... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... Demonstrated ability to manage complex, multi-year contracts and navigate executive-level ...
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... Demonstrated ability to manage complex, multi-year contracts and navigate executive-level ...
Solution Specialist
Dover, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
Solution Specialist
Dover, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
Solution Specialist
Newark, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
Solution Specialist
Newark, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... Demonstrated ability to manage complex, multi-year contracts and navigate executive-level ...
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... Demonstrated ability to manage complex, multi-year contracts and navigate executive-level ...
Solution Specialist
Wilmington, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
Solution Specialist
Wilmington, DE · On-site
... managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to ...
Premier Client Regional Sales Manager - PNC Wealth Management
Wilmington, DE · On-site
$100K - $239K/yr
As a Premier Client Regional Sales Manager within PNC's Wealth Management organization, you will be ... customer solutions. * Managing Risk - Assessing and effectively managing all of the risks ...
Premier Client Regional Sales Manager - PNC Wealth Management
Wilmington, DE · On-site
$100K - $239K/yr
As a Premier Client Regional Sales Manager within PNC's Wealth Management organization, you will be ... customer solutions. * Managing Risk - Assessing and effectively managing all of the risks ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to ...
Wealth Client Service Associate
Wilmington, DE · On-site
$24.87 - $41.45/hr
Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to ...
Assessing clients' needs and imparting knowledge on solutions. Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note ...
Assessing clients' needs and imparting knowledge on solutions. Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note ...
Salesforce Solution Architect
$63 - $83/hr
You'll lead architectural and technical strategy across CRM, cloud, and data systems to help ... S. government client. Compensation At Booz Allen, we celebrate your contributions, provide you with ...
Salesforce Solution Architect
$63 - $83/hr
You'll lead architectural and technical strategy across CRM, cloud, and data systems to help ... S. government client. Compensation At Booz Allen, we celebrate your contributions, provide you with ...
Senior Client Executive
Dover, DE · On-site
$100K - $150K/yr
The company's comprehensive suite of originations, servicing, and managed servicing solutions ... The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ...
Quick apply
Senior Client Executive
Dover, DE · On-site
$100K - $150K/yr
The company's comprehensive suite of originations, servicing, and managed servicing solutions ... The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ...
... solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment ...
... solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment ...
... solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment ...
... solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage ... Identify process weaknesses and work with technology teams to implement solutions. Required ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage ... Identify process weaknesses and work with technology teams to implement solutions. Required ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage ... Identify process weaknesses and work with technology teams to implement solutions. Required ...
... investment manager would accrue CSA credits and use them to pay eligible research/brokerage ... Identify process weaknesses and work with technology teams to implement solutions. Required ...
Associate Client Order Coordinator Wilmington, DE Working Hours: Monday-Friday, 11:00 am-8:00 pm ET ... develop practical solutions * Effective planning and organizational skills to manage tasks ...
Associate Client Order Coordinator Wilmington, DE Working Hours: Monday-Friday, 11:00 am-8:00 pm ET ... develop practical solutions * Effective planning and organizational skills to manage tasks ...
As a Client Service Associate II within JPMorganChase, you will have wide-ranging responsibilities ... management. * Identify process weaknesses and work with technology teams to implement solutions.
As a Client Service Associate II within JPMorganChase, you will have wide-ranging responsibilities ... management. * Identify process weaknesses and work with technology teams to implement solutions.
Manages multiple high priority visible projects. Reviews and analyzes data on productivity and efficiency; makes strategic decisions on solutions and improvements; present recommendations to ...
Manages multiple high priority visible projects. Reviews and analyzes data on productivity and efficiency; makes strategic decisions on solutions and improvements; present recommendations to ...
Senior Client Accountant
Wilmington, DE · Hybrid
$71K - $90K/yr
Client relationship management ... Time management and the ability to meet tight deadlines * Proactive and solutions-oriented mindset ...
Senior Client Accountant
Wilmington, DE · Hybrid
$71K - $90K/yr
Client relationship management ... Time management and the ability to meet tight deadlines * Proactive and solutions-oriented mindset ...
Senior Client Accountant
Wilmington, DE · On-site
$71K - $90K/yr
Client relationship management ... Time management and the ability to meet tight deadlines * Proactive and solutions-oriented mindset ...
Senior Client Accountant
Wilmington, DE · On-site
$71K - $90K/yr
Client relationship management ... Time management and the ability to meet tight deadlines * Proactive and solutions-oriented mindset ...
Client Solution Manager information
See Delaware salary details
$11K - $19.7K
0% of jobs
$19.7K - $28.5K
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$28.5K - $37.2K
13% of jobs
$37.2K - $45.9K
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$45.9K - $54.7K
4% of jobs
$58.4K is the 25th percentile. Wages below this are outliers.
$54.7K - $63.4K
20% of jobs
The median wage is $70.1K / yr.
$63.4K - $72.2K
18% of jobs
$72.2K - $80.9K
6% of jobs
$80.9K - $89.6K
10% of jobs
$94.6K is the 75th percentile. Wages above this are outliers.
$89.6K - $98.4K
7% of jobs
$98.4K - $107.1K
22% of jobs
$11K
$77.7K
$107.1K
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What is the role of a client solutions manager?
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What is the difference between Client Solution Manager vs Account Manager?
| Aspect | Client Solution Manager | Account Manager |
|---|---|---|
| Primary Focus | Developing tailored solutions for clients, managing project delivery | Maintaining client relationships, upselling, and renewals |
| Required Skills | Solution design, project management, technical knowledge | Customer service, communication, sales skills |
| Work Environment | Collaborates with technical teams, project-based | Client-facing, relationship-driven |
| Certifications | Often requires industry-specific or technical certifications | Sales or customer service certifications beneficial |
The main difference is that a Client Solution Manager focuses on creating and implementing customized solutions for clients, often involving technical and project management skills. An Account Manager primarily maintains ongoing client relationships, focusing on satisfaction, renewals, and upselling. Both roles are essential in client management but serve different functions within the industry.
Full-time
Posted yesterday
Job description
Summary
The Senior Client Success Manager, (4C), will be responsible for managing a portfolio of our most strategic self-funded client accounts. This role requires a proven track record in proactive account management, deep understanding of the health insurance ecosystem, and the ability to drive client retention, expansion, and high satisfaction. The ideal candidate will act as a trusted advisor, ensuring clients achieve maximum value from our products/services, particularly those related to claims, member engagement, and core administrative functions.
Key Responsibilities
- Strategic Payer Account Management: Manage a book of business comprised of high-value, complex health plan accounts, serving as the primary point of contact and strategic partner.
- Value Realization & Retention: Develop and execute tailored success plans to ensure clients achieve their desired business outcomes (e.g. driving down escalating cost without decreasing quality care), leading to high client satisfaction and contract renewals.
- Expansion & Upselling: Identify and present opportunities for account expansion (upsells/cross-sells) by understanding the client's evolving needs.
- Health Insurance Domain Expertise: Leverage in-depth knowledge of the healthcare insurance industry, including payer business operations, and market challenges, to guide client strategy and translate product features into meaningful solutions.
- Cross-Functional Leadership: Serve as the client advocate internally, coordinating resources across Sales, Product, and Support teams to resolve complex issues and influence the product roadmap based on health plan client feedback.
- Performance Monitoring: Conduct regular, data-driven QBRs (Quarterly Business Reviews) with executive-level stakeholders (VPs, Directors of Operations, IT) to review performance metrics, demonstrate value, and solidify the partnership.
Required Qualifications (4C Level)
- Education: Bachelor's degree in Business, Healthcare Administration, or a related field.
- Experience:
- Minimum of 5-7 years of professional experience in Client Success, Account Management, or Strategic Consulting.
- A minimum of 3 years of direct experience working with or for healthcare insurance organizations (e.g., Commercial, Medicare, Medicaid plans), or relevant industries serving the payer market HealthTech, SaaS, or Benefits Consulting.
- Demonstrated ability to manage complex, multi-year contracts and navigate executive-level relationships.
- A genuine passion for improving healthcare outcomes and a relentless focus on the customer experience.
- Skills: Exceptional communication, presentation, and negotiation skills. Proficient in Microsoft Office and other software used to organize and assist clients.