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Client Success Manager Jobs in Racine, WI (NOW HIRING)

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Client Success Manager information

See Racine, WI salary details

$30.5K

$77.9K

$131.3K

How much do client success manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client success manager in Racine, WI is $77,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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What cities near Racine, WI are hiring for Client Success Manager jobs? Cities near Racine, WI with the most Client Success Manager job openings:
Client Success Manager jobs near you

Business Development Representative

Limitless East Marketing

Milwaukee, WI • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description

At Strive Global, we believe strong communication builds lasting connections. As a growing company committed to innovation, professionalism, and client success, we specialize in creating meaningful brand experiences and maintaining trusted relationships across diverse industries. Our team values collaboration, creativity, and forward-thinking ideas that help organizations grow with confidence in an ever-evolving market.

Job Description

Strive Global is seeking a motivated and professional Business Development Representative to join our growing team. In this role, you will play a key part in identifying new business opportunities, building strong client relationships, and supporting the company's continued expansion. This position is ideal for someone who enjoys communication, problem-solving, and working in a fast-paced professional environment.

Responsibilities

  • Identify and connect with potential clients and business opportunities
  • Build and maintain strong professional relationships with customers
  • Present company services and solutions with confidence and professionalism
  • Collaborate with internal teams to support client needs and business goals
  • Conduct market research to identify trends and opportunities
  • Maintain accurate records of client interactions and business activities
  • Participate in meetings, presentations, and networking opportunities
  • Support the development of strategies to drive company growth
Qualifications
  • Strong communication and interpersonal skills
  • Professional and confident attitude
  • Excellent organizational and time-management abilities
  • Ability to work independently and collaboratively within a team
  • Problem-solving mindset with strong attention to detail
  • Adaptability in a dynamic work environment
  • Basic proficiency with business software and computer applications
  • Strong willingness to learn and grow professionally
Additional Information
  • Competitive salary
  • Career growth opportunities
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Stable full-time position
  • Opportunity to work with a growing and ambitious company
  • Skill development in business strategy, communication, and client relations
  • Positive workplace culture focused on success and teamwork

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