
  • Company 401K with company match
  • Mobile phone and internet reimbursement
  • Parental leave
  • Flexible PTO

We will consider candidates based in Minnesota only. This role is not eligible for US Visa sponsorship.
We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Department Customer Success Role Senior Customer Success Manager Locations Minneapolis Remote status Hybrid