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Client Service Jobs in Indiana (NOW HIRING)

Raymondjames

Client Service Associate

Carmel, IN · On-site

$14.50 - $20/hr

Summary Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service ...

Gallagher

Client Service Associate

Evansville, IN · On-site

$13.75 - $19/hr

As a Client Service Associate, you'll play a key role in supporting the Personal Lines department by assisting with quotes, policy changes, carrier research, and documentation. You'll also help ...

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See Indiana salary details

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$17

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How much do client service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for client service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does client service do?

Client service professionals are responsible for assisting clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer relationship management (CRM) tools to maintain positive interactions and support business retention.

What is a client service job?

A client service job involves assisting and supporting clients by addressing their needs, resolving issues, and providing information about products or services. These roles often require strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM systems.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What jobs pay 4000 a week without a degree?

In client service roles, high-paying positions such as sales managers, account executives, or freelance consultants can earn around $4,000 weekly, especially with experience and strong client relationships. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but do not always require a formal degree.
What are the most commonly searched types of Client Service jobs in Indiana? The most popular types of Client Service jobs in Indiana are:
What cities in Indiana are hiring for Client Service jobs? Cities in Indiana with the most Client Service job openings:
Client Service jobs near you
Client Service Analyst

Client Service Analyst

Clinical Architecture

Indianapolis, IN • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Who We Are

Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.

About the Position

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations.

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

  • Collaborate with the Client Success Manager to ensure client satisfaction.
  • Become a product expert with the support of our internal teams.
  • Educate clients on product features and enhancements using virtual technology.
  • Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders.
  • Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment.
  • Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations.
  • Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance.
  • Translate client needs into actionable items.
  • Efficiently and accurately respond to inquiries, both written and verbal.
  • Collaborate with internal teams to troubleshoot issues and test software enhancements.

Qualifications

  • Bachelor's degree preferred, high school diploma or equivalent required.
  • Minimum 4+ years experience in SaaS, software support, or client success required.
  • Previous software, data analysis, analytics, and / or informatics experience is required.
  • Healthcare / Healthcare Terminology knowledge or experience is advantageous.
  • Strong communication skills, both written and verbal.
  • Commitment to continuous learning.

Why Clinical Architecture?
We offer:

  • Opportunities for learning, development, and growth.
  • Experiences that connect you with colleagues.
  • A laid-back work environment with thoughtful amenities.
  • Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
  • Sabbatical opportunities for tenured team members.
  • Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
  • Maternity and Parental leave benefits.
  • Employer paid Short-term Disability & Long-term Disability.
  • Health and Wellness incentives.
  • 401k Matching.
  • Better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.