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Client Services Associate Jobs in Worcester, MA (NOW HIRING)

HB Travels

Client Services Associate (Remote)

Worcester, MA · Remote

$30K - $70K/yr

As a Client Services Associate, you will assist clients with inquiries, provide ongoing support, and help ensure a positive customer experience. This position supports customers within the travel and ...

New

3/25/2026

Client Services Coord

Acton, MA · On-site

$48K - $52K/yr

Qualifications: * 4-year college degree or Associate degree. * 1-2 years of experience in a ... Previous client service, sales, and/or administrative experience within a professional setting ...

Boston College

Student Services Associate

Newton, MA · On-site

$24.78 - $30.96/hr

Student Services Associate Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central ...

National DCP

Member Services Associate

Bellingham, MA · On-site

S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and ...

Morgan Stanley

Client Service Associate

Westborough, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Wellesley, MA · On-site

$31K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

Client Service Associate

Southborough, MA · On-site

$31K/yr

Client Service Associate Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for client services associate in Worcester, MA is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.95 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Worcester, MA?

The most popular types of Client Services jobs in Worcester, MA are:

What are popular job titles related to Client Services Associate jobs in Worcester, MA?

For Client Services Associate jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Worcester, MA look for?

The top searched job categories for Client Services Associate jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Client Services Associate jobs?

Cities near Worcester, MA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,496 per year, or $22.4 per hour.

Client Services Associate (Remote)

Worcester, MA • Remote

HB Travels
1 - 10 employees
Learn more about HB Travelsexternal

Full-time

Posted 3 days ago

New

Job description

We are seeking a professional and customer-focused Client Services Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building relationships, and providing exceptional service.

As a Client Services Associate, you will assist clients with inquiries, provide ongoing support, and help ensure a positive customer experience. This position supports customers within the travel and hospitality sector and offers the opportunity to work in a dynamic, service-focused environment.

Responsibilities

  • Provide professional support via phone, email, and online communication platforms
  • Respond to client inquiries and service requests in a timely manner
  • Assist clients with questions related to services and travel-related support
  • Maintain accurate client records and documentation
  • Communicate clearly and professionally with clients and team members
  • Follow established procedures and customer service standards
  • Help resolve client concerns and provide appropriate solutions
  • Contribute to a positive client experience from start to finish

Qualifications

  • Strong communication and interpersonal skills
  • Customer service or client-facing experience preferred
  • Ability to work independently in a remote environment
  • Strong organizational and multitasking abilities
  • Comfortable using computers and online communication tools
  • Positive attitude and strong attention to detail
  • Hospitality, administrative, retail, or travel-related experience is a plus but not required

What We Offer

  • Fully remote opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive and collaborative team environment
  • Professional development opportunities
  • Opportunity to work within the travel and hospitality industry

Apply Today

If you enjoy helping clients, delivering exceptional service, and working remotely, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.

Apply