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Client Service Representative Jobs in Irvine, CA

Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits REPORTS TO: VP, Employee Benefits LOCATION: Irvine, CA - Hybrid CLASSIFICATION: Non-Exempt COMPANY OVERVIEW:

Client Service Representative

Brea, CA

$16.50 - $22.50/hr

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

Adeedo is looking for a dedicated Customer Service Representative to join our team. We're committed ... Quickly identify client needs, provide solutions, and resolve concerns professionally. * Accurately ...

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Client Service Representative information

See Irvine, CA salary details

$10

$20

$28

How much do client service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client service representative in Irvine, CA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.45 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

How much do you get paid as a client service representative?

The average salary for a client service representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced representatives or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the 5 skills of a client service representative?

A client service representative needs strong communication skills to effectively interact with clients, problem-solving abilities to address issues promptly, active listening to understand customer needs, patience to handle difficult situations, and organizational skills to manage multiple accounts and tasks efficiently. Proficiency in customer service tools and a professional attitude are also important for success in this role.
More about Client Service Representative jobs

What cities near Irvine, CA are hiring for Client Service Representative jobs?

Cities near Irvine, CA with the most Client Service Representative job openings:

Infographic showing various Client Service Representative job openings in Irvine, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,967 per year, or $20.2 per hour.

Client Service Representative

Alton Main Animal Hospital

Santa Ana, CA • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Description
Client Service Representative
Alton Main Animal Hospital Santa Ana, CA
Pay Range: $17.00-$21.00/hour
Alton Main Animal Hospital is looking for a friendly, compassionate, and dependable Client Service Representative (CSR) to join our team!
Our CSRs are an important part of the client experience and serve as the connection between pet owners and our veterinary team. If you enjoy helping people, love animals, and thrive in a busy, team-oriented environment, we'd love to meet you!
What You'll Do
  • Provide exceptional customer service in person and over the phone
  • Schedule and confirm appointments and assist with patient check-in/check-out
  • Maintain accurate client and patient records
  • Prepare estimates, invoices, and process payment
  • Answer phones and assist with client questions and concerns
  • Communicate with empathy and professionalism, especially during stressful situations
  • Maintain a clean and organized reception area
  • Assist with patient admissions, including obtaining weights and updating information
  • Process referrals, lab results, mail, and other documentation
  • Assist with opening/closing procedures and other front-desk duties
  • Help identify urgent concerns and communicate them appropriately to the veterinary team
  • Participate in ongoing learning and opportunities to develop veterinary assistant skills

What We're Looking For
  • 2+ years of customer service experience preferred
  • Veterinary or medical experience is a plus, but not required
  • Excellent communication and customer service skills
  • Strong organization, time management, and attention to detail
  • Basic computer and math skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Positive, professional, and compassionate team player
  • Ability to learn veterinary terminology and hospital procedures

Benefits & Perks
  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account, Health Savings Account or Health Reimbursement Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand

Benefits eligibility and availability may vary based on employment status and applicable plan terms.
About Us
Alton Main Animal Hospital is a full-service veterinary hospital serving pets and their families in Santa Ana. We are committed to providing excellent veterinary care while creating a welcoming and compassionate experience for our clients and patients. We are a proud United Veterinary Care Partner hospital, and UVC supports each hospital's unique culture while providing resources that help our teams build sustainable and fulfilling careers in veterinary medicine. The anticipated pay range for this position is $17.00-$21.00 per hour. Actual compensation will be based on factors including qualifications, experience, skills, and other job-related considerations, consistent with applicable law.
Alton Main Animal Hospital is an equal opportunity employer committed to a workplace free from unlawful discrimination and harassment.