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Client Service Worker Jobs (NOW HIRING)

SPS-North America

Client Service Supervisor

Herndon, VA

$23.50 - $26/hr

The Client Service Supervisor (CSS) provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and oversee ...

SPS-North America

Client Service Supervisor

Lone Tree, CO · On-site

$24 - $26/hr

The Client Service Supervisor (CSS) provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and oversee ...

Freese Nichols

Client Service Leader

Atlanta, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Demonstrated, strong experience working with municipalities/local government entities * Seller-doer ...

SPS-North America

Client Service Supervisor

Herndon, VA · On-site

$23.50 - $26/hr

The Client Service Supervisor (CSS) provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and oversee ...

Freese and Nichols

Client Service Leader

Atlanta, GA · On-site

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Demonstrated, strong experience working with municipalities/local government entities * Seller-doer ...

Freese Nichols

Client Service Leader

Duluth, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Demonstrated, strong experience working with municipalities/local government entities * Seller-doer ...

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How much do client service worker jobs pay per hour?

As of May 31, 2026, the average hourly pay for client service worker in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Worker, and why are they important?

To thrive as a Client Service Worker, you need strong interpersonal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and sometimes industry-specific certifications is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These qualities ensure effective client support, build client trust, and help resolve issues efficiently, which are vital for client satisfaction and organizational success.

What are some common challenges Client Service Workers face when managing client expectations?

Client Service Workers often encounter challenges such as balancing multiple client requests, addressing concerns in a timely manner, and managing situations where client expectations may exceed what can realistically be delivered. Effective communication and setting clear boundaries are key to overcoming these challenges. Collaborating closely with team members and utilizing organizational resources can help ensure clients feel valued while maintaining service quality and efficiency.

What are client service workers?

Client service workers are professionals who assist customers or clients by addressing their needs, answering questions, and resolving issues related to a company's products or services. They often work in customer service departments, call centers, or front desks, serving as the main point of contact between the organization and its clients. Their responsibilities can include handling inquiries, processing transactions, providing information, and ensuring client satisfaction. Good communication and problem-solving skills are essential for this role. Client service workers help build positive relationships and contribute to the overall success of a business.

What jobs pay $3,000 a day?

Client Service Workers typically do not earn $3,000 a day; such high daily earnings are more common in specialized roles like high-level consultants, investment bankers, or certain executive positions. These roles often require extensive experience, advanced skills, and sometimes certifications, and they may involve high-pressure environments or significant client interaction.

What is the difference between Client Service Worker vs Customer Service Representative?

AspectClient Service WorkerCustomer Service Representative
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; training varies
Work EnvironmentHealthcare, social services, community agenciesRetail, call centers, corporate offices
Industry UsageSocial services, healthcare, nonprofitRetail, telecommunications, banking
Primary FocusSupporting clients with social or health needsAssisting customers with products or services

While both roles involve assisting clients or customers, Client Service Workers typically focus on supporting individuals in social or healthcare settings, requiring knowledge of social services. Customer Service Representatives mainly handle product or service inquiries in retail or corporate environments. The roles differ mainly in industry focus and work environment, but both aim to ensure client or customer satisfaction.

What cities are hiring for Client Service Worker jobs? Cities with the most Client Service Worker job openings:
What states have the most Client Service Worker jobs? States with the most job openings for Client Service Worker jobs include:
What job categories do people searching Client Service Worker jobs look for? The top searched job categories for Client Service Worker jobs are:
Client Service Worker jobs near you
Infographic showing various Client Service Worker job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,174 per year, or $21.2 per hour.
Client Service Representative

Client Service Representative

CSC (Corporation Service Company)

Wilmington, DE • Hybrid

$15.50 - $21/hr

Full-time

PTO

Posted 21 days ago

Job description

Title: Client Service Representative

Wilmington, Delaware

Working Hours: Monday to Friday, 8am-5pm EST

Hybrid Work Model

Are you passionate about delivering excellent customer service? 

We are too! 

We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. In this role, you will act as the primary point of contact for clients who require assistance with CSC's internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client's domain portfolios and digital assets are secure. 

If you've worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment.  Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. 

We're a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business. What does that mean? Learn more about DBS by visiting cscdbs.com. While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC's competitive benefits and incentives.

 Some of the tasks you will be responsible for:

  • Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
  • Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
  • Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction. 
  • Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
  • Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
  • Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed. 
  • Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results. 

What technical skills, experience, and qualifications do you need?

  • Experience working in a customer-centric environment, industry and/or role
  • Effective written and verbal communication skills
  • Ability to think critically and be solution oriented
  • Strong Microsoft Office skills including MS Excel, Word, and Outlook
  • Ability to learn, adapt to, and discuss new technology
  • Tenacity and agility to balance varying priorities and inquiries from internal and external customers
  • Ability to work independently, as well as on a team
  • Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
  • Previous experience of producing quality results with high attention to detail
  • Ability to be direct, open, and honest when communicating with clients and co-workers
  • Bilingual skills are a plus

What You Can Expect from Us

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services: 

  • Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
  • An on-team mentor to provide additional day-to-day support during your onboarding
  • Collaborative team environment
  • Supportive leaders committed to your professional development and growth 
  • Complimentary access to Open Sesame, monthly job-related recurrent training, and more
  • Flexibility for our employees by offering a hybrid work schedule
  • A clear vision, mission and values centered around our promise to provide world-class service to our clients

#LI-SL1

#LI-Hybrid

#CSC

#CSCCareers

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Apply