ZipRecruiter

Log In

1

Client Success Representative Jobs in Virginia (NOW HIRING)

Symplicity

Lead Client Manager (CM)

Arlington, VA · On-site

Report directly to the Senior Director of Client Success on current state of Client Managers under ... representing the client perspective * Maintain feedback loops to leadership on current state of the ...

previous pagenext page

Showing results 21-40

All JobsClient Success Representative JobsClient Success Representative Jobs in Virginia

Client Success Representative information

See Virginia salary details

$11

$24

$46

How much do client success representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client success representative in Virginia is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success representative, and why are they important?

To thrive as a Client Success Representative, you need strong communication skills, problem-solving abilities, and a background in customer service or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce or HubSpot and experience with customer support tools are typically required. Exceptional interpersonal skills, active listening, and a proactive attitude help build lasting client relationships and address concerns effectively. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall success of both the customer and the company.

What is a client success representative?

A Client Success Representative is a professional who ensures customers are satisfied with a company's products or services. They act as a liaison between the client and the company, addressing any issues, answering questions, and helping clients achieve their goals. Their primary focus is on building strong relationships, improving client retention, and supporting clients throughout their journey. By providing ongoing assistance and proactive communication, Client Success Representatives help drive customer loyalty and business growth.

How does a client success representative typically collaborate with other departments to address client needs?

Client Success Representatives regularly work with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. They may coordinate with Sales to identify upsell opportunities, relay client feedback to Product for feature enhancements, and partner with Support to resolve technical issues. This cross-functional collaboration is essential for delivering a seamless client experience and helps build strong, long-lasting relationships. Being proactive and communicative is key to successfully navigating these interactions.

What is the difference between Client Success Representative vs Customer Service Representative?

AspectClient Success RepresentativeCustomer Service Representative
Primary FocusBuilding long-term client relationships and ensuring client successHandling immediate customer inquiries and resolving issues
Work EnvironmentProactive engagement, account management, often in B2B settingsReactive support, call centers, retail, or online support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, communication, product knowledge
Common CertificationsCustomer success certifications, CRM trainingCustomer service certifications, product training

While both roles involve customer interaction, a Client Success Representative focuses on proactive relationship management and ensuring clients achieve their goals, often in a B2B context. In contrast, a Customer Service Representative primarily addresses immediate customer issues and inquiries, typically in retail or call center environments. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are popular job titles related to Client Success Representative jobs in Virginia? For Client Success Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Success Representative jobs in Virginia look for? The top searched job categories for Client Success Representative jobs in Virginia are:
Client Success Representative jobs near you
Infographic showing various Client Success Representative job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,937 per year, or $24 per hour.

Customer Growth Representative

Virtualite Business Process Outsourcing Services

Richmond, VA • On-site

$62K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

About Virtualite 

Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. 
 
We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. 

In This Role: 

• Manage a portfolio of active client accounts 
• Identify upsell, cross-sell, and expansion opportunities 
• Conduct consultative conversations to uncover evolving client needs 
• Present additional service solutions that align with client goals 
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools 
• Collaborate with onboarding and operations teams to support seamless service delivery 
 
We are looking for: 

• Experience in account management or customer growth is a plus but not required 
• Strong relationship-building and consultative selling skills 
• Comfortable managing multiple accounts and ongoing conversations 
• Goal-oriented, organized, and detail-focused 
• Strong verbal and written communication skills 

What we offer:  

• Competitive base compensation with performance-based incentives 
• Benefits including medical, dental, vision, 401k, and paid time off 
• Career growth opportunities within a scaling organization 
• Ongoing training and leadership support 
• Collaborative team culture focused on client success 

Powered by JazzHR

J483dPC7cd