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Client Success Manager Jobs in Renton, WA (NOW HIRING)

Supio

Customer Success Manager

Seattle, WA · On-site

$120K - $150K/yr

Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience * 3-5+ years of experience in customer success, account management, or client-facing roles

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...

UpGuard

Customer Success Manager

Seattle, WA · Remote

$85K - $100K/yr

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

Azul

Customer Success Manager

Seattle, WA · Remote

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

As a Customer Success Manager, you'll directly influence the success of major retail brands, impact ... vendor or client facing experience in Account Management, Vendor Management and/or relevant ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our ...

Humanly

Customer Success Manager

Bellevue, WA · Remote

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

Humanly

Customer Success Manager

Seattle, WA · On-site

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

Humanly

Customer Success Manager

Seattle, WA · On-site

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Manage projects by creating implementation work-plans, facilitate status calls that drive ... Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Stripe

Senior Customer Success Manager

Seattle, WA · On-site

$181K - $272K/yr

Senior Customer Success Manager Stripe is a financial infrastructure platform for businesses ... The preferred qualifications are a bonus, not a requirement. 6+ years of experience in a client ...

Flexera

Customer Success Manager

Home, WA · On-site +1

Learn more at flexera.com A Customer Success Manager (CSM) is a cross-functional and natural leader with vast field andpractitionerexperience in the industry, a record of success leading complex ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Renton, WA

Client Success Manager information

See Renton, WA salary details

$36.6K

$93.4K

$157.5K

How much do client success manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for client success manager in Renton, WA is $93,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
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What cities near Renton, WA are hiring for Client Success Manager jobs? Cities near Renton, WA with the most Client Success Manager job openings:
Client Success Manager jobs near you

Customer Success Manager

Supio

Seattle, WA • On-site

$120K - $150K/yr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Who We're Looking For
We are seeking a dedicated Customer Success Manager to serve as the primary point of contact for our clients, ensuring they achieve maximum value from our products and services. This role combines relationship management, customer education and enablement, and problem-solving to drive customer satisfaction, retention, and growth. The ideal candidate will embody our core values by obsessing over customer transformation, acting with urgency, learning with passion, and leading with AI.
Key Responsibilities
Customer Relationship Management Develop and maintain strong relationships with assigned customer accounts, serving as their trusted advisor and advocate within the organization. Conduct regular check-ins, business reviews, and strategic planning sessions to understand evolving customer needs and objectives. Obsess over customer transformation by deeply understanding their business goals and measuring success through their achievements.
Onboarding and Implementation Guide new customers through the onboarding process, ensuring smooth implementation and adoption of our solutions. Create customized success plans and provide training to help customers realize value quickly and effectively. Act with urgency to accelerate time-to-value and remove any barriers to customer success.
Account Growth, Retention, and Expansion Strategy Monitor customer health metrics and usage patterns to identify at-risk accounts and expansion opportunities. Proactively address concerns, resolve issues, and work cross-functionally to prevent churn while identifying upsell and cross-sell opportunities. Develop and execute strategic retention and expansion plans for assigned accounts, collaborating with sales teams to identify opportunities for account growth through additional product adoption, upgraded service tiers, or expanded usage. Present business cases for renewals and expansions while maintaining focus on customer value realization and long-term partnership development.
Product Expertise and AI-Driven Solutions Maintain deep knowledge of our products and industry best practices to provide strategic guidance and recommendations. Help customers optimize their use of our platform and achieve their business objectives. Lead with AI by leveraging artificial intelligence tools and insights to enhance customer experiences, predict customer needs, and deliver personalized recommendations.
Continuous Learning and Data Analysis Track and analyze customer success metrics, prepare regular reports on account status, and provide insights to inform product development and business strategy decisions. Learn with passion by staying current with industry trends, customer success methodologies, and emerging technologies to continuously improve customer outcomes.
Skills and Competencies
  • Exceptional interpersonal and relationship-building skills with a passion for customer transformation
  • Strategic thinking with attention to detail and ability to act with urgency
  • Ability to manage multiple accounts and priorities simultaneously while maintaining quality
  • Collaborative mindset with strong cross-functional communication
  • Results-oriented with a customer-first approach and commitment to continuous learning
  • Adaptability and resilience in a fast-paced, AI-driven environment
  • Comfort with leveraging AI tools and data-driven insights to enhance customer success
Required Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience
  • 3-5+ years of experience in customer success, account management, or client-facing roles
  • Excellent communication and presentation skills, both written and verbal
  • Strong analytical and problem-solving abilities
  • Experience with CRM platforms and customer success tools
  • Proven track record of meeting retention and growth targets
Preferred Qualifications
  • Experience in SaaS or technology industry
  • Experience in growth-stage start-ups
  • Project management certification or experience
  • Previous consultative selling or solution selling experience
  • Familiarity with data analysis tools and customer health scoring methodologies
Compensation
The base salary range for this position is $120,000 - $150,000 plus commission. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience.
Compensation & Benefits
  • Competitive Salary + Meaningful Equity
  • 401(k)
  • Health, Dental, Vision, and Life Insurance
  • Flexible Time Off + Holidays
  • High-autonomy work environment, every Tuesday is a Remote Work Day
  • DoorDash subsidies for breakfast and dinner; Daily lunch options
  • Boba Wednesdays
  • Monthly commuter subsidies and pre-tax parking contribution
  • Team gatherings and offsites

E-Verify Participation Notice
Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Equal Employment Opportunity (EEO) Statement
Supio is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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