Sr. Customer Success Manager
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor ...
Seattle, WA · On-site
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
Seattle, WA · On-site
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG ...
Bellevue, WA · On-site +1
What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail-oriented Group Customer Success Manager to join our Customer Success leadership team, overseeing the ...
Bellevue, WA · On-site +1
What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail-oriented Group Customer Success Manager to join our Customer Success leadership team, overseeing the ...
Seattle, WA · Remote
Manage projects by creating implementation work-plans, facilitate status calls that drive ... Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ...
Quick apply
Seattle, WA · Remote
Manage projects by creating implementation work-plans, facilitate status calls that drive ... Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ...
Seattle, WA · Remote
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...
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Seattle, WA · Remote
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...
Seattle, WA · On-site
The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...
Seattle, WA · On-site
The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...
Seattle, WA · On-site
$181K - $272K/yr
Senior Customer Success Manager Stripe is a financial infrastructure platform for businesses ... The preferred qualifications are a bonus, not a requirement. 6+ years of experience in a client ...
Seattle, WA · On-site
$181K - $272K/yr
Senior Customer Success Manager Stripe is a financial infrastructure platform for businesses ... The preferred qualifications are a bonus, not a requirement. 6+ years of experience in a client ...
Seattle, WA · On-site +1
Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.
Seattle, WA · On-site +1
Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.
Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.
Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.
Seattle, WA · On-site
$181K - $272K/yr
Customer Success Manager Stripe is a financial infrastructure platform for businesses. Millions of ... Minimum requirements include 6+ years of experience in a client-facing role in Enterprise ...
Seattle, WA · On-site
$181K - $272K/yr
Customer Success Manager Stripe is a financial infrastructure platform for businesses. Millions of ... Minimum requirements include 6+ years of experience in a client-facing role in Enterprise ...
Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of ...
Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of ...
Be Seen First
Seattle, WA · Remote
$65K - $75K/yr
Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... client objectives. · Lead strategic onboarding tied to each client's event calendar and ...
Quick apply
Be Seen First
Seattle, WA · Remote
$65K - $75K/yr
Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... client objectives. · Lead strategic onboarding tied to each client's event calendar and ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... BASIC QUALIFICATIONS - Bachelor's degree or equivalent - 3+ years of vendor or client-facing ...
As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... BASIC QUALIFICATIONS - Bachelor's degree or equivalent - 3+ years of vendor or client-facing ...
Customer Success Manager Salesforce is the #1 AI CRM, where humans with agents drive customer ... Form a clear plan for client engagements, communicate clearly and proactively with collaborators ...
Customer Success Manager Salesforce is the #1 AI CRM, where humans with agents drive customer ... Form a clear plan for client engagements, communicate clearly and proactively with collaborators ...
Seattle, WA · On-site
$181K - $272K/yr
The preferred qualifications are a bonus, not a requirement. * 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex ...
Seattle, WA · On-site
$181K - $272K/yr
The preferred qualifications are a bonus, not a requirement. * 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex ...
Renton, WA · On-site
$30 - $32/hr
You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate ...
Quick apply
Renton, WA · On-site
$30 - $32/hr
You'll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate ...
$36.6K - $47.5K
4% of jobs
$47.5K - $58.5K
10% of jobs
$66.2K is the 25th percentile. Wages below this are outliers.
$58.5K - $69.5K
16% of jobs
$69.5K - $80.5K
15% of jobs
The median wage is $84.8K / yr.
$80.5K - $91.5K
14% of jobs
$91.5K - $102.5K
14% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$102.5K - $113.5K
10% of jobs
$113.5K - $124.5K
10% of jobs
$124.5K - $135.5K
4% of jobs
$135.5K - $146.5K
2% of jobs
$146.5K - $157.5K
2% of jobs
$36.6K
$93.4K
$157.5K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

$118K - $177K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
8.5
Based on 65 frontline employees who took The Breakroom Quiz
52nd of 1,055 rated hospitals
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary advocate and strategic point of contact for both external community providers and internal SCPCG clinics. This position will lead implementations of the electronic health record (EHR) system for each affiliated clinic and ensure seamless adoption of Epic's EHR to drive long-term value. In this dual-representation role, the Senior Customer Success Manager serves as the primary Voice of the Customer within Seattle Children's while acting as a strategic ambassador to our partners. The role oversees the end-to-end lifecycle of requests—ensuring rigorous adherence to change control while proactively driving issues to resolution. As a trusted advisor, the Senior Customer Success Manager cultivates deep partnerships to ensure our customers achieve maximum value and optimal outcomes through the Community Connect Offering.
Beyond relationship management, the Senior Customer Success Manager provides financial and operational support for projects and ongoing delivery. This includes planning, tracking, and reporting on project spend, managing licensing and utilization reports, assessing customer health, tracking user provisioning, ensuring Customer adherence to policies & procedures/contract terms, and support of the invoicing and payment lifecycle. By delivering exceptional service, the Senior Customer Success Manager nurtures critical partnerships and drives the strategic growth of our primary care network.
Compensation Range
$118,174.00 - $177,262.00 per yearSalary Information
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.
Benefits Information
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Our Commitment
Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
Get the full story on Breakroom
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Based in Seattle, Washington, Seattle Children’s comprises a leading pediatric hospital, research institute, and foundation dedicated to the care and cure of childhood illness. The system is internationally recognized for cutting‑edge clinical care in cardiology, oncology, genetics, and rare disease, alongside world-class translational research in areas such as immunology, neuroscience, and infectious disease.
Hospitals
5,001 - 10,000 Employees
Seattle, WA, US
1907