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Client Success Manager Jobs in Springfield, OR (NOW HIRING)

Driveline

District Manager

Eugene, OR

$43K - $45K/yr

This role is responsible for recruiting and training assigned employees, meeting client ... Work as part of a Regional team, contributing to the overall Region and Company success

Bakertilly

Tax Manager

Eugene, OR

$111K - $146K/yr

... firm's success. Additionally, you will be a coach to a group of talented staff, utilizing your ... Lead and plan client engagements, and continuously evaluate processes and procedures within the ...

Baker Tilly

Tax Manager

Eugene, OR · On-site

$111K - $146K/yr

... firm's success. Additionally, you will be a coach to a group of talented staff, utilizing your ... Lead and plan client engagements, and continuously evaluate processes and procedures within the ...

The N2 Company

Territory Sales Manager

Eugene, OR · On-site

$132K/yr

You'll build something of your own: developing your market, your client relationships, and working ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

The N2 Company

Territory Sales Manager

Eugene, OR · On-site

$132K/yr

You'll build something of your own: developing your market, your client relationships, and working ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

Millennium Health

Account Manager-1614

Eugene, OR · On-site

Account Managers who thrive on maintaining, nurturing, and growing our existing client ... success. The Job: * Develop and nurture relationships with accounts in assigned regions to build ...

Millennium Health

Account Manager-1614

Eugene, OR · On-site

Account Managers who thrive on maintaining, nurturing, and growing our existing client ... success. The Job: * Develop and nurture relationships with accounts in assigned regions to build ...

Millennium Health

Account Manager-1614

Eugene, OR · On-site

Account Managers who thrive on maintaining, nurturing, and growing our existing client ... success. The Job: * Develop and nurture relationships with accounts in assigned regions to build ...

Just Compassion EWC

Case Manager

Eugene, OR · On-site

$20 - $25.75/hr

... housing success. The position requires strong housing navigation skills, landlord engagement ... Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred). * Valid ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, OR

Client Success Manager information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do client success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success manager in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Springfield, OR look for? The top searched job categories for Client Success Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Client Success Manager jobs? Cities near Springfield, OR with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Springfield, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.
Senior Transportation & Structures Project Manager

Senior Transportation & Structures Project Manager

DOWL

Eugene, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Summary:
DOWL is seeking a technically proficient and business-savvy Senior Project Manager (Sr PM)to lead and deliver complex, multidisciplinary transportation projects within our Transportation & Structures practice. This role is ideal for a self-driven professional who thrives in a dynamic environment and is passionate about shaping smarter, safer transportation systems. As a Sr PM, you'll manage project execution, lead business development efforts, mentor junior staff, and build strong client relationships, all while maintaining a seller-doer mindset that drives results.
Key Responsibilities:
  • Lead large, complex projects across disciplines, ensuring high-quality, on-time, and on-budget delivery.
  • Develop project scopes, schedules, and budgets; monitor financial performance and manage changes.
  • Provide senior-level technical oversight and quality control of project deliverables.
  • Collaborate with internal teams and external partners to ensure project success and client satisfaction.
  • Mentor and guide junior staff, fostering a culture of collaboration and continuous learning.
  • Engage in business development, identify and pursue leads, and contribute to winning proposals.
  • Represent DOWL at client meetings, industry events, and conferences to build and maintain relationships.
  • Coordinate with resource managers to ensure appropriate staffing and workload balance.

Required Qualifications:
  • Bachelor of Science degree from an ABET-accredited program in civil, structural, transportation engineering, or a related engineering field.
  • Professional Engineer (PE) registration in the state of primary practice or licensed in a different state with the ability to obtain a license within 6 months of hire.
  • 10 years of industry experience (5 years as a project manager) with demonstrated success in business development and client relationship management.
  • Driving is an essential job function or a valid driver's license is required to support legitimate business purposes

Preferred Qualifications:
  • Strong leadership, communication, and organizational skills.
  • Experience with design-build projects for local and state government agencies, ODOT preferred.
  • Proficiency in Microsoft Office, ProjectWise, Newforma, Deltek Vision, UKG, and Bluebeam.

Compensation and Benefits:
  • Competitive Salary: This position offers a competitive salary based on education, qualifications, experience, and work location.
  • Recognition: Hard work is acknowledged and rewarded through formal recognition programs and personalized recognition.
  • Health Benefits: Comprehensive medical/RX, dental, vision, life, and accidental death and dismemberment insurance, with supplemental options.
  • Retirement Plans: Offers discretionary 401(k) employer matching contributions, additional employer contributions even if you don't contribute, and matching contributions for eligible student debt payments.
  • Professional Development: Provides reimbursement and bonuses for certifications and professional licensure, as well as support for continuing education through workshops, seminars, and conferences.
  • Work-Life Balance: Flexible working arrangements, paid personal leave, and holidays.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit. The employee is required to talk and hear. The employee is regularly required to stand, walk, and use hands. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and ability to adjust focus.
Company Overview:
For over 60 years, DOWL has been a trusted consulting firm known for its integrity, innovation, and commitment to community. Our people are the foundation of our success, and we invest in their growth and well-being. At DOWL, you'll work on impactful projects that make a difference-because you're one of the People Who Make It Happen.
Watch our video: https://www.dowl.com/company/ (1m20s)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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