Client Success Manager Jobs in Springfield, OR (NOW HIRING)

Job Summary:

DOWL is seeking a technically proficient and business-savvy Senior Project Manager (Sr PM)to lead and deliver complex, multidisciplinary transportation projects within our Transportation & Structures practice. This role is ideal for a self-driven professional who thrives in a dynamic environment and is passionate about shaping smarter, safer transportation systems. As a Sr PM, you’ll manage project execution, lead business development efforts, mentor junior staff, and build strong client relationships, all while maintaining a seller-doer mindset that drives results.

Key Responsibilities:

• Lead large, complex projects across disciplines, ensuring high-quality, on-time, and on-budget delivery.
• Develop project scopes, schedules, and budgets; monitor financial performance and manage changes.
• Provide senior-level technical oversight and quality control of project deliverables.
• Collaborate with internal teams and external partners to ensure project success and client satisfaction.
• Mentor and guide junior staff, fostering a culture of collaboration and continuous learning.
• Engage in business development, identify and pursue leads, and contribute to winning proposals.
• Represent DOWL at client meetings, industry events, and conferences to build and maintain relationships.
• Coordinate with resource managers to ensure appropriate staffing and workload balance.

Required Qualifications:

• Bachelor of Science degree from an ABET-accredited program in civil, structural, transportation engineering, or a related engineering field.
• Professional Engineer (PE) registration in the state of primary practice or licensed in a different state with the ability to obtain a license within 6 months of hire.
• 10 years of industry experience (5 years as a project manager) with demonstrated success in business development and client relationship management.
• Driving is an essential job function or a valid driver’s license is required to support legitimate business purposes

Preferred Qualifications:

• Strong leadership, communication, and organizational skills.
• Experience with design-build projects for local and state government agencies, ODOT preferred.
• Proficiency in Microsoft Office, ProjectWise, Newforma, Deltek Vision, UKG, and Bluebeam.

Compensation and Benefits:

• Competitive Salary: This position offers a competitive salary based on education, qualifications, experience, and work location.
• Recognition: Hard work is acknowledged and rewarded through formal recognition programs and personalized recognition.
• Health Benefits: Comprehensive medical/RX, dental, vision, life, and accidental death and dismemberment insurance, with supplemental options.
• Retirement Plans: Offers discretionary 401(k) employer matching contributions, additional employer contributions even if you don't contribute, and matching contributions for eligible student debt payments.
• Professional Development: Provides reimbursement and bonuses for certifications and professional licensure, as well as support for continuing education through workshops, seminars, and conferences.
• Work-Life Balance: Flexible working arrangements, paid personal leave, and holidays.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this position, the employee is regularly required to sit. The employee is required to talk and hear. The employee is regularly required to stand, walk, and use hands. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and ability to adjust focus.

Company Overview:

For over 60 years, DOWL has been a trusted consulting firm known for its integrity, innovation, and commitment to community. Our people are the foundation of our success, and we invest in their growth and well-being. At DOWL, you’ll work on impactful projects that make a difference—because you’re one of the People Who Make It Happen.

Watch our video: https://www.dowl.com/company/ (1m20s)