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Client Success Account Manager Jobs in California

Ricochet360

The Client Success Manager will serve as the main point of contact for our portfolio clients ... and account management. Key Responsibilities * Serve as the main point of contact for portfolio ...

MyOutDesk

Be Seen First

Enterprise Client Success Manager- $280K OTE

Sacramento, CA · On-site

Location: Sacramento, CA (100% Onsite, Monday-Friday) Serve Our Top Enterprise Accounts. Drive ... As an Enterprise Client Success Manager at MyOutDesk, you'll step into a highly strategic, client ...

Superlanet

Account Manager

San Diego, CA · On-site

$70K - $90K/yr

You'll work closely with our Director of Client Success to expand existing accounts, uncover new business opportunities, and deliver exceptional service to healthcare clients. What You'll Do * Manage ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

... existing client accounts, collaborating closely with the Sales team to ensure growth within ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...

Conquer

Client Success Manager

Fremont, CA · On-site

Why This Role Matters The Client Success Manager is the primary relationship owner for a portfolio ... This is a full-cycle CSM role: you own the relationship, the health of the account, and the ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in California

Client Success Account Manager information

See California salary details

$27.5K

$69.8K

$116.2K

How much do client success account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success account manager in California is $69,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in California? For Client Success Account Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in California look for? The top searched job categories for Client Success Account Manager jobs in California are:
What cities in California are hiring for Client Success Account Manager jobs? Cities in California with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,794 per year, or $33.6 per hour.

Director, Client Success

Superpower Health, Inc

San Francisco, CA • On-site

Full-time

Re-posted 18 days ago

Job description

Superpower is building a new personalized health system aimed to enhance human life: powered by comprehensive biomarker and diagnostic testing, personalized insights, action plans, and a clinical care team, delivered as a population health and wellbeing benefit.
This is the founding Client Success role. It is not a relationship-management seat. It is the person who owns whether members engage, whether clients renew, and whether we can prove what we deliver.
The hard part of this job is not running QBRs. It is being a revenue and ROI architect. You own the number that defines our impact: how deeply member populations actually engage, and the outcomes that engagement produces. That number drives client value, renewals, and expansion, and it is the source of the proof that wins our next deals and earns credibility with sophisticated buyers. If you can move engagement and produce defensible outcomes, everything downstream gets easier.
You are the first dedicated CS hire, a founding owner, not a manager. You set the strategy and you do the work: onboarding clients, building the engagement engine, sitting with members and data, shipping the playbook.
What you'll do
  • Own member engagement and the ROI it drives. Build the engagement engine that turns enrolled lives into deeply engaged ones, in close partnership with Product, which owns the in-product mechanics.
  • Manufacture proof. Turn live clients into clean, honest, defensible outcomes data: the case studies and results that survive clinical and actuarial scrutiny and feed our enterprise narrative.
  • Own the client relationship through onboarding, renewal, and expansion across our enterprise accounts.
  • Own retention as the guardrail. Protect gross logo retention across our client base and build toward strong net revenue retention through renewal and expansion.
  • Partner closely with Product and Operations. Develop deep product expertise, feed member and client insight back into the roadmap, and shape what we build next.
  • Build the CS playbook and the foundation for a future team.

Who you are
  • 7+ years in customer success, account management, or member engagement, with real ownership of a number, not just relationships.
  • You have moved activation, engagement, retention, or utilization before and can show how. This is the core muscle.
  • Comfortable with data and outcomes. You can build a credible outcomes story from messy real-world client data and know the difference between an honest result and an overclaim.
  • Strong at the enterprise relationship: you can hold a renewal conversation with a benefits leader and earn trust.
  • Healthcare, benefits, or member-engagement experience strongly preferred. You understand activating a member population, not just managing an account.
  • Entrepreneurial, fast, hands-on, comfortable in ambiguity. You ship before things are perfect and you do the work yourself.
  • Deeply collaborative with Product, Sales, and Marketing. You see engagement, outcomes, and the sales motion as one system.

What you'll own
  • Member engagement: the share of enrolled members who complete the core journey and engage deeply. This is the primary number.
  • Outcomes capture: defensible, documented outcomes data across the client base, built to a standard that holds up to clinical and actuarial review.
  • Gross logo retention and net revenue retention: the guardrails that prove clients see the value and stay.

Why join Superpower
  • The founding Client Success hire. You define how we engage members and prove our impact.
  • A category-defining problem: making proactive, preventive health real for member populations and provable to the market.
  • A team of ex-founders, YC alumni, and mission-driven builders operating at the edge of speed and ambition. Few titles, real ownership, fast decisions.
  • Competitive salary and equity in a company scaling toward generational impact.
About Superpower
Superpower is a new health system on a mission to extend and enhance human life.
We started with lab testing, then data aggregation / digital twin, then an AI doctor, and now peptides.
Over the past 6 months, we have grown 10x whilst halving CAC. Now we are gearing up for hyper growth.
You can find more about us below:
  • superpower.com/series-a
  • Superpower Overview
  • Culture at Superpower

Company Philosophies
  • We are all here to genuinely do our life's best work
  • Insanely high talent bar, never settling. A players only (see Steve Jobs)
  • We live to work as much as we work to live. But we sustainably espouse the superpower ethos of putting health first
  • We aim to set the gold standard for team health culture on the planet - live the ethos!

Investors
  • Forerunner (Top consumer healthcare VC in the world; early board members of Hims and Oura; Kirsten, founder of Forerunner, led our Series A)
  • 8VC (leading health and bio investor)
  • Evan Moore (Founder of Doordash; Partner at Khosla Ventures)
  • Cyan Bannister (early investor into Uber and SpaceX, former partner at Founder's Fund, regarded as one of the top angels in the world)
  • Balaji Srinivasan (ex-Coinbase CTO and angel, ex-General Partner at a16z)
  • Arielle Zuckerberg (active angel, tech leader, relatively famous brother)
  • Cameron & Tyler Winklevoss
  • Susa Ventures (tier 1 healthcare VC)
  • Bond Capital (General Partner Jay Simons' early-stage fund within Bond)
  • Long Journey Ventures (investor in Uber, Notion, Loom, Affirm etc.)
  • Influencers
    • Shaan Puri (angel and podcast host of my first million)
    • Brooke Monke (50 million followers across socials)
    • Logan Paul
    • Steve Aoki
    • Justin Mares (founder of Truemed)
    • Giannis Antetokounmpo
    • Kylian Mbappé

We're proud to be a global team and welcome talent from around the world. We offer visa sponsorship and can support relocation to the United States for the right candidates. Much of our team is international, and we're committed to building a team of top-tier talent.

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