We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...
Customer Success Manager
Lehi, UT · Remote
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...
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Customer Success Manager
Lehi, UT · Remote
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...
Apply Early
Customer Success Manager
Lehi, UT · Remote
As a results-driven Customer Success Manager at Pattern, you will drive client success and platform adoption by serving as a strategic industry thought leader in advertising. In this role, you will ...
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Customer Success Manager
Lehi, UT · Remote
As a results-driven Customer Success Manager at Pattern, you will drive client success and platform adoption by serving as a strategic industry thought leader in advertising. In this role, you will ...
Senior Customer Success Specialist
Pleasant Grove, UT · Remote
$60K - $80K/yr
This position is remote. Reporting to the Sr. Technical & Automations Support Manager this role ... Serve as a liaison between Customer Success and Product teams by translating customer issues into ...
Senior Customer Success Specialist
Pleasant Grove, UT · Remote
$60K - $80K/yr
This position is remote. Reporting to the Sr. Technical & Automations Support Manager this role ... Serve as a liaison between Customer Success and Product teams by translating customer issues into ...
Customer Success Manager
Lehi, UT · On-site +1
The Customer Success Manager will be responsible for managing customer renewals and will work ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
New
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Apply Early
Customer Success Manager
Lehi, UT · On-site +1
The Customer Success Manager will be responsible for managing customer renewals and will work ... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ...
New
Apply Early
We're looking for an Enterprise Customer Success Manager to own and elevate our most strategic ... Remote-friendly policy * Medical/vision/dental insurance * Flexible PTO policy and ten paid ...
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We're looking for an Enterprise Customer Success Manager to own and elevate our most strategic ... Remote-friendly policy * Medical/vision/dental insurance * Flexible PTO policy and ten paid ...
Lifetime Customer Success Manager
Murray, UT · On-site +1
As a Lifetime Customer Success Manager, you will oversee the long-term success, retention, and ... Potential to work in a remote setting; * Exciting/energetic work environment and fun, creative ...
Lifetime Customer Success Manager
Murray, UT · On-site +1
As a Lifetime Customer Success Manager, you will oversee the long-term success, retention, and ... Potential to work in a remote setting; * Exciting/energetic work environment and fun, creative ...
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
New
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
New
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
New
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
New
Technical Customer Success Manager
Salt Lake City, UT · On-site +1
This is a US based remote role supporting customers on the West Coast. The role requires ... Own the full technical and strategic success of Zenity's most complex enterprise accounts, serving ...
Technical Customer Success Manager
Salt Lake City, UT · On-site +1
This is a US based remote role supporting customers on the West Coast. The role requires ... Own the full technical and strategic success of Zenity's most complex enterprise accounts, serving ...
Senior Manager of Customer Success
Lehi, UT · On-site +1
As a member of the Customer Success Leadership team, you'll coach and develop a high-performing team while driving customer retention, growth, and long-term success. Reporting to the Head of Customer ...
New
Senior Manager of Customer Success
Lehi, UT · On-site +1
As a member of the Customer Success Leadership team, you'll coach and develop a high-performing team while driving customer retention, growth, and long-term success. Reporting to the Head of Customer ...
New
Customer Success Manager, K-12
Salt Lake City, UT · On-site +1
The Customer Success Manager will participate in efforts to retain the account, help grow the ... Our remote, hybrid and in-office collaboration spaces vary by role, team and location. * Generous ...
Customer Success Manager, K-12
Salt Lake City, UT · On-site +1
The Customer Success Manager will participate in efforts to retain the account, help grow the ... Our remote, hybrid and in-office collaboration spaces vary by role, team and location. * Generous ...
Manager of Customer Success
Draper, UT · On-site +1
What Success Looks Like * Deliver consistent customer value across the lifecycle * Deliver excellent GRR & NRR-and raise it further through proactive health monitoring and disciplined retention and ...
Manager of Customer Success
Draper, UT · On-site +1
What Success Looks Like * Deliver consistent customer value across the lifecycle * Deliver excellent GRR & NRR-and raise it further through proactive health monitoring and disciplined retention and ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
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Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Remote Inbound Customer Service Representative
Draper, UT · On-site +1
$16 - $16.25/hr
Remote Customer Service Representative - Ken Garff Listening Center The Ken Garff Listening Center ... Paid training-we care about your success. * Flexible schedule! * Real career growth at a nationwide ...
Remote Inbound Customer Service Representative
Draper, UT · On-site +1
$16 - $16.25/hr
Remote Customer Service Representative - Ken Garff Listening Center The Ken Garff Listening Center ... Paid training-we care about your success. * Flexible schedule! * Real career growth at a nationwide ...
About the Role We're looking for an Enterprise Customer Success Manager with a strong background in ... Home office stipend so your workspace doesn\'t suck 🖥️ Remote support: Phone and internet ...
About the Role We're looking for an Enterprise Customer Success Manager with a strong background in ... Home office stipend so your workspace doesn\'t suck 🖥️ Remote support: Phone and internet ...
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ...
Remote Customer Service Representative
Salt Lake City, UT · Remote
$15.50 - $21/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ...
Remote Customer Success information
See Midvale, UT salary details
$30.7K - $39.9K
4% of jobs
$39.9K - $49.1K
10% of jobs
$55.5K is the 25th percentile. Wages below this are outliers.
$49.1K - $58.3K
16% of jobs
$58.3K - $67.5K
15% of jobs
The median wage is $71.1K / yr.
$67.5K - $76.7K
14% of jobs
$76.7K - $86K
14% of jobs
$88.5K is the 75th percentile. Wages above this are outliers.
$86K - $95.2K
10% of jobs
$95.2K - $104.4K
10% of jobs
$104.4K - $113.6K
4% of jobs
$113.6K - $122.8K
2% of jobs
$122.8K - $132K
2% of jobs
$30.7K
$78.3K
$132K
How much do remote customer success jobs pay per year?
What is a Remote Customer Success job?
A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.
What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?
Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?
To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.
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Full-time
Posted 13 days ago
Job description
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.
If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.
- Strong communication and interpersonal skills
- Customer service, hospitality, retail, sales, or call center experience preferred
- Comfortable using Zoom, email, and computer applications
- Self-motivated and coachable
- Ability to work independently in a remote environment
- High school diploma or equivalent