ZipRecruiter

Log In

1

Client Services Assistant Jobs in Genoa, IL (NOW HIRING)

Club Colors

Client Services Coordinator

Hoffman Estates, IL · On-site

$18.75 - $25.25/hr

Position Summary We are seeking a highly organized and customer-focused Client Services Coordinator ... execution. * Assist with administrative and operational tasks that support team success.

SSJ Bonds LLC

Client Services Representative

Batavia, IL · On-site

$17/hr

About the job Client Services Representative Experience level: Entry level Experience required: 1 ... Assist customers with account questions or processes Process incoming orders daily Create return ...

Merit Financial Advisors

Client Service Associate

Rockford, IL · On-site

$14.50 - $20/hr

By offering an array of services, clients can receive tailored solutions that promote growth and ... Develop and maintain solid relationships with clients. * Assist with scheduling client appointments ...

Wesley Willows

Well-Being Associate

Rockford, IL · On-site

$18 - $21/hr

Observe, assess, document, and contribute to resident care and service plans using EMR systems ... Current and active CNA or related healthcare certification/licensure in the State of Illinois ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Genoa, IL

Client Services Assistant information

See Genoa, IL salary details

$11

$19

$27

How much do client services assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for client services assistant in Genoa, IL is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.02 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are popular job titles related to Client Services Assistant jobs in Genoa, IL?

For Client Services Assistant jobs in Genoa, IL, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Genoa, IL look for?

The top searched job categories for Client Services Assistant jobs in Genoa, IL are:

What cities near Genoa, IL are hiring for Client Services Assistant jobs?

Cities near Genoa, IL with the most Client Services Assistant job openings:

Client Services Assistant jobs near you

Client Services Coordinator

Club Colors

Hoffman Estates, IL • On-site

$22 - $24/hr

Full-time

Re-posted 5 days ago

Job description

Who We Are: 

Club Colors is a premium branding solutions company committed to empowering brands in the corporate and collegiate markets. Our team drives exceptional service and innovation, helping clients make a lasting impact through branded merchandise, apparel, print, and marketing solutions. We pride ourselves on delivering high-quality results, exceptional service, and a collaborative team environment.

Position Summary

We are seeking a highly organized and customer-focused Client Services Coordinator to support our sales teams while ensuring projects move seamlessly from proposal to delivery. This hybrid role combines client support, product sourcing, quoting, order processing, vendor management, and project coordination.

The ideal candidate thrives in a fast-paced environment, enjoys quality control and has a passion for keeping projects on track while delivering exceptional customer experiences.

What You'll Do

Client & Sales Support

  • Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments.
  • Source and recommend promotional products, apparel, print materials, and branded merchandise solutions.
  • Prepare quotes, proposals, and product recommendations based on client needs and objectives.
  • Manage inbound customer inquiries and provide timely, professional support.
  • Maintain consistent communication with sales and internal stakeholders throughout the project lifecycle.
  • Support prospecting and outreach efforts with existing and prospective accounts.

 

Project & Order Management

  • Process orders accurately and efficiently within company systems.
  • Coordinate with suppliers and vendors regarding pricing, production timelines, inventory availability, and shipping schedules.
  • Monitor project milestones and proactively identify potential delays or issues.
  • Collaborate with warehouse, production, purchasing, and sales teams to ensure timely order fulfillment.
  • Track project status and provide regular updates to clients and internal stakeholders.
  • Manage multiple projects simultaneously while maintaining attention to detail and accuracy.

 

Team Collaboration & Continuous Improvement

  • Serve as a liaison between sales, operations, vendors, and clients to ensure alignment and successful project execution.
  • Assist with administrative and operational tasks that support team success.
  • Contribute ideas and recommendations to improve processes, efficiency, and customer experience.
  • Maintain a high level of responsiveness through email, phone, and messaging platforms.

 

Qualifications

  • 1–3 years of experience in customer service, sales support, account coordination, project coordination, or a related field.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
  • Strong attention to detail and commitment to accuracy.
  • Self-motivated, resourceful, and able to work independently and collaboratively.
  • Experience in the promotional products, branding, marketing, or apparel industry preferred.
  • Project management experience is a plus.

 

Work Environment

  • Full-time, in-office position located at Club Colors headquarters.
  • Collaborative, team-oriented environment with frequent cross-functional interaction.
  • Fast-paced setting requiring strong prioritization and adaptability.

 

Club Colors Perks (In addition to uncapped commission):

  • Epic Company Events – Holiday Party, March Madness, Oktoberfest & State of the Union
  • 25% Discount at our On-Site Gym
  • Incredible Headquarters with regular events like karaoke, trivia nights & pop-up shops
  • Professional Headshots for your LinkedIn glow-up
  • $100 Credit to the Club Colors Store for branded gear
  • President's Club Trip for top performers

#LI-BB1

Hourly Pay Range:
$22—$24 USD

Apply