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Client Services Manager Jobs in Haslet, TX (NOW HIRING)

Koddi

Client Services Manager

Fort Worth, TX

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and ...

Koddi

Client Services Manager

Fort Worth, TX · On-site

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and ...

SPS North America

Client Services Manager

Westlake, TX · On-site

The Client Service Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management ...

Urrly

Client Services Manager

Dallas, TX · On-site +1

$100K - $120K/yr

Client Services Manager Remote * Pay: $100,000-$120,000 + bonus * Schedule: Standard U.S. business hours * Own client outcomes end-to-end. Clear scope. Fast decisions. What you'll do * Lead day-to ...

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Client Services Manager information

See Haslet, TX salary details

$33K

$66.4K

$120.3K

How much do client services manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client services manager in Haslet, TX is $66,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $78,300.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

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The most popular types of Client Services jobs in Haslet, TX are:

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Cities near Haslet, TX with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Services Manager

Koddi

Fort Worth, TX

Full-time

Re-posted 24 days ago

Job description

Job Summary 

Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for a Client Services Manager to own and support a complex enterprise client within our metasearch Client Services team.

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and leadership skills. This role requires strong analytical thinking, clear client communication, and the ability to translate data into actionable recommendations. While this role owns client delivery and execution, it operates within a more defined scope and complexity than an Account Director role and is designed for someone ready to grow into broader ownership.

The Client Services Manager leads Account Leads and Digital Marketing Analysts, ensuring prioritization, quality execution, and consistent progress against client goals. This role partners closely with senior internal stakeholders and publishing partners and contributes to client growth, automation initiatives, and team culture.

What You'll Do

  • Own the day-to-day client relationship and be accountable for execution, performance, and delivery
  • Manage a complex enterprise account with defined scope and support, building toward broader strategic ownership
  • Define and communicate client strategy in partnership with internal leadership, translating goals into execution plans
  • Drive performance and incremental growth through testing, optimization, and use of automation
  • Lead client calls and written communication, providing clear insights and recommendations grounded in data
  • Oversee the development and delivery of quarterly business reviews, including storytelling with performance data
  • Review client performance to identify trends, risks, and opportunities
  • Lead and manage Account Leads and Digital Marketing Analysts, providing coaching, feedback, and prioritization support
  • Ensure timely delivery of projects, initiatives, and ongoing workstreams
  • Develop and execute testing initiatives and evaluate results
  • Maintain strong relationships with publishing partners, including regular touchpoints and product feedback
  • Lead initiatives focused on automation, operational efficiency, and scalability
  • Collaborate with cross-functional teams including product, technology, and analytics
  • Contribute to team knowledge through research on industry trends, competitors, and solutions
  • Assist with new client onboardings and sales pitches as needed
  • Represent Koddi in client meetings and industry forums as appropriate

What You'll Bring

  • 4+ years of relevant professional experience
  • Experience leading accounts or major workstreams with increasing ownership and complexity
  • Prior experience managing or mentoring team members, either formally or informally
  • Working knowledge of enterprise digital marketing programs, including metasearch, paid search, and display
  • Strong understanding of the travel industry, including online travel agencies and hotel brands
  • Strong analytical skills with the ability to synthesize data into insights and recommendations
  • Clear and confident written and verbal communication skills with clients and internal stakeholders
  • Comfort operating with accountability while continuing to develop strategic and leadership depth
  • Ability to manage multiple priorities and operate effectively in both independent and team environments

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