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Client Services Associate Jobs in London, ON (NOW HIRING)

CIBC US

Client Associate (IR licensed) Wood Gundy

London, ON · On-site

CA$48K - CA$56K/yr

To learn more about CIBC, please visit CIBC.com What you'll be doing As a Client Associate, you ... Financial Services and/or Brokerage industry experience and working knowledge of various quotation ...

CIBC

Client Associate (IR licensed) Wood Gundy

London, ON · On-site

CA$48K - CA$56K/yr

To learn more about CIBC, please visit CIBC.com What you'll be doing As a Client Associate, you ... Financial Services and/or Brokerage industry experience and working knowledge of various quotation ...

Sephora

Seasonal Associate

London, ON · On-site

CA$19.20 - CA$22.60/hr

As a Seasonal Associate , you'll be responsible for providing an outstanding client experience by ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Aritzia

Retail Associate - Masonville Place

London, ON · On-site

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in London, ON

Client Services Associate information

See London, ON salary details

$20.7K

$38.5K

$58.7K

How much do client services associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services associate in London, ON is $38,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,642.00 and $44,021.00 per year, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in London, ON?

The most popular types of Client Services jobs in London, ON are:

What cities near London, ON are hiring for Client Services Associate jobs?

Cities near London, ON with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,526 per year, or $18.5 per hour.

Print & Services Associate

Staples Canada ULC

Woodstock, ON

Part-time

Posted 11 days ago

Job description

Some of what you will do

  • Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
  • Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
  • Collaborate with store leaders to set and achieve sales and margin goals.
  • Perform in-store print production.
  • Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

  • Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
  • Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
  • Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter. 
  • Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
  • Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
  • Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

  • 3 months to 1 year of prior retail experience (preferred).
  • Strong customer service and communication skills.
  • Ability to work collaboratively in a team environment.

Some of what you will get

  • Associate Discount
  • Flexible Benefit Plans
  • Group RRSP Program
  • Learning and Development Programs
  • Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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