Client Solutions Manager Jobs in Washington (NOW HIRING)

This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to theFederal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Job Duties/Responsibilities:

As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities. Key Roles and Responsibilities:

• Manage SLED accounts in Maryland
• Maintain and retain current Mobility business.
• Win new Mobility business in no/low share accounts
• Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.
• With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects.
• May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
• Establishes/maintains productive long-term client relationships.
• Supports in presenting products, services and migrations that can benefit customer needs.
• Demonstrates broad and strong working knowledge of the organization's entire product/service line.
• Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.
• Develops responses to Request for Proposals.
• Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
• Owns account relationship, responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement.
• Effectively influences customers to diffuse potential problems.
• Aids in devising direct sales plans/strategies.
• May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.
• May support less experienced sales team through coaching or mentoring. Works on complex projects.

Duties directly related to making sales include:

• Meeting with customers and engaging in sales activities at customer site.
• Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales.
• Traveling to/from the customer premise for sales activities.
• Providing subject matter expertise on technical sales issues.
• Advising customers on suitability of products based on technical needs.
• Preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales.
• Researching/developing solutions with AT&T external partners, including design/engineering.
• Researching customer business/industry to identify new sales opportunities.

Education:

• Typically requires a bachelor's degree.

Experience:

• Typically requires 5-8 years direct work experience preferably Public Sector.
• Proven experience in sales, preferably within the telecommunications or technology industry
• Strong understanding of FirstNet products, technology, applications, and solutions.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.