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Client Service Representative Jobs in California

VCA Animal Hospitals

Client Service Representative

Escondido, CA · On-site

$16.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top ...

East Bay SPCA

Client Service Representative

Oakland, CA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Representative Theodore B. Travers Family Veterinary Clinic - Oakland, CA 94621 Overview Salary Range $23.00 - $25.00 Hourly Position Type Full Time Category Customer Service ...

Venbrook

Client Service Representative

Irvine, CA · On-site

$33.65/hr

  • Medical

Client Services Representative (CSR) - Employee Benefits Department: Employee Benefits Reports To: VP, Employee Benefits Location: Irvine, CA - Hybrid Classification: Non-Exempt Company Overview:

VCA Animal Hospitals

Client Service Representative

Carpinteria, CA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Client Service Representatives provide high-quality and exceptional customer service at all times. As the face of VCA, the Client Service Representative sets the tone for the practice as we build ...

Venbrook

Client Service Representative

Irvine, CA · Hybrid

$33.65/hr

  • Medical

Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits REPORTS TO: VP, Employee Benefits LOCATION: Irvine, CA - Hybrid CLASSIFICATION: Non-Exempt COMPANY OVERVIEW:

Venbrook

Client Service Representative

Woodland Hills, CA · On-site

$33.65/hr

  • Medical

Client Services Representative (CSR) - Employee Benefits Department: Employee Benefits Reports To: VP, Employee Benefits Location: Irvine, CA - Hybrid Classification: Non-Exempt Company Overview:

AV Taxi Rides

Client Service Representative

Los Angeles, CA · On-site

$18 - $27/hr

  • Medical

  • Dental

  • Vision

  • PTO

Job Overview AV Taxi Rides is seeking a professional and customer-focused Client Service Representative to join our Los Angeles team. This position plays a key role in assisting customers with ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in California

Client Service Representative information

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How much do client service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs

What are the most commonly searched types of Client Service Representative jobs in California?

The most popular types of Client Service Representative jobs in California are:

What cities in California are hiring for Client Service Representative jobs?

Cities in California with the most Client Service Representative job openings:

Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Client Service Representative

Lone Hill Veterinary Center

San Dimas, CA • On-site

$16 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description

Client Service Representative 

Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations.  A CSR is the client’s first and last impression of Lone Hill Veterinary Center and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued grow within the profession and become the bridge between pet owners and patient care. 

Essential Functions and Responsibilities: 

  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone 
  • Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment 
  • Respond with compassion and empathy in stressful and emotional situations 
  • Maintain a clean, stocked and orderly lobby and front office area 
  • Educate clients on wellness plans, food and products sold in waiting room 
  • Perform opening and closing procedures, end of day reports and deposits  
  • Data Entry: records, client questionnaires, referral information, ect  
  • Distribute mail  
  • Ensure that referral letters and lab results go to the corresponding veterinarians  
  • Admit patients: ensuring that the patient is weighed and all information is current.   
  • Opportunities to learn Veterinary Assistant skills if desired 

Skills and Qualifications: 

  • 1 years’ experience in veterinary practice (or human medical practice) preferred 
  • Minimum 2years’ customer service experience required (retail, food and beverage, etc.) 
  • Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter) 
  • Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal 
  • There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.   
  • Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit  
  • Excellent communication skills with clients and team members 
  • Proficient time management, ability to problem solve, learn, and handle multiple tasks 
  • Enthusiastic team player with a patient, and positive professional attitude. 
  • Must be able to work seated for a majority of day 

Benefits and Perks: 

  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  •  Kaiserinsurance plan
  • Flexible Spending Account,  Health Savings Account or Health Reimbursement Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand

Salary: $17-21/hour DOE 

Lone Hill Veterinary Center is committed to educating our clients on keeping their pet happy and healthy. We stay on top of latest advances in technology to provide the highest quality of medicine. We are proud to serve the San Dimas and surround areas. If this sounds like a team you would like to join, check us out! 

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

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