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Client Services Assistant Jobs in Kentucky (NOW HIRING)

ProCare Pharmacy Benefit Manager, Inc.

$65 - $90/hr

Responsibilities * Assist in managing day-to-day operations of the Client Services team. * Lead, motivate, and support a client services team while supporting a positive work environment

Cetera

Client Services Lead

Lexington, KY · On-site

$24 - $26/hr

Cetera is seeking a Client Services Lead. This person supports Financial Professionals (Registered ... The successful candidate is a fully registered sales assistant holding a Life, Accident & Health ...

New

Cetera

Client Services Lead

Lexington, KY · On-site

$24 - $26/hr

Cetera is seeking a Client Services Lead. This person supports Financial Professionals (Registered ... The successful candidate is a fully registered sales assistant holding a Life, Accident & Health ...

New

Cox Insurance Associates, Inc.

$90 - $115/hr

Director of Client Services Full Time Falcon Heights, MN, US 3 days ago Requisition ID: 1010 Salary ... We handle insurance-related matters by developing a comprehensive plan to assist with lifestyle ...

IQVIA LLC

$103 - $286/hr

Collaborate with SVP and Client Services Team in identifying opportunities to provide additional services that will assist client in attaining desired outcomes. Attend and ensure success and a ...

Cotiviti

$67 - $111/hr

Overview The Client Services Manager services as the point of contact for clients and is focused on ... Responsibilities * Assist clients in succeeding with Cotiviti through understanding clients' needs ...

Miningamigos

$95 - $155/hr

Support effective engagement of SMEs and Delivery leaders to broaden service impact. * Assist in expanding client relationships across functional areas and organizational levels; gather and ...

Senior Market Sales, Inc.

$120 - $180/hr

Serve as technical expert, assist department members to resolve complex issues; * Handle collection ... Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will ...

Talanto

$57 - $142/hr

Client Services Director, Medical & Scientific Communications 5,100 - 12,750 $ Job Title: Client ... Develop and assist with preparation of client pitches, presentations, and metrics. Manage faculty ...

New

Radial

Client Services Representative

Walton, KY · On-site

$52K - $89K/yr

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients ... We will work to assist disabled job seekers whose disability prevents them from being able to apply ...

Cresset Capital

$100 - $130/hr

Manage client billing (assign attributes, start/end dates, raising cash)* Assist with client ... As a service business, our people are our assets. Engaging our clients and employees is our highest ...

Bertelsmann-Jobs

Client Services Representative

Louisville, KY · On-site

$14.75 - $20/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements ... Classify delivery exceptions and follow defined resolution processes * Assist with appointment ...

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All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Kentucky

Client Services Assistant information

See Kentucky salary details

$10

$17

$24

How much do client services assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services assistant in Kentucky is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.86 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Kentucky?

The most popular types of Client Services jobs in Kentucky are:

What are popular job titles related to Client Services Assistant jobs in Kentucky?

For Client Services Assistant jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Kentucky look for?

The top searched job categories for Client Services Assistant jobs in Kentucky are:

What cities in Kentucky are hiring for Client Services Assistant jobs?

Cities in Kentucky with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,175 per year, or $17.4 per hour.

Client Services Supervisor

ProCare Pharmacy Benefit Manager, Inc.

On-site

$65 - $90/hr

Other

Posted 4 days ago

Key responsibilities

  • Assist in managing day-to-day operations of the Client Services team.

  • Lead, motivate, support, and coach the client services team to meet departmental goals and ensure exceptional customer service.

  • Identify, research, resolve, and follow up on all reported client issues to support Account Managers.

Job description

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The candidate should have prior supervisory experience, as they are responsible for supporting a team of employees and will be the first line leadership contact. This person will demonstrate a high level of customer service through responsiveness and professionalism. The Client Services Supervisor must be excellent communicators, capable of leading a team to ensure an exceptional client experience, collaboration with other central departments and stakeholders, assure all client needs are being met, to maintain client retention, renewal, and overall plan satisfaction.

Responsibilities
  • Assist in managing day-to-day operations of the Client Services team.
  • Lead, motivate, and support a client services team while supporting a positive work environment
  • Responsible for the overall performance and productivity of the team through management and measurement to hold team accountable for service issues and removing roadblocks and assure progress is consistent.
  • Coach and support team members to help them meet departmental goals and exceptional customer service.
  • Assist Manager in the recruitment and training of team, selecting the right candidate, proper training, and providing ongoing support.
  • Ensuring that the department meets all company procedures and policies.
  • Oversee projects of varying complexity through completion.
  • Identify, research, resolve, and follow up on all reported client issues as needed to support Account Managers.
  • Actively engage and participate in client meetings and conference calls and maintain all documentation and follow up.
  • Maintain ProCare Rx systems to assure documentation updated and accurate.
  • Work with the Implementation team to provide smooth transition to ongoing Client Services following Go Live.
  • Understand and support all internal workflows.
  • Step in as necessary to serve as primary contact for clients if staffing levels are down.
  • Cross collaboration with other teams to improve processes and systems
  • Establish and maintain professional relationship with clients, internal business lines, and external vendors.
Qualifications and Requirements
  • Bachelor’s degree or equivalent combination of education and experience.
  • Experience with employee management/managing teams.
  • Proficient in Microsoft Office and other exposure to industry-related applications and software.
  • Exceptional organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • Effective presentation skills for face-to-face meetings as well as webinars and video conferencing.
  • Ability to analyze, interpret, and develop solutions effectively.
  • Ability to work both independently, as well as cohesively within a team setting, with limited supervision in a fast-paced environment with timely turnarounds
  • Experience in health care or related field.
  • Knowledge of PBM industry preferred.
  • Must be willing to travel on occasion.
Physical Demands

Requires sitting, standing, and occasional light lifting.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.

ProCare Rx is an Equal Opportunity Employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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