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Partner Success Jobs in Naples, FL (NOW HIRING)

FYIsoft, Inc.

Manager, Client Success

Naples, FL · On-site +1

$85K - $100K/yr

Partner with Product and Engineering to relay client feedback on reporting functionality and ERP ... Salary $85,000 - $100,000 What Success Looks Like in This Role * Improved net revenue retention and ...

Ford's Garage

Restaurant Managing Partner

Estero, FL · On-site

Offered to all full-time team members. • Set your future up for success with our 401K program. • Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts ...

Amazon

HR Business Partner, AMZL

Naples, FL · On-site

The HR Business Partner provides HR generalist support to a large population of hourly employees ... Success requires leveraging data-driven insights and understanding the importance of HR metrics to ...

Arthrex

Human Resources Business Partner

Naples, FL · On-site

Success in this role requires the ability to quickly establish and navigate new relationships ... Partners with legal and compliance on complex employee matters * Partners with Talent Acquisition ...

ARTHREX

Human Resources Business Partner

Naples, FL · On-site

Success in this role requires the ability to quickly establish and navigate new relationships ... Partners with legal and compliance on complex employee matters * Partners with Talent Acquisition ...

PLACE

Production Partner

Bonita Springs, FL · On-site

$75K - $110K/yr

We provide a well-defined, tested roadmap to success, complete with robust systems, tools, tailored ... Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Track tasks and ...

PLACE

Production Partner

Bonita Springs, FL · On-site

$75K - $110K/yr

Commit to weekly one-on-one coaching, ongoing training sessions, and Partner Calls * Maintain ... success as part of our PLACE-powered team.

PLACE

Production Partner Needed

Bonita Springs, FL · On-site

$75K - $110K/yr

We provide a well-defined, proven roadmap to success, complete with robust systems, innovative ... Commit to weekly one-on-one coaching, ongoing training sessions, and Partner Calls * Maintain ...

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All JobsPartner Success JobsPartner Success Jobs in Naples, FL

Partner Success information

See Naples, FL salary details

$28.7K

$110.7K

How much do partner success jobs pay per year?

As of Sep 1, 2026, the average yearly pay for partner success in Naples, FL is $106,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,700.00 and $109,700.00 per year, depending on experience, location, and employer.

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

What are the most commonly searched types of Partner Success jobs in Naples, FL?

The most popular types of Partner Success jobs in Naples, FL are:

What job categories do people searching Partner Success jobs in Naples, FL look for?

The top searched job categories for Partner Success jobs in Naples, FL are:

What cities near Naples, FL are hiring for Partner Success jobs?

Cities near Naples, FL with the most Partner Success job openings:

Partner Success jobs near you
Infographic showing various Partner Success job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $106,524 per year, or $51.2 per hour.

Manager, Client Success

Naples, FL • On-site, Remote

FYIsoft, Inc.
Software Development • 11 - 50 employees
Learn more about FYIsoft, Inc.external

$85K - $100K/yr

Full-time

Posted 12 days ago

Job description

Location: Naples, FL preferred |  Remote considered for the right candidate

Compensation: $85,000 - $100,000

About the Role

FYIsoft is seeking an experienced Manager, Client Success to lead our client success team in supporting customers using our financial reporting and budgeting solutions (ReportFYI, BudgetFYI, ConnectFYI). This role combines people leadership with hands-on technical fluency in ERP reporting environments, ensuring our clients realize maximum value from their FYIsoft investment while maintaining strong renewal and satisfaction outcomes. This position is based in Naples, FL, with remote candidates considered for the right fit.

Key Responsibilities
  • Lead, mentor, and develop a team of Client Success Managers/Specialists, setting goals and monitoring performance against retention, satisfaction, and adoption metrics
  • Serve as an escalation point for complex client issues, particularly those involving ERP data connections, reporting configuration, or financial statement logic
  • Own the post-sale client lifecycle: onboarding, implementation support, adoption, renewal, and expansion
  • Partner with Product and Engineering to relay client feedback on reporting functionality and ERP integrations
  • Develop and refine playbooks for onboarding clients across different ERP environments (NetSuite, Sage Intacct, Acumatica, Dynamics GP/Management Reporter)
  • Monitor client health scores and proactively identify at-risk accounts
  • Collaborate with Sales on renewal strategy and expansion opportunities
  • Represent the voice of the customer in internal product planning discussions
  • Create and maintain client-facing documentation, training materials, and best-practice guides for report building and financial consolidation workflows
  • Required Qualifications
    • Bachelor's degree in Accounting, Finance, or related field
    • 5+ years of experience in a customer support, client success, or implementation role within a SaaS or financial software environment
    • 2+ years of people management or team lead experience
    • Hands-on proficiency with reporting functions inside ERP systems such as Management Reporter, NetSuite, Acumatica, and Sage Intacct
    • Strong understanding of core financial statements (P&L, balance sheet, cash flow) and general accounting principles
    • Excellent communication skills with the ability to translate technical/accounting concepts for varied audiences (controllers, CFOs, accounting staff)
    • Demonstrated ability to manage competing priorities across multiple client accounts
    • Experience with CRM/support tools (e.g., HubSpot, Salesforce, Zendesk) for tracking client interactions
    Preferred Qualifications
    • CPA, CMA, or progress toward accounting certification
    • Experience specifically with financial consolidation, budgeting, or FP&A reporting tools
    • Familiarity with SQL or data connection troubleshooting for ERP-to-reporting-tool integrations
    Prior experience in a fast-growing SaaS company
  • Location & Compensation
    • This role is preferably based in Naples, FL; remote work will be considered for candidates who are an especially strong fit
    • Salary $85,000 - $100,000
    What Success Looks Like in This Role
    • Improved net revenue retention and reduced churn across the client portfolio
    • A well-trained, motivated client success team with clear career development paths
    • Strong cross-functional relationships with Product, Sales, and Engineering
    • Clients who see FYIsoft as a trusted partner in their financial reporting operations, not just a vendor

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