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Client Services Director Jobs in Highlands Ranch, CO

The Trade Desk

Director, Client Service

Denver, CO · On-site

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line ... Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting ...

The Trade Desk

Director, Client Service

Denver, CO · On-site

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line ... Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting ...

Weaver

Tax Director - Private Client Services

Denver, CO

$200K - $300K/yr

A Private Client Services Director provides federal tax compliance and planning services to high-net-worth individual clients and privately held businesses. A Weaver Tax Director is an entrepreneur ...

Century Group

Associate, Client Services

Denver, CO · On-site

$100K - $350K/yr

Associate Director of Client Services Role Summary: In this role, you will focus on the interim and project services practice side. This role is responsible for developing and maintaining long-term ...

VCA Animal Hospitals

Client Service Supervisor

Denver, CO · On-site

$22 - $26/hr

Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization. Assist Client Service Manager with ...

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Client Services Director information

See Highlands Ranch, CO salary details

$40.4K

$95.5K

$171.1K

How much do client services director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services director in Highlands Ranch, CO is $95,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $114,900.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Highlands Ranch, CO?

The most popular types of Client Services jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Client Services Director jobs?

Cities near Highlands Ranch, CO with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $95,459 per year, or $45.9 per hour.

Director, Client Service

Denver, CO • On-site

The Trade Desk
Software Development • 1 - 5K employees
Learn more about The Trade Deskexternal

Full-time

Re-posted 13 days ago

Job description

About the team:

The Trade Desk's Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, scale high-value partner relationships, and act as a strategic, in-market leader for our most important channel partners. This role blends people leadership, hands-on campaign and technical oversight, and cross-functional partnership with Product, Engineering, and Business Development to ensure partner growth, product adoption, and revenue performance.

What you'll do:

  • Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting partner integrations and external demand generation. 
  • Own senior leadership relationships across a portfolio of channel partners; act as primary escalation and in-market executive for high-value accounts. 
  • Drive partner success metrics: revenue growth, adoption of API endpoints/features, conversion/ROI, and SLA adherence. 
  • Oversee campaign setup, trafficking, optimization, and troubleshooting; ensure technical integration quality and operational excellence. 
  • Collaborate with Product and Engineering to communicate partner needs, prioritize API/product roadmap items, and validate releases with partners. 
  • Establish and enforce best practices, playbooks, onboarding processes, and QA for partner integrations and campaign operations. 
  • Hire, mentor, and develop managers and ICs; set team goals, performance metrics, and carry out regular performance reviews. 
  • Create and present executive-level reporting and forecasts to internal stakeholders and partners; translate data into actionable strategies. 
  • Lead cross-functional programs (onboarding, go-to-market launches, feature pilots) to accelerate partner time-to-value. 
  • Manage risk and escalations proactively (technical, commercial, compliance), ensuring timely resolution and partner satisfaction. 

Who you are: 

  • Bachelor's degree or higher. 
  • Hands-on experience with TTD's platform preferred. 
  • 8+ years in programmatic advertising, digital media, or ad tech with strong exposure to partner/agency relationships; minimum 4+ years managing large client-facing teams. 
  • Deep understanding of programmatic ecosystems, API integrations, and campaign optimization workflows. 
  • Demonstrated success managing technical integrations or working closely with engineering/product teams. 
  • Strong analytical skills and comfort with metrics-driven decision-making (SQL, Excel, BI tools preferred). 
  • Excellent client-facing communication and executive presence; proven ability to influence senior partners and cross-functional stakeholders. 
  • Track record of hiring, coaching, and scaling high-performing teams. Proven leadership skills with the ability to set goals, measure performance, hold teams accountable, and provide actionable feedback. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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