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Client Service Representative Jobs in California

VetnCare

Client Service Representative

San Francisco, CA · On-site

$21 - $22.50/hr

Client Service Representative (CSR) Presidio Way Pet Hospital | San Francisco, CA Full-time | Primary Care Salary range: $21-$22.50 Love animals? Love helping people and being the friendly face of a ...

VetnCare

Client Service Representative

San Francisco, CA · On-site

$21 - $22.50/hr

Client Service Representative (CSR) Presidio Way Pet Hospital | San Francisco, CA Full-time | Primary Care Salary range: $21-$22.50 Love animals? Love helping people and being the friendly face of a ...

GoodVets

Client Service Representative

Santa Clara, CA · On-site

$19 - $25/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Santa Clara, CA

$18.75 - $25.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

San Jose, CA

$18.75 - $25.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

San Jose, CA · On-site

$19 - $23.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in California

Client Service Representative information

See California salary details

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How much do client service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs

What are the most commonly searched types of Client Service Representative jobs in California?

The most popular types of Client Service Representative jobs in California are:

What cities in California are hiring for Client Service Representative jobs?

Cities in California with the most Client Service Representative job openings:

Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Client Service Representative

Crystal Springs Pet Hospital

San Mateo, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Description
Position at Crystal Springs Pet Hospital
Client Service Representative (CSR)
San Mateo, CA
Crystal Springs Pet Hospital
$25-$30/hour (based on experience)
About Us
Crystal Springs Pet Hospital is a full-service small animal practice in San Mateo, CA, providing high-quality medical, surgical, dental, and preventive care. We're a collaborative, client-centered team committed to compassionate care, low-stress handling, and creating a positive experience for pets and their people.
What You'll Do
  • Be the first and last impression-greet clients with warmth and professionalism
  • Manage phone, online, and in-person communication
  • Schedule appointments and keep the daily flow running smoothly
  • Coordinate communication between clients, DVMs, and technical staff
  • Maintain accurate records and communicate with outside clinics/labs
  • Review invoices, process payments, and support prescription fulfillment
  • Keep client-facing areas clean, organized, and welcoming
  • Educate clients on services, products, and pharmacy options

About the Team & Hospital
  • Collaborative, team-oriented environment with a focus on communication and support
  • Dedicated to high-quality medicine and exceptional client service
  • Committed to efficiency, teamwork, and a positive culture
  • Focus on patient comfort and low-stress handling

What We Offer
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off + paid holidays
  • CE allowance & growth opportunities
  • Employee pet discounts
  • Flexible scheduling
  • Full-time hours (30-40/week)

Apply