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Client Success Manager Jobs in Naples, FL (NOW HIRING)

TRAKAmerica

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Client Services Support Specialist - Hybrid Role /Sign-on Bonus

Bonita Springs, FL · On-site

$45K - $50K/yr

At TRAKAmerica , we're more than a leading national accounts receivable management and outsourcing ... This position supports the success of TRAKAmerica's relationships with assigned clients by ensuring ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Naples, FL

Client Success Manager information

See Naples, FL salary details

$30.6K

$78.2K

$131.9K

How much do client success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success manager in Naples, FL is $78,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $93,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Naples, FL? The most popular types of Client Success jobs in Naples, FL are:
What job categories do people searching Client Success Manager jobs in Naples, FL look for? The top searched job categories for Client Success Manager jobs in Naples, FL are:
What cities near Naples, FL are hiring for Client Success Manager jobs? Cities near Naples, FL with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Naples, FL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,232 per year, or $37.6 per hour.

B2B Senior Strategic Marketing Account Manager ( SEO, AEO, HubSpot, Paid Ads)

OneIMS Group

Bonita Springs, FL • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

OneIMS Group is on the lookout for a dynamic Senior Strategic Account Manager who excels in managing high-profile client relationships and possesses in-depth knowledge of SEO, AEO, HubSpot, and Paid Ads. In this senior role, you will be responsible for steering strategic initiatives that drive client success and elevate their marketing performance. If you are a strategic thinker with a passion for B2B digital marketing and a proven track record in account management, we want to hear from you!

Key Responsibilities:
  • Lead the development and execution of customized strategic marketing plans for a portfolio of key accounts.
  • Manage high-level client relationships, ensuring satisfaction and retention while identifying opportunities for growth.
  • Utilize your expertise in SEO and AEO to optimize client websites for search visibility, traffic generation, and lead conversion.
  • Oversee HubSpot implementations, ensuring proper integration and utilization of marketing automation tools and CRM capabilities.
  • Develop and manage paid advertising campaigns across platforms like Google Ads and social media, optimizing for performance and ROI.
  • Conduct in-depth analyses of marketing performance metrics, providing clients with actionable insights and recommendations for improvement.
  • Act as a consultant to clients, advising them on best practices, market trends, and digital strategies to enhance their marketing efforts.
  • Coordinate with internal teams, ensuring alignment on client objectives and delivering cohesive marketing solutions.
  • Mentor and support junior account managers, fostering a culture of collaboration and continuous learning.
  • Stay current on industry trends, emerging technologies, and competitive landscape to provide clients with innovative solutions.

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