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Client Success Manager Jobs in Renton, WA (NOW HIRING)

Stripe

Senior Customer Success Manager

Seattle, WA · On-site

Minimum requirements 6+ years of experience in a client-facing role in Enterprise relationship ... success as a consultant, pre-sales, technical account management, or equivalent Strong business ...

Zenoti

Lead Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding ...

Brex

Scaled Customer Success Manager

Seattle, WA · On-site

What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless ...

Zenoti

Lead Customer Success Manager

Seattle, WA · On-site

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding ...

Brex

Enterprise Customer Success Manager

Seattle, WA · Hybrid

$132K - $166K/yr

What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex's largest customers by partnering with CFOs, Controllers, and finance ops teams to ...

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Client Success Manager information

See Renton, WA salary details

$36.7K

$93.8K

$158.1K

How much do client success manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for client success manager in Renton, WA is $93,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $111,800.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Renton, WA look for? The top searched job categories for Client Success Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Client Success Manager jobs? Cities near Renton, WA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Renton, WA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $93,814 per year, or $45.1 per hour.
Senior Customer Success Manager

Senior Customer Success Manager

Stripe

Seattle, WA • On-site

Other

Posted 20 days ago

Job description

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you'll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.

The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations.

Responsibilities

Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers

Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights

Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap, and provide guidance on how to optimize the value from Stripe

Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience

In coordination with an account team, support book expansion-identifying and surfacing opportunities to ensure customers are successful

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

6+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, working with a technical product

Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions

Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders

Proven track record of achieving targets and goals, preferably in a sales setting

Has handled difficult customers or situations and can demonstrate resolutions

The motivation and flexibility to work well in a high-growth environment where things change quickly

Preferred Qualifications

History of success as a consultant, pre-sales, technical account management, or equivalent

Strong business sense and understanding of underlying drivers and strategy of our user's businesses

Track record of managing large, complex projects and programs

Prior experience in a Payments or FinTech environment 

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