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Client Success Agent Jobs in Springfield, VA (NOW HIRING)

The Juris Agency

Lead Agent

Centreville, VA · On-site

$60 - $80/hr

As a key member of our office, you will have the chance to shape your own success while helping ... Identify gaps in current client coverage and offer meaningful, protective solutions. * Provide ...

The Atlantic District

Lead Agent

Centreville, VA · On-site

$220K - $250K/yr

As a key member of our office, you will have the chance to shape your own success while helping ... Identify gaps in current client coverage and offer meaningful, protective solutions. Provide hands ...

PLACE

Real Estate Agent

Upper Marlboro, MD · On-site

$72K - $108K/yr

Work alongside seasoned industry experts and leverage a proven platform built for long-term success ... client is coming from. * Sharpen Your Skills Weekly - join script practice and team training ...

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All JobsClient Success Agent JobsClient Success Agent Jobs in Springfield, VA

Client Success Agent information

See Springfield, VA salary details

$12

$25

$49

How much do client success agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client success agent in Springfield, VA is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.35 per hour, depending on experience, location, and employer.

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What job categories do people searching Client Success Agent jobs in Springfield, VA look for?

The top searched job categories for Client Success Agent jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Client Success Agent jobs?

Cities near Springfield, VA with the most Client Success Agent job openings:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,612 per year, or $25.3 per hour.

Zillow Preferred Real Estate Agent

Woodbridge, VA

Jacobs & Co, LPT Realty
See more jobs at Jacobs & Co, LPT Realtyexternal

$48K - $196K/yr

Full-time

Posted 15 days ago

Key responsibilities

  • Follow up with leads to convert opportunities into appointments and sales.

  • Build and maintain client relationships by providing guidance and understanding client needs.

  • Conduct property showings, open houses, and guide clients through transactions from contract to closing.

Job description

Are you ready to take the next step in your real estate career? Jacobs Co. offers an opportunity to grow your business, sharpen your skills, and build lasting success.


At Jacobs Co., we give agents the tools, support, and opportunities needed to build a strong real estate business. Our team continues to generate a steady volume of leads, creating consistent opportunities for our agents. Through a technology-focused approach, strong online lead generation, and dependable systems, we help agents spend more time working with clients and closing transactions.


What sets Jacobs Co. apart:


  1. Consistent Quality LEADS: Spend less time searching for new clients. Our systems provide a reliable flow of qualified prospects and new opportunities.
  2. Dedicated Support: Our coaching and leadership team provides ongoing guidance, marketing resources, sales tools, and support designed to help you perform at a high level.
  3. Simplified Paperwork: Let our support systems help with administrative and transaction-related tasks so you can focus more of your time on clients and sales.
  4. Proven Lead Conversion Systems: Our training, scripts, systems, and coaching are built to help agents strengthen their follow-up and turn more opportunities into appointments and closed transactions.


Are you the ideal fit for Jacobs Co.?


  1. A Self-Starter: Build a long-term real estate career rather than simply working another job. We are looking for motivated individuals ready to take ownership of a full-time sales position.
  2. Enthusiastic Helpful: If you enjoy meeting new people, building relationships, and helping clients reach their real estate goals, you can thrive in this role.
  3. A Team Player: Success at Jacobs Co. requires energy, consistency, accountability, and a strong desire to contribute to a team where individual effort directly supports overall results.


As a Real Estate Agent with us, you'll make a significant impact:


  1. Consistent Lead Follow-Up: Turn more opportunities into appointments and sales through timely, organized, and persistent follow-up.
  2. Build Client Relationships: Learn what buyers and sellers need, provide helpful guidance, and create opportunities for repeat and referral business.
  3. Buyer Seller Consultations: Guide clients through their options, goals, timelines, and next steps so they can make confident real estate decisions.
  4. Showcase Listings: Conduct property showings and open houses while helping potential buyers better understand each property's features and benefits.
  5. Smooth Transaction Management: Help manage transactions from contract through closing while maintaining clear communication with clients and all involved parties.
  6. Business Growth: Build your pipeline, develop new client relationships, and use proven systems to expand your real estate business.
  7. Client Guidance: Stay informed on relevant market conditions, property information, and transaction details so you can confidently respond to client questions.


Qualifications:


  1. Tech-Savvy: Comfortable learning and using modern real estate technology, communication tools, CRM platforms, and other systems.
  2. Strong Communication Networking: Able to communicate clearly, build relationships, negotiate effectively, and maintain professional connections.
  3. Driven Motivated: Self-motivated, goal-oriented, consistent, and willing to take action when opportunities arise.
  4. Organized Effective With Time: Able to manage appointments, follow-up, client communication, and daily responsibilities with strong organization.
  5. An Active Real Estate License (Mandatory)


Jacobs Co. continues to grow by focusing on strong systems, reliable lead generation, agent support, and consistent execution. If you're ready to build your business with a team that provides the tools and opportunities to help you succeed, apply today and see what you can accomplish with Jacobs Co.


Job Type:

Full-time


Pay:

$48,226.91 - $196,492.21 per year


Benefits:

Flexible schedule


Schedule:

Monday to Friday

Self-determined schedule

Weekend availability


Supplemental pay types:

Bonus pay

Commission pay