ZipRecruiter

Log In

1

Client Services Manager Jobs in Rochester, NH (NOW HIRING)

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

As a platform of Evergreen Services Group, we never divest from businesses we partner with and ... Manage Client Relationships - Serve as the primary point of contact for assigned clients, ensuring ...

Sodexo

Client Executive 1 (Multi-client)

New Durham, NH · On-site

$150K - $160K/yr

Build client relationships, improve patient and employee experiences, achieve financial goals, and ... We do this by providing food service, catering, facilities management, and other integrated ...

previous page

Showing results 41-60

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Rochester, NH

Client Services Manager information

See Rochester, NH salary details

$34.3K

$68.8K

$124.8K

How much do client services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client services manager in Rochester, NH is $68,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $81,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Rochester, NH look for?

The top searched job categories for Client Services Manager jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Client Services Manager jobs?

Cities near Rochester, NH with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Relationship Advisor

Atlantic Community Bankers Bank

Concord, NH • On-site

Full-time

Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
Are you a relationship-focused banking professional who excels at building client partnerships, uncovering opportunities, and delivering exceptional service? Do you thrive in a consultative environment where collaboration, business development, and client success are essential to achieving results?
We are seeking a Client Relationship Advisor to manage and grow relationships within ACBB's established New England client portfolio. In this role, you will serve as a trusted advisor to community bank clients, identify opportunities to expand product and service utilization, and deliver an exceptional client experience. This position requires regular travel throughout New England, including onsite client meetings, relationship reviews, and industry events. You'll work closely with Sales, Client Care, Operations, Product Management, and Onboarding teams to strengthen client relationships and support ACBB's continued growth.
About ACBB:
Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we're shaping the future of community banking! At ACBB, our people are at the heart of everything we do. We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more-all without competing with our customer banks. Join our passionate team, where employees are trusted, supported, and encouraged to grow, and help us deliver innovative solutions to community banks and financial institutions nationwide.
What You'll Do:
As a key member of the Sales and Client Relationships team, you will develop trusted client partnerships, identify growth opportunities, and support the delivery of solutions that help drive client success and organizational growth.
Portfolio Business Development & Sales Execution
  • Manage and grow an assigned portfolio by identifying opportunities to expand ACBB products and services.
  • Develop and present solutions that address client needs and demonstrate ACBB's value proposition.
  • Manage sales pipeline activity and maintain accurate client and opportunity information within Salesforce.
  • Prepare proposals, presentations, and other materials to support business development efforts.
  • Support the sales process from initial opportunity through implementation and ongoing relationship management.

Client Engagement, Relationship Management & Retention
  • Serve as the primary relationship manager for an assigned portfolio of community bank clients throughout New England.
  • Build and maintain strong relationships through proactive engagement and exceptional service.
  • Conduct strategic conversations with executive and senior-level client contacts to understand business needs and objectives.
  • Drive client retention and long-term relationship growth through regular communication and relationship reviews.
  • Travel throughout the New England region to meet with clients and strengthen partnership opportunities.

Client Onboarding & Post-Sale Support
  • Partner with Onboarding and internal teams to ensure a seamless client implementation experience.
  • Communicate client requirements, facilitate issue resolution, and support project milestones.
  • Monitor onboarding progress, identify potential challenges, and coordinate timely follow-up activities.
  • Collaborate across departments to deliver an exceptional client experience and ensure client satisfaction.

Requirements
What You'll Bring:
Basic Qualifications/Skills:
Experience: Experience: Minimum 3 years of experience in relationship management, sales, business development, account management, treasury management, correspondent banking, or a related financial services role. Demonstrated success in building client relationships, identifying growth opportunities, and managing client portfolios required.
Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field required; equivalent combinations of education, professional training, and directly related experience may be considered.
Required Skills & Competencies:
  • Strong relationship-building and client engagement skills.
  • Proven business development and consultative sales abilities.
  • Excellent presentation, communication, and negotiation skills.
  • Experience managing client portfolios and CRM systems, preferably Salesforce.
  • Knowledge of banking products, financial services, and relationship management strategies.
  • Strong organizational and portfolio management skills.
  • Ability to identify client needs and recommend strategic solutions.
  • Self-motivated with the ability to work independently in a remote environment.
  • Strong collaboration and problem-solving skills.
  • Ability and willingness to travel regularly throughout New England including overnight travel

Why Join Us:
  • Competitive compensation package
  • Comprehensive benefits package
  • 401(K) with employer match
  • Generous Paid Time Off (PTO) policy
  • Tuition reimbursement
  • Birthday holiday and additional unique benefits
  • Employee Assistance Program
  • Performance bonus opportunities

Apply today and bring your relationship-building expertise to an organization where your work directly supports client success, business growth, and the continued strength of community banks nationwide. We look forward to welcoming you to our dynamic and collaborative work environment.
Pay Range: $90,000 to $130,000 annually
Compensation is commensurate with experience and qualifications.
ACBB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. ACBB does not sponsor employment visas and is unable to provide immigration-related sponsorship now or in the future.

Apply