Client Associate
Rocky River, OH · On-site
This role is integral to our success and offers meaningful autonomy, trust, and visibility within ... client first philosophy • A collaborative, adaptable team player who navigates changing ...
Client Associate
Rocky River, OH · On-site
This role is integral to our success and offers meaningful autonomy, trust, and visibility within ... client first philosophy • A collaborative, adaptable team player who navigates changing ...
Client Associate
Rocky River, OH · On-site
This role is integral to our success and offers meaningful autonomy, trust, and visibility within ... client first philosophy • A collaborative, adaptable team player who navigates changing ...
Client Associate
Rocky River, OH · On-site
This role is integral to our success and offers meaningful autonomy, trust, and visibility within ... client first philosophy • A collaborative, adaptable team player who navigates changing ...
Client Service Associate
Pepper Pike, OH · On-site
$13.75 - $18.75/hr
... success. We're dedicated to our craft and passionate about putting our people first, with new ... As a Registered Client Associate, you'll play an important role in team efficiency and relationship ...
Client Service Associate
Pepper Pike, OH · On-site
$13.75 - $18.75/hr
... success. We're dedicated to our craft and passionate about putting our people first, with new ... As a Registered Client Associate, you'll play an important role in team efficiency and relationship ...
Survey Project Manager
Elyria, OH · On-site
$115K - $135K/yr
About UsKS Associates is a leading civil engineering and surveying firm based in Northeast Ohio ... Our team is known for precision, professionalism, and a commitment to client success. You must be ...
Quick apply
Survey Project Manager
Elyria, OH · On-site
$115K - $135K/yr
About UsKS Associates is a leading civil engineering and surveying firm based in Northeast Ohio ... Our team is known for precision, professionalism, and a commitment to client success. You must be ...
Survey Project Manager
Elyria, OH · On-site
$115K - $135K/yr
Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...
Survey Project Manager
Elyria, OH · On-site
$115K - $135K/yr
Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...
Survey Project Manager
Elyria, OH · Hybrid
Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...
Survey Project Manager
Elyria, OH · Hybrid
Our team is known for precision, professionalism, and a commitment to client success. You must be ... KS Associates, Inc. is an equal opportunity employer and does not discriminate on the basis of race ...
Cybersecurity Client Relationship & Sales Support Specialist
Cleveland, OH · On-site
$70K - $154K/yr
Drive client success operations: onboarding coordination, QBR preparation, account health ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ...
Cybersecurity Client Relationship & Sales Support Specialist
Cleveland, OH · On-site
$70K - $154K/yr
Drive client success operations: onboarding coordination, QBR preparation, account health ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ...
Client Executive
Cleveland, OH · Remote
$83K - $150K/yr
Associate Director - Business Sales Director - Outside Sales Position Summary Our Outside Sales ... You are driven to succeed, help others perform at their best, and understand that your success is ...
Client Executive
Cleveland, OH · Remote
$83K - $150K/yr
Associate Director - Business Sales Director - Outside Sales Position Summary Our Outside Sales ... You are driven to succeed, help others perform at their best, and understand that your success is ...
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Student Success Coach
Cleveland, OH · On-site
Associate degree or higher preferred. * At least 2 years of appropriate work experience in customer ... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report:
Client Service Associate - Fiduciary
Cleveland, OH · On-site
$52K - $87K/yr
... success. As a Client Service Associate within PNC's Asset Management organization, you will be ... based in Cleveland, OH. PNC is an in-office company that fosters a supportive culture where ...
Client Service Associate - Fiduciary
Cleveland, OH · On-site
$52K - $87K/yr
... success. As a Client Service Associate within PNC's Asset Management organization, you will be ... based in Cleveland, OH. PNC is an in-office company that fosters a supportive culture where ...
Tax Supervisor
Medina, OH · Hybrid
$85K - $115K/yr
Supervise Associates and Senior Associates * Review workpapers and tax returns for quality and ... Support the firm's commitment to exceptional service and long-term client success Qualifications
Quick apply
Tax Supervisor
Medina, OH · Hybrid
$85K - $115K/yr
Supervise Associates and Senior Associates * Review workpapers and tax returns for quality and ... Support the firm's commitment to exceptional service and long-term client success Qualifications
Associate
Cleveland, OH · On-site
$15.25 - $20.25/hr
Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success
Associate
Cleveland, OH · On-site
$15.25 - $20.25/hr
Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success
Associate
Cleveland, OH · On-site
$15.25 - $20.25/hr
Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success
Associate
Cleveland, OH · On-site
$15.25 - $20.25/hr
Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... Collaborate and network with senior professionals throughout the firm to fuel career success
Actively manages optimizations to assure client success * Assists in the management of tagging and tracking URLs * Executes media plans within DSPs, publishers, networks, and managed partner ...
Actively manages optimizations to assure client success * Assists in the management of tagging and tracking URLs * Executes media plans within DSPs, publishers, networks, and managed partner ...
Rehire Client Support Associate
Bedford, OH · On-site
$16 - $22/hr
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...
Rehire Client Support Associate
Bedford, OH · On-site
$16 - $22/hr
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...
Rehire Client Support Associate
Bedford, OH · On-site
$16 - $22/hr
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...
Rehire Client Support Associate
Bedford, OH · On-site
$16 - $22/hr
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...
Tax Manager, CPA
Sheffield Township, OH · On-site
$120 - $165/hr
Collaborative, people-focused culture Exceptional candidates with significant high-net-worth client experience, advanced technical expertise, business-development success, or management experience ...
Tax Manager, CPA
Sheffield Township, OH · On-site
$120 - $165/hr
Collaborative, people-focused culture Exceptional candidates with significant high-net-worth client experience, advanced technical expertise, business-development success, or management experience ...
Client Success Associate information
See Cleveland, OH salary details
$17.9K - $24.5K
6% of jobs
$24.5K - $31.1K
9% of jobs
$37K is the 25th percentile. Wages below this are outliers.
$31.1K - $37.6K
10% of jobs
$37.6K - $44.2K
9% of jobs
The median wage is $50.8K / yr.
$44.2K - $50.8K
15% of jobs
$50.8K - $57.4K
21% of jobs
$60.6K is the 75th percentile. Wages above this are outliers.
$57.4K - $63.9K
8% of jobs
$63.9K - $70.5K
13% of jobs
$70.5K - $77.1K
4% of jobs
$77.1K - $83.6K
2% of jobs
$83.6K - $90.2K
2% of jobs
$17.9K
$51.4K
$90.2K
How much do client success associate jobs pay per year?
As of Aug 18, 2026, the average yearly pay for client success associate in Cleveland, OH is $51,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,500.00 per year, depending on experience, location, and employer.
What does a Client Success Associate do?
A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.
What are the key skills and qualifications needed to thrive as a Client Success Associate?
To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
How does a Client Success Associate typically collaborate with other departments to address client needs?
As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.
What is the difference between Client Success Associate vs Customer Support Specialist?
| Aspect | Client Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer relations | Often a high school diploma or associate degree; training provided |
| Work Environment | Proactive engagement, building long-term client relationships | Reactive support, resolving immediate customer issues |
| Employer & Industry Usage | Common in SaaS, tech, and service industries | Widespread across retail, telecom, and tech sectors |
The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.
What are the most commonly searched types of Client Success jobs in Cleveland, OH?
The most popular types of Client Success jobs in Cleveland, OH are:
What are popular job titles related to Client Success Associate jobs in Cleveland, OH?
For Client Success Associate jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Cleveland, OH look for?
The top searched job categories for Client Success Associate jobs in Cleveland, OH are:
- Customer Success Associate Remote
- Client Success Manager
- Entry Level Customer Success Manager Edtech
- Entry Level Customer Success Manager Remote
- Flexible Customer Success Manager Remote
- Night Shift Customer Success Manager Remote
- Executive Customer Journey Mapping
- Ehr Customer Success Manager
- Customer Success Leader
- Remote Customer Success
What cities near Cleveland, OH are hiring for Client Success Associate jobs?
Cities near Cleveland, OH with the most Client Success Associate job openings:
Job description
Your role
• Serve as a primary point of contact for client inquiries, account service needs, trading requests, and cash movements-resolving issues efficiently and proactively
• Own the end to end client onboarding process, including account opening, transfers, documentation, due diligence, and ongoing account maintenance
• Prepare high quality materials for client meetings, investment proposals, advisor travel, and expense administration
• Partner closely with financial advisors to anticipate client needs and continuously elevate the client experience
• Monitor account activity and ensure strict adherence to compliance, regulatory, and firm standards
• Identify and implement process improvements that enhance efficiency, accuracy, and service quality
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Your team
The North Pointe Wealth Management team in Rocky River, a respected, collaborative group serving long term, multi generational clients. Our team manages complex client relationships and delivers highly personalized wealth solutions. This role is integral to our success and offers meaningful autonomy, trust, and visibility within the practice. We value professionalism, discretion, accountability, and genuine care for both clients and teammates.
Your expertise
• Bachelor's degree preferred (business, finance, accounting, or related field)
• Exceptional attention to detail; you enjoy doing things right the first time and meeting deadlines under pressure
• Strong written and verbal communication skills with confidence interacting with high net worth clients
• Excellent organizational and time management skills with the ability to manage multiple priorities independently
• High integrity, discretion, tactfulness, and sound professional judgment
• A calm, solutions oriented mindset and a genuine, client first philosophy
• A collaborative, adaptable team player who navigates changing priorities with professionalism
• Series 7 and 66 licenses, or willingness to obtain within six months
• 3-5+ years of experience in a client service, operations, or support role within wealth management, private banking, or financial services
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
• Serve as a primary point of contact for client inquiries, account service needs, trading requests, and cash movements-resolving issues efficiently and proactively
• Own the end to end client onboarding process, including account opening, transfers, documentation, due diligence, and ongoing account maintenance
• Prepare high quality materials for client meetings, investment proposals, advisor travel, and expense administration
• Partner closely with financial advisors to anticipate client needs and continuously elevate the client experience
• Monitor account activity and ensure strict adherence to compliance, regulatory, and firm standards
• Identify and implement process improvements that enhance efficiency, accuracy, and service quality
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Your team
The North Pointe Wealth Management team in Rocky River, a respected, collaborative group serving long term, multi generational clients. Our team manages complex client relationships and delivers highly personalized wealth solutions. This role is integral to our success and offers meaningful autonomy, trust, and visibility within the practice. We value professionalism, discretion, accountability, and genuine care for both clients and teammates.
Your expertise
• Bachelor's degree preferred (business, finance, accounting, or related field)
• Exceptional attention to detail; you enjoy doing things right the first time and meeting deadlines under pressure
• Strong written and verbal communication skills with confidence interacting with high net worth clients
• Excellent organizational and time management skills with the ability to manage multiple priorities independently
• High integrity, discretion, tactfulness, and sound professional judgment
• A calm, solutions oriented mindset and a genuine, client first philosophy
• A collaborative, adaptable team player who navigates changing priorities with professionalism
• Series 7 and 66 licenses, or willingness to obtain within six months
• 3-5+ years of experience in a client service, operations, or support role within wealth management, private banking, or financial services
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
About UBS Financial Services
Sourced by ZipRecruiter
UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
Industry
Securities, commodity contracts, and financial investments
Company size
10,000+ Employees
Headquarters location
Weehawken, NJ, US