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Client Success Manager Jobs in Springfield, OR (NOW HIRING)

HUB

Account Manager, Commercial Lines

Eugene, OR

$27/hr

Service day to day client needs including fielding phone calls, email, and other ... success. At HUB, we believe in investing in the future of our employees,andprovide continuous ...

Squaremouth

Account Manager, Personal Lines

Eugene, OR · On-site

$29 - $33/hr

Manage the execution of all aspects of client renewal process including obtaining updated ... success. At HUB, we believe in investing in the future of our employees, and provide continuous ...

New

HUB

Account Manager I, Commercial Lines

Eugene, OR

$36/hr

Manage the execution of all aspects of client renewal process including obtaining updated ... success. At HUB, we believe in investing in the future of our employees,andprovide continuous ...

HUB

Account Manager II, Commercial Lines

Eugene, OR

$36/hr

Manage the execution of all aspects of client renewal process including obtaining updated ... success. At HUB, we believe in investing in the future of our employees,andprovide continuous ...

Bakertilly

Tax Manager

Eugene, OR

$111K - $146K/yr

... firm's success. Additionally, you will be a coach to a group of talented staff, utilizing your ... Lead and plan client engagements, and continuously evaluate processes and procedures within the ...

Baker Tilly

Tax Manager

Eugene, OR · On-site

$111K - $146K/yr

... firm's success. Additionally, you will be a coach to a group of talented staff, utilizing your ... Lead and plan client engagements, and continuously evaluate processes and procedures within the ...

paradigm

Vocational Case Manager - Ontario, OR

Eugene, OR

$20 - $24.25/hr

Develop Rehabilitation Plan/Case Management Plan specific to client for success in overcoming barriers and re-entry to the workforce. * Complete Labor market surveys. * Provide job-seeking skill ...

The N2 Company

Territory Sales Manager

Eugene, OR · On-site

$132K/yr

You'll build something of your own: developing your market, your client relationships, and working ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

The N2 Company

Territory Sales Manager

Eugene, OR · On-site

$132K/yr

You'll build something of your own: developing your market, your client relationships, and working ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, OR

Client Success Manager information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Springfield, OR look for? The top searched job categories for Client Success Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Client Success Manager jobs? Cities near Springfield, OR with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.

Account Manager, Commercial Lines

HUB

Eugene, OR

$27/hr

Full-time

Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

The Account Managermanagesa book of insurance business, and provides professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues. They may work independently, as part of a team or with a Producer to provide client advocacy, client retention, write new client accounts or lines of coverage as needed. Account ManagerIsare responsible to follow our best practices and broker standards.

DUTIES & RESPONSIBILITIES:

  • Service day to day client needs including fielding phone calls, email, and other communicationrelativeto coverage questions, policy changes, payments, cancellations, etc.

  • Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the Producer and the client(where applicable)and invoicing

  • Review quote documents to ensure all insurance requirements are included in quote proposal

  • Manage client relationship ensuring satisfaction

  • Manage and delegate work as needed toAssociate Account Managers I and IIto ensure their progress and workload is appropriate

  • Manage/Maintainrelationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters

  • Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders

  • Responsible to set up andmaintainelectronic records

  • Use best practices and internal broker standards for service and maintenance of client files and information

  • Training and collaboration with team members to share and educate on coverage,exposuresand client knowledge

  • Other duties as assigned.

QUALIFICATIONS:

  • High School or equivalent

  • P & C Insurance Producer License Required

  • Twoor more years insurance brokerage or property casualty insurance experience in account management role preferred

KNOWLEDGE / SKILLS / ABILITIES:

  • Exceptional customer service skills

  • Strong reading comprehension and analysis skills

  • Strong data entry skills

  • Strong written and oral communication skills

  • Strong organization and follow up skills

  • Ability to effectively work in a team environment

  • Proficient in Word, Excel, Outlook, and internetutilization

  • Applied EPIC Agency Management System experience preferred but notrequired

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • While performing the duties of this job, the employeeis regularly required tosit; use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up totenpounds. Specific vision abilities required by this job include close vision oncomputermonitor.

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees,andprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $24-$27/hr depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

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LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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