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Remote Customer Success Jobs in Midvale, UT (NOW HIRING)

Telarus

Customer Success Team Member

Sandy, UT · Remote

*Headquarters is located in Sandy, Utah however this position is remote and can be worked from ... We're Growing Our Customer Success Team! We're excited to announce two internal opportunities ...

Canals

Customer Success Manager

Lehi, UT · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

EasyPost

Customer Success Manager

Lehi, UT · On-site +1

$52K - $68K/yr

The Customer Success Manager will be responsible for managing customer renewals and will work ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...

EasyPost

Customer Success Manager

Lehi, UT · On-site +1

$52K - $68K/yr

The Customer Success Manager will be responsible for managing customer renewals and will work ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...

Nearmap

Senior Customer Success Manager

Lehi, UT · On-site +1

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

Nearmap

Senior Customer Success Manager

Lehi, UT · On-site +1

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

Nearmap

Senior Customer Success Manager

Lehi, UT · On-site +1

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...

Workstream

Senior Manager of Customer Success

Lehi, UT · On-site +1

$130K - $150K/yr

As a member of the Customer Success Leadership team, you'll coach and develop a high-performing team while driving customer retention, growth, and long-term success. Reporting to the Head of Customer ...

Coast

Manager of Customer Success

Draper, UT · On-site +1

What Success Looks Like * Deliver consistent customer value across the lifecycle * Deliver excellent GRR & NRR-and raise it further through proactive health monitoring and disciplined retention and ...

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Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Midvale, UT

Remote Customer Success information

See Midvale, UT salary details

$30.7K

$78.3K

$132K

How much do remote customer success jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote customer success in Midvale, UT is $78,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Midvale, UT? The most popular types of Customer Success jobs in Midvale, UT are:
What job categories do people searching Remote Customer Success jobs in Midvale, UT look for? The top searched job categories for Remote Customer Success jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Remote Customer Success jobs? Cities near Midvale, UT with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Midvale, UT as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,339 per year, or $37.7 per hour.
Customer Success Team Member

Customer Success Team Member

Telarus

Sandy, UT • Remote

Full-time

Retirement, PTO

Posted 7 days ago

Job description

*Headquarters is located in Sandy, Utah however this position is remote and can be worked from anywhere in the U.S.


Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality partner care. Telarus offers a competitive salary and a comprehensive benefits plan including 401k with matching and flexible PTO.


We're Growing Our Customer Success Team!
We're excited to announce two internal opportunities within the Customer Success department. If you're passionate about delivering exceptional customer experiences, building strong relationships, and working in a collaborative, fast-paced environment, we'd love to hear from you.


Customer Success Specialist (Support)
The Customer Success Specialist is responsible for delivering operational and customer support to ensure an exceptional customer experience. This role works closely with customers, suppliers, and internal teams to resolve service issues, support order implementations, coordinate escalations, maintain accurate customer data, and assist with reporting. The ideal candidate is highly organized, detail-oriented, and enjoys solving problems in a fast-paced environment while supporting both customers and the Customer Success team.


Customer Success Manager
The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth opportunities, and supporting service renewals. This role partners closely with advisors and customers to provide proactive account management, deliver strategic recommendations, resolve customer needs, and ensure long-term customer success. The ideal candidate is relationship-focused, consultative, and passionate about helping customers maximize the value of their technology investments.


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