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Client Success Manager Jobs in Portland, ME (NOW HIRING)

Amteck, LLC

Project Manager

Scarborough, ME

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

Amteck, LLC

Project Manager

Westbrook, ME · On-site

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

ThinkingAhead

Project Executive

Portland, ME · On-site

$140K - $160K/yr

... client relationships and helping drive continued business growth. What You'll Be Working On ... Mentor and support Project Managers while helping ensure project success across schedule, budget ...

ThinkingAhead

Project Executive

Portland, ME

$140K - $160K/yr

... client relationships and helping drive continued business growth. What You'll Be Working On ... Mentor and support Project Managers while helping ensure project success across schedule, budget ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Portland, ME

Client Success Manager information

See Portland, ME salary details

$33.7K

$86.2K

$145.3K

How much do client success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success manager in Portland, ME is $86,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $102,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Portland, ME? The most popular types of Client Success jobs in Portland, ME are:
What job categories do people searching Client Success Manager jobs in Portland, ME look for? The top searched job categories for Client Success Manager jobs in Portland, ME are:
What cities near Portland, ME are hiring for Client Success Manager jobs? Cities near Portland, ME with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Portland, ME as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $86,189 per year, or $41.4 per hour.

Customer Success Associate

McQuade Organization

Portland, ME • On-site

Full-time

Re-posted 16 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply