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Client Services Program Manager Jobs in Austin, TX

Ercot

Client Services Account Manager

Taylor, TX · On-site

... managing relationships and facilitating registration and qualification processes. Resolves ... Prefer experience with mission-critical data processing, customer service, collaboration, and ...

Franklin Street

Client Services Coordinator

Austin, TX · On-site

$19.50 - $24.75/hr

The Client Services Coordinator manages a wide variety of situations and conflicts involving the ... to learn new software programs. * High-level data entry skills are required. * Beginner ...

Procom Consultants Group

Program Manager

Austin, TX

... client, Procom Services is searching for a Program Manager for a contract opportunity in Austin, TX. Program Manager Job Details Focus of the job: Drive the details, status and coordination of a ...

Franklin Street

Client Services Coordinator

Austin, TX

$18 - $24.25/hr

The Client Services Coordinator manages a wide variety of situations and conflicts involving the ... programs. * High-level data entry skills required. * Beginner/Intermediate knowledge of Adobe ...

Acrisure

Sr. Program Manager

Austin, TX · On-site

$100K - $140K/yr

Drive alignment across cross-functional teams (operations, technology, client service, business) * Identifyand manage program-level risks, dependencies, and issues, driving resolution * Provide ...

Express Employment Professionals

Be Seen First

Program Manager

Austin, TX · On-site

$155K - $165K/yr

Our client, an innovative engineering and manufacturing organization in the Southwest Austin/Dripping Springs area, is seeking an experienced Program Manager to lead complex customer programs from ...

Fooda

Program Manager

Austin, TX · On-site

The Program Manager is the dedicated leader responsible for the success of Fooda's largest and most ... client support ideally in a service, hospitality, or tech‑enabled environment. * You're a ...

Fooda

Program Manager

Austin, TX · On-site

The Program Manager is the dedicated leader responsible for the success of Fooda's largest and most ... client support ideally in a service, hospitality, or tech-enabled environment. * You're a proactive ...

Fooda

Program Manager

Austin, TX · On-site

The Program Manager is the dedicated leader responsible for the success of Fooda's largest and most ... client support ideally in a service, hospitality, or tech-enabled environment. * You're a proactive ...

Weaver

Tax Manager - Private Client Services

Austin, TX · On-site

$125K - $191K/yr

A Private Client Services Tax Manager provides federal tax compliance and planning services to high ... Our multi-faceted internal learning program including technical improvement, practice development ...

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All JobsClient Services Program JobsClient Services Program Manager JobsClient Services Program Manager Jobs in Austin, TX

Client Services Program Manager information

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$53

$84

How much do client services program manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client services program manager in Austin, TX is $53.60, according to ZipRecruiter salary data. Most workers in this role earn between $35.72 and $68.85 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities near Austin, TX are hiring for Client Services Program Manager jobs?

Cities near Austin, TX with the most Client Services Program Manager job openings:

Client Services Program Manager jobs near you

Account Manager - Client Services

Austin, TX • On-site

Transperfect
Translation Services • 5 - 10K employees
Learn more about Transperfectexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Company Description
For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.
With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.
Job Description
• Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates. The Account Manager assesses the competitive landscape, develops project proposals and negotiates budget and schedule with the client.
• Grow existing client relationships through service and technology lead development.
• Win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
• Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
• Perform workflow design and onboarding for localization services and technology implementations.
• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
• Serve as the primary point of contact for client contacts.
• Set and fulfill client expectations.
• Perform other special projects or duties when required.
Qualifications
• Minimum Bachelor's Degree from a 4-year college or university
• 0-2 years experience in client-facing account management / client service representative role in eLearning, website, software or gaming development or localization, preferably with experience in commonly used ERP solutions (SAP, Oracle, etc).
• Experience in budget management.
• Development of business processes (recommendations, procedural documents), detailed project plans and status reporting mechanisms.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Project).
• The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active and sometimes creative measures to solve problems and commit to a high level of service.
• Knowledge of a second language is a plus but not essential.
Additional Information
Please Apply Here: https://careers-transperfect.icims.com/jobs/5099/account-manager---client-services/job?mode=view

What TransPerfect employees say

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About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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