Client Success Manager Jobs in Brewer, ME (NOW HIRING)

Woodard & Curran is seeking a Municipal Water Client Leader to grow municipal water services across the Northeast, focusing on drinking water, wastewater, stormwater, and water resources.

This role is ideal for an experienced engineer or project manager ready to expand beyond project delivery into client leadership, account growth, and business development while continuing to support meaningful water infrastructure projects.

You'll work alongside industry experts across consulting, engineering, Operations & Maintenance, and Integrated Solutions to deliver innovative solutions, strengthen client relationships, and help expand our presence throughout New England.

This highly visible role offers leadership growth, strong client engagement, competitive benefits, bonus potential, and a clear path toward greater regional and practice leadership responsibilities.

A relationship-focused municipal water professional with strong technical expertise, public-sector experience, and a passion for client service, team collaboration, and market growth.

This opportunity provides greater client ownership, leadership visibility, and influence—supported by established client relationships, strong technical resources, operational expertise, and experienced leaders. You'll have the opportunity to grow your impact, build trusted partnerships, and help communities solve critical water challenges.

Travel: Up to 20% travel within the Maine, including visits to local offices and project sites.

Candidate Location: Must be based in Maine or the surrounding area, with the ability to travel regularly to our Portland or Bangor, ME offices.

As a Client Manager, you will build and strengthen municipal client relationships, identify opportunities, support business growth, and collaborate with technical teams to deliver innovative, client-focused solutions. This highly visible role focuses on serving complex municipalities and advancing Woodard & Curran's reputation for technical excellence and exceptional client service.

Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.

Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.

Identify client needs and proactively develop solutions aligned with capital planning and long‑term priorities.

Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.

Lead or support project delivery with a focus on quality, responsiveness, and client service.

Collaborate with technical teams to align solutions with client expectations and deliver high‑quality outcomes.

Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.

Shape scopes, budgets, and schedules in partnership with clients and internal teams.

Develop account plans and growth strategies aligned with client needs and regional goals.

Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.

Strengthening client relationships and creating opportunities for technical teams to engage and grow.

Participate in conferences to build relationships and stay current on emerging technologies and market drivers.

Coach and develop staff to support technical and professional growth.

Contribute to a collaborative team culture focused on client success and high‑quality delivery.

10–20 years of municipal water experience — wastewater, stormwater, drinking water, or water resources consulting.

Bachelor's degree in environmental or civil engineering from an accredited program.

Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.

Ability to understand client needs and project delivery and identify opportunities to add value over time.

Credibility with public‑sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.

Technical strength with interest in broader leadership including client strategy, business development, and regional growth.

Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.

People‑focused and collaborative mindset with creativity and energy for solving complex municipal challenges.

Enjoyment of team building and mentoring and bringing the right people together to deliver high‑quality solutions.

Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.

Experience supporting proposals and client positioning including scopes, budgets, interviews, and presentations.

Desire to expand beyond technical execution into client strategy, practice growth, and leadership.

Strong communication and problem‑solving skills with the ability to collaborate and build effective teams.

Motivation to help grow the organization and the ability to inspire, connect, and develop others.

$100,000 - $190,000 a year This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. Group A (Bangor, ME) = $100,000 - $180,000 Group B (Portland, ME) = $110,000 - $190,000 This position's anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working.

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

MDR applies to both you and the Company

Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings

Certain exceptions are outlined in the full agreement

If you are offered a position with Woodard & Curran, you will be asked to review and sign the MDR as part of your offer packet.

Employee Support & Benefits

Retirement Savings: 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

Observed holidays: Choose up to 8 holidays to observe annually

Vacation: Accrued based on years of experience and calculated on hours worked

Sick time: Paid sick time for non-work-related illness or injury.

Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

Disability: Paid short- and long-term disability

Health: Medical plan options; plus dental and vision plans.

Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.

Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security's E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

View our Equal Employment Opportunity Policy View the "Workplace Discrimination is Illegal" poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying "STOP."

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