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Client Success Manager Jobs in Riverside, CA (NOW HIRING)

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

Customer Success Management Manager We're looking for problem solvers, innovators, and dreamers who ... client-facing skills. * Work with sales leaders to drive customer engagement through resource ...

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

The Manager role in our Customer Success Management (CSM) team is a leader and advisor to a group ... client-facing skills. * Work with sales leaders to drive customer engagement through resource ...

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Client Success Manager information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do client success manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for client success manager in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Riverside, CA? The most popular types of Client Success jobs in Riverside, CA are:
What job categories do people searching Client Success Manager jobs in Riverside, CA look for? The top searched job categories for Client Success Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Success Manager jobs? Cities near Riverside, CA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Riverside, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.
IT Technical Account Manager

IT Technical Account Manager

Onsite Computing, Inc

Corona, CA • On-site

$30 - $36/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Onsite Computing is a managed IT services provider based in Corona, serving small to mid-sized businesses throughout Southern California and beyond. We are looking for an IT Technical Account Manager who enjoys building relationships, staying organized, and helping clients get the most value from their IT partnership.
This role is ideal for someone who is personable, proactive, and comfortable working with both technical teams and business stakeholders. You will be the primary point of contact for assigned clients and play a key role in client satisfaction, renewals, and identifying opportunities for additional services.
What You'll Do
  • Serve as the main point of contact for assigned client accounts
  • Build strong, long-term relationships with business owners, executives, and internal IT teams
  • Conduct regular check-in calls, site visits, and quarterly business reviews
  • Coordinate with internal technical teams to ensure client needs are met
  • Help manage renewals, contract changes, and service plan adjustments
  • Identify opportunities for additional services, projects, or upgrades
  • Assist with onboarding new clients and supporting transitions
  • Attend client meetings and local business events representing Onsite Computing
  • Collaborate with Solution Architects, Project Managers, and Security specialist to help draft scopes of work and align goals and milestones to business needs.
  • Support other business needs as required in a small team environment

What We're Looking For
  • 2+ years' experience in account management, customer success, sales support, or client services (MSP preferred)
  • Experience in managed IT services, IT consulting, or technology sales
  • Solid understanding of IT services, cybersecurity, cloud, and compliance
  • Strong communication and relationship building skills
  • Highly organized with strong follow up and attention to detail
  • Professional, reliable, and client focused
  • Ability to work independently and as part of a team
  • Comfortable working with small to mid-sized business clients
  • Knowledge of the ITIL 4 Framework
  • Experience working with CRM systems (HubSpot, Salesforce, etc)
  • Experience working with Ticketing systems, Document Management, and RMM Tools (Autotask, Datto, IT Glue, etc.)

Nice to Have (Not Required)
  • Familiarity with HubSpot or other CRM platforms
  • Experience with ZoomInfo or prospecting tool
  • Experience representing a company at business or networking events
  • ITIL 4 Foundation Certification
  • Account Management Association Certifications
    • Certified Account Manager (CAM)
    • Certified Customer Success Manager (CCSM)
  • Combination of the following technical certifications:
    • MS-900 Microsoft 365 Certified: Fundamentals
    • Azure-900 Microsoft Certified: Azure Fundamentals
    • AWS Certified Cloud Practitioner
    • AWS Certified AI Practitioner

What We Offer
  • Competitive salary based on experience
  • Performance incentives and growth opportunities
  • Vacation paid time off
  • 40 hours of paid sick time annually
  • Cellphone reimbursement
  • Holiday paid time off
  • 401k with company matching
  • Medical and Dental Insurance
  • Hybrid work environment
  • Opportunity to grow into senior account management or client success leadership roles
  • Supportive, collaborative team environment

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