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Client Success Manager Jobs in Springfield, OR (NOW HIRING)

HUB

Account Manager, Employee Benefits

Eugene, OR · On-site

$37/hr

Serves as client point of contact for day-to-day eligibility, claims, billing and benefit ... success. At HUB, we believe in investing in the future of our employees,andprovide continuous ...

Sponsors Inc

Grants & Special Projects Manager

Eugene, OR · On-site

$31.56 - $33.55/hr

Track program data, analyze program outcomes and client feedback to inform continuous improvement ... Minimum of 3 years demonstrated success in grant writing and management, including securing and ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, OR

Client Success Manager information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do client success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success manager in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Springfield, OR look for? The top searched job categories for Client Success Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Client Success Manager jobs? Cities near Springfield, OR with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Springfield, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.
Territory Sales Manager -Exterior Trim & Specialty Panel Southeast

Territory Sales Manager -Exterior Trim & Specialty Panel Southeast

Roseburg

Springfield, OR • Remote

Full-time

Posted 19 days ago

Roseburg Forest Products rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

This role is remote; ideal candidate should be located in Georgia or Alabama.

Purpose

The Territory Sales Manager provides sales strategy execution by developing, expanding, and managing relationships with independent wholesale distribution and retail customers, while supporting downstream demand generation activities for a portfolio of Roseburg products in a defined geography and is responsible for delivering on objectives that support the business strategy in a manner that aligns with Roseburg's core values.

Key Responsibilities

  • Business Advisor
    • Develop compelling solutions to customer needs that differentiate Roseburg from our competition and supports our customers' success
    • Understand and anticipate customers' existing and future needs in depth, keeping internal stakeholders informed
    • Engage in both tactical and strategic account planning functions to achieve Roseburg objectives
    • Develop and implement joint customer strategies that have mutual benefit
    • Manage expectations about how Roseburg branded products are targeted and used
  • Relationship Manager
    • Build and manage internal and external relationships that foster multiple levels of relationships with key leaders within Roseburg and customers' organization, ensuring that all potential points of customer contact and influence are being attended to appropriately
    • Establish positive influence by effectively communicating to drive desired behaviors and build credibility for self and organization
    • Build trusting relationships by fostering a healthy collaborative environment both internally and externally
  • Deliver Results
    • Influence specification and acceptance of Roseburg products
    • Prioritize activities and optimize investment of time and resources through effective planning that aligns with the business strategy to meet objectives
    • Leverage internal resources and external influencers to progress opportunities through the sales cycle
  • Embrace the growing role of technology (CRM, virtual constructs, electronic commerce, etc.)
  • Act as a brand ambassador for all Roseburg Products
  • Model Company core values
  • Other duties as assigned

Required Qualifications

  • Bachelor's degree in Business, Marketing or Technical degree
  • Five (5) plus years' sales experience in the construction and/or building materials market segments
  • Ideal team player (hungry, humble, and smart)
  • Ability to manage multiple and conflicting priorities in a dynamic environment
  • Excellent interpersonal skills
  • Understand and exhibit a sense of urgency; have a bias for action
  • Outstanding listening, verbal and written communication skills
  • Strong self-motivation and organizational skills
  • A basic understanding of financial principles
  • An understanding of the Roseburg product portfolio as well as our value over the competition
  • Knowledge of the market segments and channels for the Roseburg product portfolio and our customers' business models
  • Good understanding of the strengths and weaknesses of our key competitors
  • Proven track record of success; demonstrating proficiency in selling skills, listening, probing techniques, identifying buying signals and negotiating for mutual benefit to Roseburg and the client
  • Demonstrated ability to adapt tactically and strategically to changing market conditions and selling situations
  • Valid driver license with a safe and proven driving record
  • Ability and willingness to travel overnight approximately 50%-60% of the time

What Roseburg Forest Products employees say

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