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Client Services Associate Jobs in Boston, MA (NOW HIRING)

HUB

Client Service Associate

Wilmington, MA · Hybrid

$15.75 - $21.75/hr

We currently have an opportunity for a Client Services Associate to join our Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule. * SPECIFIC RESPONSIBILITIES: * Works closely ...

HUB

Client Service Associate

Wilmington, MA · Hybrid

$15.75 - $21.75/hr

We currently have an opportunity for a Client Services Associate to join our Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule. * SPECIFIC RESPONSIBILITIES: * Works closely ...

HUB

Client Service Associate

Wilmington, MA · Hybrid

$15.75 - $21.75/hr

We currently have an opportunity for a Client Services Associate to join our Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule. * SPECIFIC RESPONSIBILITIES: * Works closely ...

Wilmington Trust

Wealth Client Associate

Boston, MA · On-site

$26.23 - $43.71/hr

Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client relationships ...

PNC

Client Experience Associate

Burlington, MA · On-site

$40K - $67K/yr

As a Full Time Client Experience Associate within PNC's retail branch banking organization you will ... process including, service to sales, teller interactions, and effective lobby engagement ...

M&T Bank

Wealth Client Associate

Boston, MA · On-site

$26.23 - $43.71/hr

Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client relationships ...

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

Our services include investment advisory, as well as integrated planning and coordination across ... With more than 20 office locations and over $185 billion in client assets under management ...

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Client Services Associate information

See Boston, MA salary details

$10

$24

$44

How much do client services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services associate in Boston, MA is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.16 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Boston, MA?

The most popular types of Client Services jobs in Boston, MA are:

What are popular job titles related to Client Services Associate jobs in Boston, MA?

For Client Services Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Boston, MA look for?

The top searched job categories for Client Services Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Client Services Associate jobs?

Cities near Boston, MA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $50,621 per year, or $24.3 per hour.

Client Service Associate

HUB International Limited

Wilmington, MA • On-site

$15.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

HUB International rating

8.0

Company rating: 8.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

Discover a Career That Empowers You - Join HUB International
At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.
In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.
We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.
Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.
We would love for you to explore what is possible at HUB International.
We currently have an opportunity for a Client Services Associate to join our Commercial Lines team in our Wilmington, MA office on a Hybrid work schedule.
  • SPECIFIC RESPONSIBILITIES:
  • Works closely with Account Managers and Client Executives/Producers on pre-renewal processes, capturing pre-renewal information, and assembling complete renewal submissions.
  • Completes pre-work for Critical Path and participates in strategy meetings for a high-level view of client accounts while developing skills needed for successful account management.
  • Collaborates with the Account Management Team on service strategies, aligning clients' business needs and ensuring insurance objectives are met with the highest service standards.
  • Updates and maintains agency management systems as per HUB service workflow procedures; performs policy checking for accuracy on all renewal, endorsement, audit, and cancellation transactions and inputs true policy and form details in the agency management system.
  • Creates summaries of insurance on existing client accounts and templates for new and renewal business by excerpt of quoted coverages, exclusions, and endorsement terms offered by carrier.
  • Obtains loss run data from carriers and assists with developing and maintaining loss analysis worksheets.
  • Client services may also include updating Acord applications and exposure schedules, preparing MA RMV forms needed for vehicle registration transactions, issuing evidence of property and certificates of liability from master templates, and monitoring emails for the account management team.
  • Maintains various internal resources, staying current on industry news, trends, and trade publications to identify growth opportunities and offer top-tier HUB agency services.
  • Conducts business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Other responsibilities as assigned by Manager/Team Leader.

QUALIFICATIONS
  • Related insurance support experience in commercial lines account management.
  • Producer's license or ability to obtain license within six months of hire.
  • Proficiency with Microsoft Office and automated agency management systems.
  • Excellent customer service and communication skills.
  • Ability to prioritize workload and execute tasks with focused attention to detail and a sense of urgency.
  • Ability to problem solve and communicate outcomes to stakeholders.
  • Excellent organizational, interpersonal, and communication skills with the ability to work in a team environment.

What We Offer You
At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.
We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.
Benefits you may enjoy as part of the HUB International team:
  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.
The expected salary range for this position is $20.44/hr to $30.77/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
Department Account Management & Service
Required Experience: Less than 1 year of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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