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Client Success Manager Jobs in Redmond, OR (NOW HIRING)

Customer Success Representative (CSR)

Bend, OR · On-site

$17.50 - $24/hr

The Job The Client Success Representative (CSR) owns the client relationship for document ... and dropped-off client documents for scanning. * Greet walk-in clients and manage in-person ...

The Job The Client Success Representative (CSR) owns the client relationship for document ... and dropped-off client documents for scanning. * Greet walk-in clients and manage in-person ...

BCBA Flexible Hybrid NC

Bend, OR · On-site

$78K - $95K/yr

Monitor client progress and modify treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support * LBA Expansion ...

Client Associate

Bend, OR · On-site

$38K - $60K/yr

... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ... Leaders who support your development through coaching and managing opportunities. * Ability to make ...

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

The Client Systems Administrator II/III is responsible for managing the City of Bend's endpoint ... success, and compliance using reporting and monitoring tools Troubleshoot complex endpoint ...

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

Tax Manager

Bend, OR · On-site

$107K - $150K/yr

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

Tax Manager

Bend, OR · On-site

$117K - $153K/yr

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

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Client Success Manager information

See Redmond, OR salary details

$34.4K

$88K

$148.4K

How much do client success manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client success manager in Redmond, OR is $88,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $104,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Redmond, OR look for?

The top searched job categories for Client Success Manager jobs in Redmond, OR are:

What cities near Redmond, OR are hiring for Client Success Manager jobs?

Cities near Redmond, OR with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Redmond, OR as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $88,035 per year, or $42.3 per hour.

Customer Success Account Manager- Signature - Bend, OR

United Parcel Service (UPS)

Bend, OR • On-site

Full-time

Posted 10 days ago


UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,355 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies


Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Bend, Redmond, Prineville and Sisters, OR

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

  • Serve as the primary point of contact and advocate for designated accounts.

  • Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

  • Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.

  • Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.

  • Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.

  • Develop and execute tailored success plans, driving adoption and maximizing ROI.

  • Create strategies for upselling / cross-selling opportunities to drive account growth.

  • Regularly create QBRs/QVPs for customers.

Analytics / Reporting

  • Monitor customer mix and performance metrics to support balanced retention efforts.

  • Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.

  • Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.

Qualifications:

  • Demonstrated capability to manage high-value accounts with a customer-centric approach.

  • Exceptional problem-solving skills.

  • Outstanding communication skills across various platforms.

  • 3 to 5 years in customer success, account management, or other customer-facing roles.

  • Proven ability to balance proactive customer engagement and process efficiency.

  • Growing expertise in medium/large customer relationship management.

  • Bachelor's degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 8/31/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.


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