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Client Services Program Manager Jobs in Dallas, TX

IICRC

Client Services Coordinator

Grand Prairie, TX · On-site

$20/hr

Communicate account updates and concerns to management and the Field Supervisor. * Assist with new ... Client Services Coordinator → Account Manager → Operations Leadership Advancement will be based ...

Third Bridge

Associate, Client Services

Dallas, TX · On-site

$77K - $102K/yr

As a Client Services Associate, you'll develop the commercial awareness and business acumen that ... We promote from within , and our top performers move into management in as little as two years. You ...

Third Bridge

Associate, Client Services

Dallas, TX · On-site

$77K - $102K/yr

As a Client Services Associate, you'll develop the commercial awareness and business acumen that ... We promote from within , and our top performers move into management in as little as two years. You ...

Third Bridge Group

Associate, Client Services

Dallas, TX · On-site

$77K - $102K/yr

As a Client Services Associate, you'll develop the commercial awareness and business acumen that ... We promote from within , and our top performers move into management in as little as two years. You ...

Hackajob

Associate, Client Services

Dallas, TX · On-site

$77K - $102K/yr

As a Client Services Associate, you'll develop the commercial awareness and business acumen that ... We promote from within, and our top performers move into management in as little as two years. You ...

Third Bridge

Associate, Client Services

Dallas, TX · On-site

$77K - $102K/yr

As a Client Services Associate, you'll develop the commercial awareness and business acumen that ... We promote from within , and our top performers move into management in as little as two years. You ...

Vizient, Inc.

Client Services Partner

Irving, TX · On-site

$51K - $87K/yr

Manage portfolio priorities based on client needs, risk, and service expectations to ensure consistent execution and follow-through. Partner with Sales and Inside Sales to support client retention ...

Vizient

Client Services Partner

Irving, TX · On-site

$51K - $87K/yr

Manage portfolio priorities based on client needs, risk, and service expectations to ensure consistent execution and follow-through. * Partner with Sales and Inside Sales to support client retention ...

Liberty Software

Client Services Coordinator

Grapevine, TX · On-site

$16.75 - $22.75/hr

We're excited to grow our team by hiring a Client Services Coordinator who will provide high-level ... Track and manage departmental deadlines, priorities, and deliverables * Collaborate with Accounting ...

FHLBank Dallas

Client Services Associate

Irving, TX · On-site

Recognizes the need to escalate for troubleshooting Client Services issues in a timely manner ... Manages the flow of documentation and related communication in and out of the Bank by being the ...

Liberty Software

Client Services Coordinator

Grapevine, TX · On-site

$16.75 - $22.75/hr

We're excited to grow our team by hiring a Client Services Coordinator who will provide high-level ... Track and manage departmental deadlines, priorities, and deliverables * Collaborate with Accounting ...

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Showing results 21-40

All JobsClient Services Program JobsClient Services Program Manager JobsClient Services Program Manager Jobs in Dallas, TX

Client Services Program Manager information

See Dallas, TX salary details

$8

$53

$84

How much do client services program manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client services program manager in Dallas, TX is $53.50, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $68.70 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities near Dallas, TX are hiring for Client Services Program Manager jobs?

Cities near Dallas, TX with the most Client Services Program Manager job openings:

Client Services Program Manager jobs near you

Client Services Coordinator

Grand Prairie, TX • On-site

ServiceMaster
Personal Services • 51 - 200 employees
Learn more about ServiceMasterexternal

$20/hr

Other

Posted 9 days ago

Job description

Client Services Coordinator

ServiceMaster Clean by Prime is looking for a motivated, dependable Client Services Coordinator to support our growing commercial cleaning operations. This is a hands-on field position focused on client relations, quality control, employee support and training, and business development. You'll visit client locations, inspect services, communicate with cleaning teams, address concerns, help with account startups, and identify opportunities to grow existing and new accounts. This position is designed for someone who wants to grow with the company and has the potential to advance into an Account Manager or operations leadership role.

Key responsibilities include:

  • Conduct routine client visits and quality inspections.
  • Communicate with clients to ensure satisfaction and identify service needs.
  • Build and maintain strong client relationships.
  • Follow up on service concerns and ensure corrective actions are completed.
  • Communicate account updates and concerns to management and the Field Supervisor.
  • Assist with new account startups and client walkthroughs.
  • Check in with cleaning employees and provide field support.
  • Assist with training employees on cleaning procedures, equipment, safety, and client expectations.
  • Identify performance and training needs and communicate them to management.
  • Provide hands-on cleaning support when needed due to call-offs, startups, quality concerns, or operational needs.
  • Identify prospective commercial cleaning customers and new business opportunities.
  • Assist with prospect follow-up, walkthroughs, proposals, and new account development.
  • Identify opportunities for additional services such as floor care, carpet cleaning, deep cleaning, and specialty services.
  • Support customer retention and company revenue growth.
  • Participate in networking, marketing, and business development activities as needed.
  • Maintain accurate inspection reports, client notes, photos, and follow-up documentation.
  • Track client concerns and ensure items are followed through to completion.
  • Maintain professional communication with clients, employees, and management.

What we're looking for:

  • Strong communication and customer service skills.
  • Professional, dependable, organized, and accountable.
  • Comfortable communicating with clients and cleaning employees.
  • Able to work independently and take initiative.
  • Strong attention to detail and ability to recognize quality issues.
  • Comfortable training and coaching employees.
  • Comfortable assisting with sales and building customer relationships.
  • Willing to perform hands-on commercial cleaning when necessary.
  • Commercial cleaning, customer service, sales, or account management experience preferred but not required.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout the DFW area.
  • Flexibility for occasional evening or weekend needs.

Compensation and growth:

  • Starting pay: $20.00/hour
  • Commission opportunities for qualifying new recurring accounts and additional services sold to existing clients.
  • Performance-based retention and quality bonuses.
  • Mileage reimbursement for approved business travel.
  • Training and professional development opportunities.

This role will work closely with company leadership and provide hands-on experience in client management, commercial cleaning operations, employee development, quality control, and business development.

Potential career path: Client Services Coordinator → Account Manager → Operations Leadership Advancement will be based on performance, client satisfaction, account retention, leadership ability, business development results, increased responsibility, and company growth.

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