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Remote Customer Success Jobs in Midvale, UT (NOW HIRING)

Melio

Customer Success Manager

Salt Lake City, UT · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... success in a virtual work environment. * Provide top-tier service : Deliver exceptional customer ... United States Remote Hourly Range $15-$21 USD

Canals

Customer Success Manager

Lehi, UT · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Nearmap

Senior Customer Success Manager

Lehi, UT · On-site +1

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment. * Provide top-tier service : Deliver exceptional customer ...

1-800 Contacts

Customer Success Advocate

Draper, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment. * Provide top-tier service : Deliver exceptional customer ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...

Workstream

Senior Manager of Customer Success

Lehi, UT · On-site +1

$130K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a member of the Customer Success Leadership team, you'll coach and develop a high-performing team while driving customer retention, growth, and long-term success. Reporting to the Head of Customer ...

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Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Midvale, UT

Remote Customer Success information

See Midvale, UT salary details

$30.7K

$78.3K

$132K

How much do remote customer success jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer success in Midvale, UT is $78,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Midvale, UT?

The most popular types of Customer Success jobs in Midvale, UT are:

What job categories do people searching Remote Customer Success jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Success jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Success jobs?

Cities near Midvale, UT with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Midvale, UT as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $78,339 per year, or $37.7 per hour.

Customer Success Manager (Remote)

Stryker

Salt Lake City, UT • Remote

$116K - $193K/yr

Full-time

Posted 2 days ago

New

Job description

Work Flexibility: Remote

The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.

What you will do:

  • Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs
  • Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities
  • Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions
  • Track customer usage and engagement, creating and sharing regular reports on customer health and progress
  • Build expertise with the Stryker solution system design, deployment, administration as well as end user training
  • Provide guidance and advice to customers on how to maximize the value of their investments
  • Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion
  • Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate

What you need:

Required:

  • Bachelor's degree required
  • Minimum 4 years of relatable work experience required in customer success, account management or related field
  • Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures

Preferred:

  • Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle
  • Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment
  • Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures

United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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