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Client Services Associate Jobs in Toronto, ON (NOW HIRING)

SPS North America

Client Services Associate

Toronto, ON · On-site

CA$19 - CA$21/hr

Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services ...

New

RH

Client Services Associate

Toronto, ON

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

RH

Client Services Associate

Toronto, ON

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

Procom

Bilingual Client Services Associate

Toronto, ON · Hybrid

CA$50K - CA$55K/yr

Reporting to the Team Lead, the Bilingual Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on ...

New

Worksite Safety

Client Services Team Lead

Burlington, ON · On-site

CA$55K - CA$70K/yr

The Client Services Team Lead will oversee a team of 10 - 15 Client Services Associates and provide coaching on ticket-based calls, emails and chats, ensuring quality interactions with Worksite ...

Td

FP Client Service Associate

Toronto, ON · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to TD Wealth Financial Planners by providing them with assistance in the three main CSA activities ...

Cavell Risk, Inc.

Associate, Client Experience

Toronto, ON · On-site

CA$50K - CA$70K/yr

The Associate, Client Experience is responsible for supporting the Manager, Client Experience in ... service. Their responsibilities include processing and maintaining accurate and timely policy ...

Royal Bank of Canada

Private Client Associate

Toronto, ON · On-site

CA$46K - CA$70K/yr

Identify, investigate, and resolve all client inquiries, administrative errors, etc. * Be a key ... Management that supports your work and progression Job Skills Customer Knowledge, Customer Service ...

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Client Services Associate information

See Toronto, ON salary details

$22.9K

$42.6K

$64.9K

How much do client services associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client services associate in Toronto, ON is $42,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,879.00 and $48,671.00 per year, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Toronto, ON?

The most popular types of Client Services jobs in Toronto, ON are:

What are popular job titles related to Client Services Associate jobs in Toronto, ON?

For Client Services Associate jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Toronto, ON look for?

The top searched job categories for Client Services Associate jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Services Associate jobs?

Cities near Toronto, ON with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $42,596 per year, or $20.5 per hour.

Client Services Associate

Toronto, ON

SPS North America
See more jobs at SPS North Americaexternal

Full-time

Posted 3 days ago

New

Job description

Job Title: Client Services Associate

Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:

The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Typical Work Schedule: Mondays to Fridays, 9:00AM - 6:00PM

Duties and Responsibilities:

  • Delivers 5-star customer service across all communication channels.
  • Handles all aspects of inbound/outbound mail and packages, including sorting, tracking, notifying recipients, and distributing deliveries.
  • Supports shipping/receiving operations and acts as the point of contact for mail/package inquiries.
  • Performs daily maintenance on office equipment and submits work orders as needed.
  • Services barista, pantry, kitchen, and meeting areas; assists with meeting room setups and light maintenance/cleaning tasks.
  • Coordinates office moves and ensures common areas are clean and well-stocked with supplies.
  • Assists with print/copy jobs and monitors equipment functionality.
  • Proactively takes on tasks during downtime and builds strong working relationships.
  • Maintains professionalism at all times and trains backup staff on procedures.
  • Handles sensitive inquiries with discretion and provides front desk/reception coverage when required.

Competencies:

  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • PC skills MS Office Suite experience.
  • Ability to handle multiple tasks simultaneously.
  • Good organizational skills.
  • Working knowledge of MFD equipment.
  • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
  • Possesses ability to work independently and capable of completing projects.
  • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.

Qualifications and Education Requirements:

  • High School Diploma (or equivalent) required.
  • 1+ years prior work experience preferred.
  • Ability to work assigned work hours determined by manager.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Superb written and verbal communication skills.
  • Current knowledge or ability to learn computer-based systems required for functions of position.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.

Physical Demands:

  • Approximately 50% of the time this position requires the below physical demands.
    • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
    • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
    • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
    • Ability to lift or move 40 lbs. or greater frequently.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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