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Client Service Jobs in Indiana (NOW HIRING)

defi AUTO LLC

Client Service Executive

Indianapolis, IN · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services ...

Search Solution Group

Be Seen First

Client Service Representative

Indianapolis, IN · On-site

$16 - $17/hr

Client Services Representative Search Solution Group is seeking a Contract Client Services Representative on behalf of our client, a growing financial services organization. This contract-to-hire ...

New

Old National Bank

Client Service Specialist

Evansville, IN · On-site

$18.25 - $29.75/hr

Client Service Specialist Job Locations US-IL-Chicago | US-MI-Ann Arbor | US-IN-Evansville | US-MN-Minneapolis Category/Function Trust/Wealth Management Position Type Regular Full-Time Requisition ID ...

Gallagher

Client Service Associate

Evansville, IN

$13.75 - $19/hr

Overview The Client Service Associate I is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the Branch's overall workflow ...

Healthmarkets

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Client Service Specialist

Goshen, IN · On-site

$19.25 - $26/hr

The Client Service Specialist plays a vital role in delivering a responsive and empathetic experience for clients following policy enrollment. This hybrid, primarily remote position focuses on ...

Cerity Partners

Client Service Associate

Indianapolis, IN · On-site

$70K - $75K/yr

The Client Service Associate role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests. Responsibilities include assisting with account ...

Ceritypartners

Client Service Associate

Indianapolis, IN · On-site

$70K - $75K/yr

The Client Service Associate role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests. Responsibilities include assisting with account ...

Cerity Partners

Client Service Associate

Indianapolis, IN · On-site

$70K - $75K/yr

The Client Service Associate role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests. Responsibilities include assisting with account ...

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Client Service information

See Indiana salary details

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How much do client service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for client service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does client service do?

Client service professionals are responsible for assisting clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer relationship management (CRM) tools to maintain positive interactions and support business retention.

What is a client service job?

A client service job involves assisting and supporting clients by addressing their needs, resolving issues, and providing information about products or services. These roles often require strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM systems.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What jobs pay 4000 a week without a degree?

In client service roles, high-paying positions such as sales managers, account executives, or freelance consultants can earn around $4,000 weekly, especially with experience and strong client relationships. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but do not always require a formal degree.
What are the most commonly searched types of Client Service jobs in Indiana? The most popular types of Client Service jobs in Indiana are:
What cities in Indiana are hiring for Client Service jobs? Cities in Indiana with the most Client Service job openings:
Client Service jobs near you

Client Service Executive

defi AUTO LLC

Indianapolis, IN • On-site

$82K - $117K/yr

Full-time

Re-posted 3 days ago

Job description

About defi SOLUTIONS:

It’s an exciting time to join defi!


defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.


Learn more at defisolutions.com and follow us on LinkedIn.



Position Purpose:

As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services industry. You are responsible for delivering exceptional service and driving client satisfaction while ensuring operational excellence across all engagements.

In this role, you partner cross-functionally with finance, IT, HR, product, and sales to coordinate the delivery, enhancement, and continuous improvement of services. You play a critical role in aligning client needs with business capabilities, proactively identifying opportunities to optimize existing solutions and contribute to the development of new offerings.


Success in this position requires strong relationship management, strategic thinking, and the ability to navigate complex organizational structures. You are expected to consistently exceed expectations, delivering value not only to clients but also to internal stakeholders and the broader enterprise.



Essential Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Serve as a primary point of contact for clients, building strong, trusted relationships
  • Coordinate cross-functional teams to deliver and enhance client services
  • Drive continuous improvement of operational processes and service offerings
  • Identify opportunities for service expansion or innovation
  • Ensure alignment between client expectations and enterprise capabilities
  • Deliver high-quality outcomes in a fast-paced, client-centric environment
  • Serve as the primary liaison between clients and the organization, effectively representing the client’s voice internally and the company’s perspective externally.
  • Manage multiple client accounts with a proactive, responsive, and highly available approach, ensuring alignment with both client expectations and organizational objectives.
  • Lead and navigate critical, high-impact conversations with both internal stakeholders and clients, addressing challenges with transparency and solutions-oriented thinking.
  • Deliver exceptional client experiences by consistently exceeding 100% of client and internal Service Level Agreements (SLAs).
  • Drive achievement of client-defined and internal service metrics across multiple product lines through effective budget management, forecasting, capacity planning, and workforce optimization.
  • Collaborate with clients and operational teams to identify automation opportunities and support the design and deployment of solutions.
  • Foster and promote a high-performance culture that drives strong employee engagement, collaboration, and team success.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



Required Qualifications/ Skills:

  • Bachelor’s degree required. Relevant equivalent work experience may be substituted for degree requirement.
  • Minimum 3 years’ experience in auto finance or related industry
  • Minimum 5 years’ experience directly servicing clients with a history of strong communication and effective client relationships at all levels within the client organization


Preferred Qualifications/ Skills:

  • Client support experience within an auto financial institution.


Travel required:

  • Less than 25%



Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.