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Client Solutions Manager Jobs in Spokane, WA (NOW HIRING)

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Client Solutions Manager information

See Spokane, WA salary details

$11.1K

$78.5K

$108.2K

How much do client solutions manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client solutions manager in Spokane, WA is $78,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $108,200.00 per year, depending on experience, location, and employer.

What does a client solutions manager do?

A client solutions manager oversees business relationships with clients to promote customer satisfaction and company growth. As a client solutions manager, your job duties include working collaboratively with clients to develop business opportunities, establishing and maintaining client relationships through communication and project management, and ensuring clients receive high-quality service from internal teams. You may also prepare and present business reviews and work with contracts. The qualifications for the career vary depending on the industry, but you typically need a bachelor’s degree in marketing, business administration, or a related field and client services experience. Strong interpersonal, communication, and organizational skills are also essential, along with keen attention to detail and analytical ability.

What are the key skills and qualifications needed to thrive as a client solutions manager?

To thrive as a Client Solutions Manager, you need a solid background in account management, business development, and data analysis, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, digital marketing tools, and data visualization systems is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills ensure the ability to understand client needs, deliver tailored solutions, and build long-lasting business relationships that drive organizational growth.

How does a client solutions manager typically collaborate with sales and account management teams?

A Client Solutions Manager regularly works alongside sales and account management teams to develop and implement tailored solutions that address client needs. They often participate in joint meetings to understand client objectives, provide strategic recommendations, and ensure seamless delivery of services. Effective communication and cross-functional coordination are essential, as this role acts as a bridge between clients and internal stakeholders to drive successful outcomes. Building strong relationships with both teams helps anticipate challenges and deliver value to clients.

What is the salary of client solutions manager in meta?

The salary for a Client Solutions Manager at Meta typically ranges from $100,000 to $160,000 annually, depending on experience, location, and performance. Compensation may also include bonuses, stock options, and benefits aligned with industry standards for tech companies.

What job categories do people searching Client Solutions Manager jobs in Spokane, WA look for?

The top searched job categories for Client Solutions Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Client Solutions Manager jobs?

Cities near Spokane, WA with the most Client Solutions Manager job openings:

Infographic showing various Client Solutions Manager job openings in Spokane, WA as of June 2026, with employment types broken down into 2% As Needed, 77% Full Time, 13% Part Time, and 8% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $78,519 per year, or $37.7 per hour.

Client Fraud Solutions Manager

Washington Trust Bank

Spokane, WA • On-site

$106K/yr

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

The Client Fraud Solutions Manager serves as the primary liaison between the Fraud Operations team, internal business partners, and clients. This role is responsible for fraud identification, intake, response coordination, recovery efforts, client retention, and fraud prevention education. The position provides subject matter expertise on fraud trends and emerging threats while developing and delivering training, presentations, and consultative guidance to employees, business units, and clients. The role works collaboratively across the Bank to enhance fraud prevention practices, improve client experiences, reduce fraud losses, and strengthen overall fraud awareness.
ESSENTIAL FUNCTIONS
Fraud Intake & Response
  • Serve as the central point of contact for complex fraud incidents and escalations.
  • Partner with fraud operations teams to ensure timely response and recovery efforts.
  • Monitor emerging fraud trends and recommend appropriate mitigation strategies.
  • Coordinate with internal partners across the Bank and footprint.

Client Retention
  • Coordinate recovery efforts involving fraud losses and compromised accounts.
  • Work closely with affected clients and internal partners to minimize disruption and preserve relationships.
  • Deliver high-touch service during fraud events to support client retention and confidence.
  • Identify opportunities to improve fraud response processes and client experience.

Client & Internal Partner Consulting
  • Act as a fraud solutions consultant for business units, branch teams, commercial banking partners, treasury management, and operational areas.
  • Provide guidance on fraud prevention strategies, controls, and best practices.
  • Assist business partners in evaluating fraud risks related to products, processes, and services.
  • Support implementation of fraud-related initiatives and process improvements.

Fraud Education & Awareness
  • Develop and deliver fraud education programs for clients and employees.
  • Conduct presentations, workshops, webinars, and training sessions regarding fraud trends and prevention techniques.
  • Create educational materials, fraud alerts, reference guides, and communication campaigns.
  • Promote an enterprise-wide culture of fraud awareness and prevention.

  • Maintain a strong understanding of payment regulations, industry changes, and emerging technologies impacting ACH, wire transfer, and digital banking services.

  • Maintain procedures, documentation, and internal controls related to fraud response and prevention.
  • Identify trends and recommend enhancements to fraud controls and processes.

Relationship Management
  • Build strong relationships with commercial and consumer clients, internal business units, and external partners.
  • Serve as a trusted advisor on fraud-related matters.
  • Maintain regular communication with stakeholders regarding fraud risks, trends, and mitigation strategies.

Team Leadership & Staff Development
  • Directly manage, coach, mentor, and develop a team of employees.
  • Establish performance expectations, provide ongoing feedback, and support employee development planning.
  • Foster a culture focused on client service excellence, accountability, continuous improvement, and risk management.
  • Support staff in resolving complex client inquiries, payment issues, fraud concerns, and operational challenges.
  • Collaborate with leadership to identify training opportunities and ensure team members maintain current knowledge of products, services, processes, and regulations.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED
  • 5+ years of fraud, financial crimes, treasury management, risk management, banking operations, or related experience.

  • Experience supporting commercial clients and delivering consultative payment solutions.
  • Prior leadership or supervisory experience, including managing and developing direct reports.
  • Strong understanding of payment operations, payment risk, and fraud prevention techniques.
  • Ability to effectively communicate complex payment and fraud concepts to clients, executives, and business partners.

  • Strong public speaking, presentation, and training facilitation skills.
  • Experience managing complex client relationships and sensitive situations.
  • Knowledge of fraud typologies, recovery processes, and fraud prevention controls.
  • Excellent communication and relationship management skills.
  • Strong analytical, problem-solving, and project management abilities.
  • Ability to influence across departments without direct authority.
  • Certifications such as CFE, CAFP, CAMS, or CRCM preferred.

Compensation: $106,485 - $159,727
The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus.
What Our Culture Can Offer You:
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.