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Client Services Director Jobs in Colorado (NOW HIRING)

VCA Animal Hospitals

Client Service Supervisor

Denver, CO · On-site

$22 - $26/hr

Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization. Assist Client Service Manager with ...

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Client Services Director information

See Colorado salary details

$40.5K

$95.6K

$171.4K

How much do client services director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services director in Colorado is $95,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Colorado?

The most popular types of Client Services jobs in Colorado are:

What cities in Colorado are hiring for Client Services Director jobs?

Cities in Colorado with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $95,632 per year, or $46 per hour.

Client Service Supervisor

VCA Animal Hospitals

Denver, CO • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

Client Service Supervisor I
We are seeking a highly experienced Client Service Professional to join our leadership team as weekend Client Service Supervisor.
Under direction from the Client Service Manager, the Client Service Supervisor performs a wide range of complex administrative activities related to hospitals providing quality patient care and excellent client service, marketing and promotion of services, staffing of the front desk, human resources, and discretionary activities, that serve to support effective business operations.
Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
Knowledge, Skills and Abilities:
Excellent knowledge of client service and communication center operations.
Strong organizational skills.
Strong client relations and interpersonal skills.
Intermediate to expert computer skills.
Excellent oral and written communication skills.

Knowledge of sales and marketing techniques.

Ability to plan, organize and effectively present ideas and concepts.
Strong supervisory skills.

Strong Human Resource skills.

Self-starter and team player.
Strong client service background.
Ability to lift up to 40 pounds.
2 years of supervisory experience preferred.
2 years of experience in the veterinary field preferred.
The schedule for this position will be based on the needs of the business. Supervisor will work within a four day work week and be flexible to ensure coverage which may extend to days, overnights, weekends and holidays.
Job Responsibilities:
Responsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate.
Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization.
Assist Client Service Manager with day to day operations.

Understand, participate in, and support planned marketing events and programs.

Ensure that the front desk utilizes VCA marketing tools and materials.
Resolve informal client complaints, maintain and report on these issues to the Client Service Manager.
Responsible for the efficient day-to-day running of the front office to include enforcement of policies, procedures and protocols.
Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the Client Service Manager.
Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.
Coach employees and direct reports.
Assist in the development and delivery of employee evaluations for the front desk with Client Service Manager.
Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business.
Handle communication of financial information to clients and doctors.
Act as a liaison between front office and other department supervisors.


We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! This position pays $22-26 per hour based on level of experience. Please submit applications be August 31st.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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