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Client Success Representative Jobs in Virginia (NOW HIRING)

MedVet

Veterinary Client Service Representative

Manassas, VA

$16 - $21.75/hr

Veterinary Client Service Representative This position has an initial hiring range of $20.75 to $26 ... The ability to multi-task and enter data accurately is crucial for success in this position. This ...

New

MedVet

Veterinary Client Service Representative

Manassas, VA

$16 - $21.75/hr

Veterinary Client Service Representative This position has an initial hiring range of $20.75 to $26 ... The ability to multi-task and enter data accurately is crucial for success in this position. This ...

New

MedVet

Veterinary Client Service Representative

Manassas, VA · On-site

$16 - $21.75/hr

Veterinary Client Service Representative This position has an initial hiring range of $20.75 to $26 ... The ability to multi-task and enter data accurately is crucial for success in this position. This ...

New

Surescripts

VP Data Solutions

Arlington, VA · On-site

... Client Success; resolve tradeoffs and remove barriers to execution. * Represent Data Solutions strategy and performance to executive leadership and, as needed, the Board, translating complex data and ...

Instrata

Account Manager

Chantilly, VA · On-site

... client satisfaction and represent our brand with enthusiasm and professionalism. What You Bring * Proven experience managing multiple high-value client accounts. * A passion for customer success ...

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All JobsClient Success Representative JobsClient Success Representative Jobs in Virginia

Client Success Representative information

See Virginia salary details

$11

$24

$46

How much do client success representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client success representative in Virginia is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success representative, and why are they important?

To thrive as a Client Success Representative, you need strong communication skills, problem-solving abilities, and a background in customer service or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce or HubSpot and experience with customer support tools are typically required. Exceptional interpersonal skills, active listening, and a proactive attitude help build lasting client relationships and address concerns effectively. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall success of both the customer and the company.

What is a client success representative?

A Client Success Representative is a professional who ensures customers are satisfied with a company's products or services. They act as a liaison between the client and the company, addressing any issues, answering questions, and helping clients achieve their goals. Their primary focus is on building strong relationships, improving client retention, and supporting clients throughout their journey. By providing ongoing assistance and proactive communication, Client Success Representatives help drive customer loyalty and business growth.

How does a client success representative typically collaborate with other departments to address client needs?

Client Success Representatives regularly work with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. They may coordinate with Sales to identify upsell opportunities, relay client feedback to Product for feature enhancements, and partner with Support to resolve technical issues. This cross-functional collaboration is essential for delivering a seamless client experience and helps build strong, long-lasting relationships. Being proactive and communicative is key to successfully navigating these interactions.

What is the difference between Client Success Representative vs Customer Service Representative?

AspectClient Success RepresentativeCustomer Service Representative
Primary FocusBuilding long-term client relationships and ensuring client successHandling immediate customer inquiries and resolving issues
Work EnvironmentProactive engagement, account management, often in B2B settingsReactive support, call centers, retail, or online support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, communication, product knowledge
Common CertificationsCustomer success certifications, CRM trainingCustomer service certifications, product training

While both roles involve customer interaction, a Client Success Representative focuses on proactive relationship management and ensuring clients achieve their goals, often in a B2B context. In contrast, a Customer Service Representative primarily addresses immediate customer issues and inquiries, typically in retail or call center environments. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are popular job titles related to Client Success Representative jobs in Virginia? For Client Success Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Success Representative jobs in Virginia look for? The top searched job categories for Client Success Representative jobs in Virginia are:
Client Success Representative jobs near you
Infographic showing various Client Success Representative job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,937 per year, or $24 per hour.

Veterinary Client Service Representative

MedVet

Manassas, VA

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!  We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for: Veterinary Client Service Representative

This position has an initial hiring range of $20.75 to $26.75 based off skills and experience.

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain compassionate yet professional composure.    


What you’ll do:

  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby

Who you are: 

  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)

Perks and Benefits include: 

  • Strong career growth and personal development opportunities
  • Comprehensive Health Benefits
  • Vision and Dental
  • HSA, FSA and Independent Care Spending
  • 401k with Employer Match
  • Paid Time Off (PTO) 
  • Shift Differentials and On-call Pay
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
  • Continuing Education Opportunities and Assistance Program

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. 

MedVet does not accept unsolicited resumes from third-party recruiters.