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Client Success Manager Jobs in Springfield, IL (NOW HIRING)

Air Quality Engineer

Springfield, IL ยท On-site

$100K - $150K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Lead and manage air quality permitting projects to ensure successful project execution while ...

Cultural Resource Specialist

Springfield, IL ยท On-site +1

$60K - $80K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Manage cultural resource assignments within established project scopes, schedules, and budgets.

Administrative Assistant (52063)

Lincoln, IL ยท On-site

$15.87 - $18.75/hr

... client success. * Make travel arrangements for staff members as needed. * Embrace and embody the ... Must be highly organized, detail focused, and have excellent time management * Must possess strong ...

... client success. * Make travel arrangements for staff members as needed. * Embrace and embody the ... Must be highly organized, detail focused, and have excellent time management * Must possess strong ...

The belief in sustainability within our company's practices creates a focus on client success and ... managers * Prepare and revise electrical drawings, specifications, and design documentation

Studio Manager

Springfield, IL ยท On-site

$48K - $65K/yr

Access to a dedicated support for client management assistance. * Comprehensive 1:1 training and ... Drive financial success of the studio. * Meet and exceed sales goals set by leadership. * Achieve ...

Showing results 41-60

Client Success Manager information

See Springfield, IL salary details

$32.2K

$82.3K

$138.8K

How much do client success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success manager in Springfield, IL is $82,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Springfield, IL? For Client Success Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Springfield, IL look for? The top searched job categories for Client Success Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Client Success Manager jobs? Cities near Springfield, IL with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $82,326 per year, or $39.6 per hour.

Air Quality Engineer

Hansoninc

Springfield, IL โ€ข On-site

$100K - $150K/yr

Full-time

Medical, Retirement

Re-posted 26 days ago


Job description

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

A Day in the Life of an Air Quality Engineer at Hanson

Here's a snapshot of what you would do in this role:

  • Lead and manage air quality permitting projects to ensure successful project execution while collaborating with multidisciplinary teams.
  • Conduct comprehensive air quality assessments and emission inventories to determine project compliance with local, state, and federal regulations.
  • Prepare and review air permit applications, ensuring accuracy, completeness, and adherence to regulatory requirements.
  • Interface with regulatory agencies, advocating for clients' interests during permit negotiations and approvals.
  • Provide technical guidance to clients on air quality compliance strategies, emission control technologies, and best practices. Perform air dispersion modeling and risk assessments to evaluate potential impacts of emissions on air quality and public health.
  • Stay current with evolving air quality regulations, industry trends, technological advancements, and convert this knowledge into actionable insights for clients.
  • Mentor and train junior staff fostering their professional development and enhancing team capabilities.
  • Participate in business development activities, including proposal writing and client presentations.
  • Collaborate with cross-functional teams to integrate air quality considerations into broader environmental initiatives.
  • Other duties as assigned.

What We're Looking For

We feel the following qualifications would set you up for success in this role:

Skills:

  • Deep knowledge of federal and state air quality regulations (e.g., Clean Air Act) and air permitting processes.
  • Proven experience in air dispersion modeling software such as AERMOD, CALPUFF, and EPA tools like MOVES.
  • Strong background in technical writing, with the ability to produce accurate, well-organized, and regulatory-compliant documents.
  • Demonstrated understanding of project budgeting, financial tracking, and revenue recognition.
  • Ability to scope and price professional services and contribute to project proposals.
  • Effective at leading and participating in project meetings and communicating complex regulatory topics to diverse stakeholders.
  • Proven ability to develop client relationships, contribute to business development strategies, and secure repeat business.
  • Committed to quality control, project delivery standards, and continuous learning.
  • Strong collaboration and problem-solving skills; capable of working independently or as part of a team.
  • Interest in environmentally impactful work with a variety of project types and clients.
  • Project management experience, including demonstrated ability to lead and execute multiple projects simultaneously.
  • Experience with emission control technologies and performing air quality risk assessments a plus.
  • Excellent communication skills for both technical and non-technical audiences.

Education/Experience:

  • Bachelor's or master's degree in engineering.
  • Professional Engineer (PE) license or the ability to obtain one within six months.
  • 10+ years of experience in air quality permitting and compliance in consulting, industrial, or regulatory settings.

Salary range: $100,000 - $150,000per year. The salary offered to a candidate is based on years of experience.

Benefits

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

  • Competitive compensation
  • Performance bonuses
  • 401(k) with matching contribution
  • Employee Stock Ownership Plan
  • Comprehensive health & well-being plans
  • Financial wellness plans
  • Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

Culture

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

  • Monthly educational webinars
  • Leadership training
  • Lunch & learn development sessions
  • 24/7 access to thousands of skill-building courses
  • Mentorship opportunities
  • Award-winning internship program
  • Employee recognition
  • And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.