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Client Success Manager Jobs in Racine, WI (NOW HIRING)

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Client Success Manager information

See Racine, WI salary details

$30.5K

$77.9K

$131.3K

How much do client success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success manager in Racine, WI is $77,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Racine, WI look for? The top searched job categories for Client Success Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Client Success Manager jobs? Cities near Racine, WI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Racine, WI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $77,887 per year, or $37.4 per hour.

Program Manager, AAAAI

Executive Director, Inc.

Milwaukee, WI • Hybrid

$250K/yr

Full-time

Posted 23 hours ago

Posted today

Job description

Program Manager

CLIENT ASSOCIATION(s): American Academy of Allergy, Asthma amp; Immunology, AAAAI
POSITION REPORTS TO: Director of AAAAI Foundation and Research amp; Training Division
DIRECT REPORTS: N/A
EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week)
ROLE TYPE/LEVEL: Mid-Level (non-Supervisory)
COMPANY OVERVIEW:
Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clients—ranging in size from 200 to 21,000 members and certificants and growing. Client budgets range from $250,000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: https://www.execinc.com/about-edi

CLIENT/DEPARTMENT OVERVIEW:
The American Academy of Allergy, Asthma amp; Immunology (AAAAI) is a professional medical society dedicated to advancing the knowledge and practice of allergy, asthma and immunology. With more than 7,000 members worldwide, AAAAI supports education, research, clinical care and advocacy to improve patient outcomes. Its work includes publishing leading scientific journals, hosting an annual scientific meeting, providing continuing medical education, advocating for issues impacting physician practice, funding research through its Foundation, and offering resources and tools for both clinicians and the public.
The Research and Training Division of the AAAAI promotes awareness of A/I research and training programs, while expanding access to educational and financial resources that support growth within the field. To foster long-term engagement and leadership within the A/I field, the Division advances career pathway development initiatives. Through awarding grants, honorary awards and travel scholarship opportunities, the Division strives to advance the field of allergy/immunology.
The AAAAI Foundation is the philanthropic arm of the American Academy of Allergy, Asthma amp; Immunology with a mission of funding research that leads to the prevention and cure of asthma and allergic and immunologic disease. Separately incorporated from the AAAAI, the Foundation grants major Faculty Development Awards annually to young investigators working in the Allergy/Immunology field.

JOB OVERVIEW:
The Program Manager provides high-level program management to the American Academy of Allergy, Asthma amp; Immunology’s (AAAAI) and AAAAI Foundation grants and awards program, in support of physicians in academic practice and A/I research. In addition, this position is responsible for management and coordination of other initiatives aligning with the strategic plan and objectives set forth by the AAAAI.

POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
  • Serve as liaison to the Awards Committee, managing AAAAI honorary awards (and Awards Luncheon during Annual Meeting) and providing support as needed including organizing meetings and conference calls, approving minutes and reports for the Board, and other administrative duties as needed.
  • Serve as liaison to the AAAAI Division Directors Committee, managing the development of the Academic Leaders Meetings, overseeing content on Basecamp; ensuring achievement of committee goals and objectives, providing direct administrative support for meetings, conference calls, minutes, and reports to the Board.
  • Serve as liaison to the Grant Review Committee. Coordinate grant application development, respond to applicant inquiries in a timely manner, and review committee analysis, selection, and presentation. Provide oversight of the online application and review process (application processing, payment processing and progress and financial reporting) for all AAAAI Foundation and AAAAI grants and awards. Organize and manage AAAAI Annual Meeting activities centered on the above-mentioned programs.
  • Maintain AAAAI awards and grants section of www.aaaai.org and work with the Foundation Development Manager to maintain the AAAAI Foundation website www.aaaaifoundation.org.
  • Manage and oversee the International Travel Grant Scholarship Grant to include the online application and review system, applicant correspondence, and scholarship reimbursements.
  • Manage and oversee the development and implementation of the Faculty Development Program.
  • Occasional attendance at AAAAI Foundation Council meetings for discussions related to grants.
  • Serve as liaison to various assigned AAAAI committees and provide support as needed to achieve objectives, organize meetings, conference calls, and approve minutes and reports.
  • Other duties as assigned.
EDUCATION/EXPERIENCE:
  • Bachelor’s degree required.
  • 3-4 years of experience in association and program management is preferred.
  • Outstanding interpersonal, organizational, and communication skills; computer proficiency.
TRAVEL REQUIRED:
Approximately 1-2 weeks per year; occasional evening and weekend work required.

WORK ENVIRONMENT:
This is a full-time position is located in our office in downtown Milwaukee, WI and a minimum of two days on-site in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

PHYSICAL REQUIREMENTS:
Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move 30-lb boxes.

ADDITIONAL INFORMATION:
Travel to and attendance at the AAAAI Annual Meeting, Faculty Development Program (biennial) and Academic Leaders Meeting (annual) and participation in occasional early morning or evening committee conference calls is required for this position.

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