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Client Services Assistant Jobs in Rochester Hills, MI

GRT Financial

Legal Assistant Manager

Southfield, MI · Remote

$70K/yr

You will be responsible for overseeing multiple teams of Legal Assistants through a team of Supervisors, ensuring that performance, quality, compliance, and client service standards are consistently ...

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Client Services Assistant information

See Rochester Hills, MI salary details

$10

$18

$25

How much do client services assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client services assistant in Rochester Hills, MI is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Rochester Hills, MI? The most popular types of Client Services jobs in Rochester Hills, MI are:
What job categories do people searching Client Services Assistant jobs in Rochester Hills, MI look for? The top searched job categories for Client Services Assistant jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Client Services Assistant jobs? Cities near Rochester Hills, MI with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,338 per year, or $18.4 per hour.

Tax Delivery Manager, Global Employer Services - Individual Client Services

Deloitte

Detroit, MI

Other

Re-posted 28 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

  • Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
  • Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
  • Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
  • Lead and collaborate with delivery teams to deliver excellent client service to our clients.
  • Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

  • Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
  • 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
  • Ability to travel up to 5% for occasional in-person meetings or training
  • Limited immigration sponsorship may be available
  • One of the following active accreditations obtained:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent

Preferred

  • Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
  • Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
  • Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
  • Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
  • Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.


Qualifications:

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

  • Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
  • Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
  • Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
  • Lead and collaborate with delivery teams to deliver excellent client service to our clients.
  • Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

  • Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
  • 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
  • Ability to travel up to 5% for occasional in-person meetings or training
  • Limited immigration sponsorship may be available
  • One of the following active accreditations obtained:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed Attorney
      • Enrolled Agent

Preferred

  • Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
  • Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
  • Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
  • Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
  • Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.


Education:Bachelor's DegreeEmployment Type:

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