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Client Success Manager Jobs in Renton, WA (NOW HIRING)

Avante

Customer Success Manager

Seattle, WA

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...

Colorwave Inc

Senior Customer Success Manager

Seattle, WA · On-site

$181K - $272K/yr

Customer Success Manager Stripe is a financial infrastructure platform for businesses. Millions of ... Minimum requirements include 6+ years of experience in a client-facing role in Enterprise ...

Anthropic

Customer Success Manager, Scaled

Seattle, WA · On-site

Customer Success Manager, Scaled Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We ...

Stripe

Senior Customer Success Manager

Seattle, WA · On-site

Minimum requirements 6+ years of experience in a client-facing role in Enterprise relationship ... success as a consultant, pre-sales, technical account management, or equivalent Strong business ...

Zenoti

Senior Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Renton, WA

Client Success Manager information

See Renton, WA salary details

$36.6K

$93.4K

$157.5K

How much do client success manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for client success manager in Renton, WA is $93,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
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What cities near Renton, WA are hiring for Client Success Manager jobs? Cities near Renton, WA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Partner Research & Success Manager

Partner Research & Success Manager

Truveta

Seattle, WA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Partner Research & Success Manager
Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required at least once per year for an onsite meeting.
For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote
Who We Need
Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
This Opportunity
The Partner Research & Success Manager will report to our Sr. Director of Insights and Enablement. They will focus on facilitating strategic engagement and expansion of relationships with life science clients, academic institutions, and healthcare systems. These critical partnerships represent Truveta's foundational learning community. The Manager will participate in the onboarding, training, education, and encouragement of Truveta's customers.
Responsibilities
  • Support a portfolio of Truveta customer relationships across a range of research projects. This includes new customer onboarding, ongoing customer education and training, conducting simple and complex data queries, and responding to ad-hoc customer requests.
  • Collaborate with the Partner Research and Success team in meeting internal and external demands by providing project management support. Develop targeted action plans, track progress towards key deliverables, identify any risks, etc.
  • Clearly summarize the findings of customer analyses in Truveta branded reports, slide decks, and papers.
  • Build operational efficiency. Collaborate with the broader team to maintain and improve internal team processes, standards, and workflows.
  • Contribute to client growth. Facilitate programing that ensures customers receive maximum value from their engagement with Truveta.
  • Proactively identify and raise potential workflow issues; develop and provide recommendations for resolution.
  • Maintain internal visibility at Truveta as a customer advocate and voice.
  • Occasional but mandatory domestic travel (~5x/yr).
  • The ability to attend virtual meetings that align across US time zones.

Required Skills
  • 4+ years of experience working in a field which developed exposure to and understanding of real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions.
  • 2+ years of experience in customer success, account management, or consulting, ideally with a focus on life science customers.
  • Experience with statistical analysis and programming languages such as R, SQL, and Python.
  • Understanding of the business value of Real World Data (RWD) to pharmaceutical and medical device industries.
  • Strong project management skills, great written and oral communication, and a willingness to ask questions.
  • Ability to work independently, take ownership of deliverables, navigate ambiguity and juggle multiple projects simultaneously.
  • Proactive mindset that can operationalize implementable solutions and quickly solve problems.
  • Superb attention to detail and ability to complete tasks in a timely manner with a high degree of accuracy.
  • Understanding of scientific and/or technical information and ability to communicate to less familiar audiences.
  • Maintains a high degree of professionalism and enthusiasm

Preferred Qualifications
These qualifications are preferred but not required, please do not let them stop you from applying for this role. You will likely get the opportunity to learn how to do these more advanced analyses if you don't already have experience with them.
  • Bachelors and/or Masters in a public health or quantitative discipline.
  • Clinical or health research experience including literature review, study protocol development, and manuscript writing.

Why Truveta?
Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.
We Offer:
  • Interesting and meaningful work for every career stage
  • Great benefits package
  • Comprehensive benefits with strong medical, dental and vision insurance plans
  • 401K plan
  • Professional development & training opportunities for continuous learning
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave
  • Regular team activities (virtual and in-person)
  • The base pay for this position is $115,000 to $130,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.
Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements.
Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

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