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Client Success Manager Jobs in Midvale, UT (NOW HIRING)

Enzo Health

Customer Success Manager

Lehi, UT · On-site

As our Customer Success Manager, you'll own every account from go-live through renewal, expansion, and referral. You'll catch risk months before it shows up in a cancellation notice, close every loop ...

Pear

Customer Success Manager - Piston

Lehi, UT · On-site

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from ...

MX Technologies, Inc.

Client Strategy Executive

Lehi, UT

$71K - $97K/yr

... client success management and B2B account management in a SaaS organization, preferred * Strong organizational and personal skills for effective communication and negotiation, especially at an ...

Chipr

Owner Success Manager

Salt Lake City, UT · On-site

$70K - $120K/yr

Description Partner/Owner Success Manager (OSM) Chipr is a national master dealer representing some ... Proven track record of managing client or partner relationships and hitting revenue targets.

Podium

AI Customer Success Manager - SMB

Lehi, UT · On-site

What you should have: * 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry * Working ...

LVT

Technical Success Manager

American Fork, UT

You are an individual contributor who thrives at the intersection of client relationship management ... customer-facing success. BENEFITS We believe you do your best work when your whole life is ...

DecisionWise

Customer Success Manager (CSM)

Lindon, UT · On-site

Position Overview We areseekingan enthusiastic and dedicated Customer Success Manager (CSM) to join our team. In this role, you willbe responsible forensuring our customers achieve their desired ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Midvale, UT

Client Success Manager information

See Midvale, UT salary details

$30.7K

$78.3K

$132K

How much do client success manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client success manager in Midvale, UT is $78,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,400.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Midvale, UT look for? The top searched job categories for Client Success Manager jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Client Success Manager jobs? Cities near Midvale, UT with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Midvale, UT as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $78,339 per year, or $37.7 per hour.

Customer Success Manager

Enzo Health

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Enzo Health is a healthcare technology company transforming home health operations through purpose-built artificial intelligence. We deliver a secure, HIPAA-compliant AI platform that unifies intake, clinical documentation, coding, and quality assurance-enabling agencies to reclaim time and revenue while elevating patient care.
Enzo addresses the critical challenges facing home health agencies today: rising operational costs, clinician burnout, shrinking reimbursement margins, and increasing compliance demands. Our integrated AI solution automates documentation workflows from referral to final QA, allowing clinical staff to focus on delivering exceptional patient care.
Our Solutions
  • Enzo Intake: Delivers intake decisions in seconds, automatically extracting key data from referrals to increase admissions and reduce processing delays.
  • Enzo Scribe: Auto-generates OASIS documentation, clinical narratives, and care plans, reducing documentation time by up to 75%.
  • Enzo QA: Ensures documentation meets the highest clinical standards with approximately 95% coding accuracy, reducing compliance risk while increasing reimbursement by an average of $185 per episode.

Our Impact
Trusted by top-performing home health agencies nationwide, Enzo delivers measurable results: documentation time under 25 minutes per visit, referral intake under 5 minutes, and 30-50% savings per episode of care. These efficiencies effectively double staff capacity while maintaining exceptional quality and compliance.
As reimbursement pressures intensify, Enzo Health empowers agencies to navigate cost-cutting measures without compromising care quality, positioning AI as the essential strategy for sustainable growth in home health.
About the role
Most home health agencies hate their EHR. Not dislike - hate. They've spent fifteen years with vendors whose support tickets vanish into a void, whose invoices grow mysteriously, and whose account managers only call when the renewal is due. When an agency switches to Enzo, they're not just buying better software - they're betting that this time, the relationship will be different.
You are that bet.
Enzo is an AI-native EHR for home health and hospice. Our customers run their entire agency on us: clinical documentation, scheduling, intake, billing, the full Medicare revenue cycle. That makes every account a high-stakes, multi-stakeholder relationship - the owner, the director of nursing, the billing manager, and the field clinicians all experience Enzo differently, and any one of them can quietly decide a renewal. As our Customer Success Manager, you'll own every account from go-live through renewal, expansion, and referral. You'll catch risk months before it shows up in a cancellation notice, close every loop our support queue opens, turn usage data into value stories owners actually believe, and build AI-powered systems that make sure no account ever drifts silently. You won't manage a playbook someone hands you - you'll write it, automate the repetitive parts, and run what's left.
What you'll do
  • Own a book of post-go-live accounts end-to-end: adoption, renewal, expansion, and referenceability - with a revenue number attached to your name
  • Manage the full stakeholder web inside each agency - owners, administrators, DONs, billing managers, intake coordinators - each of whom needs a different conversation
  • Run renewals and expansions as deliberate negotiations: defend price with value math, attach new lines of service (hospice, additional locations), and never lead with a discount
  • Close every loop: when something breaks - and in an EHR, things break - you're the person who tells the customer what happened, what changed, and how to verify it. Before they ask
  • Build your own leverage with AI: account early-warning systems, auto-drafted executive reviews, ticket-loop automation. We scale this function with tooling, not headcount
  • Translate product data into owner language: documentation compliance, clinician hours recovered, claims acceptance, AR health
  • Be the voice of the customer inside Enzo - with data, not anecdotes

Qualifications
  • 3+ years owning revenue outcomes (renewal, NRR, or GRR) in B2B SaaS - you can quote your number and your attainment
  • Experience managing complex, multi-stakeholder accounts where the user, the buyer, and the renewal decision-maker are different people
  • Demonstrated AI fluency: you've actually built automations or AI workflows in your job - not just drafted emails with ChatGPT. You'll show us
  • Commercial spine: you've run hard renewal conversations and traded concessions for value instead of caving on price
  • Exceptional written communication - you'll be writing to clinicians, billers, and owners, and each needs a different voice
  • Bonus: healthcare, home health/hospice, EHR, or revenue-cycle exposure. (We can teach the domain. We can't teach instincts.)

Why This Role Matters
In this industry, the EHR relationship is usually the worst vendor relationship an agency has. That's the opportunity. Agencies talk to each other constantly - owners sit on the same association boards, administrators move between agencies, DONs know each other from the field. One customer who'd genuinely recommend their EHR is a growth channel no marketing budget can buy. One customer who churns badly is a story that follows us for years. You sit exactly on that fulcrum. Our pricing scales with customer census, which means when our customers grow, we grow - your job is to make Enzo the system they grow on, and the first EHR anyone in this industry has ever loved.
What We Offer
  • Competitive base + variable comp tied to net revenue retention - when the book grows, you're paid for it
  • Meaningful early-stage equity at a Series A company growing fast
  • A seat at the table: you'll work directly with the CEO and Head of Finance, and your account insights will shape product priorities
  • Health, dental, and vision coverage; flexible PTO
  • Lehi, UT HQ with travel to customers

Apply