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Client Service Representative Jobs in Temecula, CA

Malone

Customer Service Representative

Carlsbad, CA · On-site

$17/hr

Troubleshoot client issues and provide solutions * Collaborate with the customer support team ... We are seeking a customer service representative. Great foot in the door opportunity. Customer ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

LHH US

Customer Service Representative

Carlsbad, CA · On-site

$22/hr

Carlsbad, CA Pay: $22.00 per hour LHH Recruitment Solutions is seeking a dependable and customer-focused Customer Service Representative to join our client's team in Carlsbad! In this role, you will ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in Temecula, CA

Client Service Representative information

See Temecula, CA salary details

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How much do client service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client service representative in Temecula, CA is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
What cities near Temecula, CA are hiring for Client Service Representative jobs? Cities near Temecula, CA with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Temecula, CA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,844 per year, or $18.7 per hour.

Client Service Representative

VCA Animal Hospitals

Carlsbad, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 657 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

Why we love VCA CVS Carlsbad:
  • Small hospital feel with big company support
  • Competitive compensation ($22-$24, hourly)
  • Generous employee pet discounts
  • Flexible Schedules
  • Great coastal community location close to the beach, food options, fitness centers and shopping
  • Monthly hospital-wide activities & games, raffles, with awesome prizes
  • Access to "Perkspot"- receive coupons and discounts for anything you can imagine
  • We value your voice and regularly implement suggested changes from our suggestion box
  • Join various hospital committees or VCA Diversity Resource Groups to further enrich your experience and involvement in the hospital & company
  • In-hospital, fresh food micro-market always stocked with ever-changing array of food and drink options
  • Sweet & Savory Stop - get your fix with international snacks and treats
  • Referral rewards - tell your friends why they should come work for here too and if they do, receive a referral bonus
  • Supportive, multi-faceted, educational training program
  • We are focused on your career growth; we empower you with all the knowledge and skill you need to be successful
  • Opportunities to get out into the community and participate in local events
  • Something new every day - you'll never be bored
  • Health, Vision, and Dental Insurance
  • 401K w/ company match
  • HSA/FSA options
  • Paid Holidays
  • Vacation & Sick time off

Position Overview: As a Veterinary Client Service Representative (CSR), you will be the first point of contact for our clients, both in person and over the phone. Your role will involve managing a busy front desk, scheduling appointments, handling client inquiries, and providing a supportive and empathetic experience for pet owners during their time of need. If you have a passion for customer service and a genuine love for animals, we want to hear from you!
Key Responsibilities:
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
  • Greet and check in clients with warmth and professionalism, ensuring a positive first impression.
  • Manage a high volume of incoming phone calls and emails, addressing client questions, concerns, and appointment requests efficiently.
  • Schedule and confirm appointments, including emergency and specialty visits, and handle patient records with accuracy and confidentiality.
  • Process payments, including insurance claims and financial transactions, and provide clients with clear explanations of costs and billing procedures.
  • Coordinate with veterinary staff to ensure smooth communication between clients and medical teams.
  • Handle and resolve client concerns or complaints with tact and empathy, maintaining a high level of service.
  • Maintain a clean and organized reception area, ensuring a welcoming environment for clients and their pets.
  • Assist with administrative tasks such as data entry, filing, and inventory management as needed.

Qualifications:
  • Previous experience in a client service role, preferably in a veterinary or medical setting, is highly desirable.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, staff, and patients.
  • Strong organizational and multitasking abilities, with a keen attention to detail.
  • Ability to remain calm and composed in a fast-paced, high-pressure environment.
  • Proficiency with office software and electronic medical records systems.
  • A compassionate attitude towards animals and their owners.
  • Flexibility to work various shifts, potentially including evenings, weekends, and holidays as required.

Benefits:
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
  • You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500+ doctors, including 600+ boarded specialists.
  • You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.

VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $22 to $24 per hour.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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