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Client Services Associate Jobs in Ottawa, ON (NOW HIRING)

Hearing Solutions

Clinic Services Associate

Ottawa, ON · On-site

Role: Clinic Services Associate Location: Ottawa At Hearing Solutions, we connect people to the ... Keep client records organized and assist with general office tasks * Ensure the clinic is clean ...

Royal Bank of Canada

Private Client Associate

Ottawa, ON · On-site

CA$46K - CA$70K/yr

Proven client service skills * Meticulous attention to detail and excellent time management skills What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep ...

Td

PIA Client Service Associate

Ottawa, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... services, and identify referral opportunities * Accept/create leads and ensure correct referral ...

ICF

Associate Director, Energy Consulting

Ottawa, ON · On-site +1

... services, typically working on multiple projects with all levels of staff. The Energy Analytics ... Co-author reports and other client deliverables, journal articles, white papers and marketing ...

MHMI

Associate Veterinarian

Hamilton, ON

CA$150K - CA$200K/yr

Associate Veterinarian - West Toronto We are now seeking for a Veterinarian to join our amazing ... service to our LARGE client base. Responsibilities Builds rapport with clients by gathering ...

MHMI

Associate Veterinarian

Hamilton, ON

CA$150K - CA$200K/yr

Associate Veterinarian - West Toronto We are now seeking for a Veterinarian to join our amazing ... client service to our LARGE client base. Responsibilities * Builds rapport with clients by ...

Royal Bank of Canada

Associate

Ottawa, ON · On-site

CA$37K - CA$50K/yr

... as an Associate. By providing ongoing, exceptional service and support to our clients, you will ... Tap into your superior problem resolution skills to provide proactive client service. Working ...

Royal Bank of Canada

Associate Advisor

Ottawa, ON

CA$38K - CA$60K/yr

As an Associate Advisor, you will work with the Investment Advisor team and be responsible for ... Help build and execute business plans, Wealth Management objectives and client service plans.

Dentons

Technical Support Specialist

Ottawa, ON

CA$65K - CA$75K/yr

The Technical Support Specialist provides world-class client service and technical support. The ... Associate's degree or equivalent experience required. * Professional appearance and presentation ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Ottawa, ON

Client Services Associate information

See Ottawa, ON salary details

$22.9K

$42.5K

$64.8K

How much do client services associate jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client services associate in Ottawa, ON is $42,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,818.00 and $48,583.00 per year, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Ottawa, ON?

The most popular types of Client Services jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Client Services Associate jobs?

Cities near Ottawa, ON with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,519 per year, or $20.4 per hour.

Clinic Services Associate

Hearing Solutions

Ottawa, ON • On-site

Full-time

Medical, Dental, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Role: Clinic Services Associate

Location: Ottawa


At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you’ll be the first point of contact for our patients, making a real difference in their lives. If you’re looking for a job where you can help others and grow, this is the role for you!


What’s in it for you:

  • Comprehensive benefits, including medical and dental
  • Paid vacation days
  • Incentive programs and company events/socials
  • A positive and supportive work environment focused on growth
  • The opportunity to make a meaningful impact in someone's life


What You'll Do:

  • Make proactive outbound calls to existing and prospective patients to schedule appointments and maintain appointment calendar
  • Assist patients with third-party funding and insurance claims
  • Keep client records organized and assist with general office tasks
  • Ensure the clinic is clean, organized and welcoming for all patients


What you bring:

  • A positive energy and can-do mindset
  • Post-secondary education or equivalent experience
  • 1+ year in a customer-facing role (healthcare or retail preferred)
  • Strong written and verbal communication skills
  • Fluency in other languages is a plus!
  • Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment
  • Tech savvy with the ability to quickly learn various systems and applications


As a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies.

We recommend completing the assessment in an environment free of distractions. Please use the following link to access and complete your assessment.

https://www.ondemandassessment.com/link/index/JB-EILDAEBJ6?u=1029275


Please note: Only qualified candidates will be contacted.

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Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Please let us know if you require accommodation at any stage of the recruitment process.

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