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Client Service Manager Jobs in Phoenix, AZ (NOW HIRING)

Guidepoint

Client Service Coordinator

Phoenix, AZ · Hybrid

$50K/yr

Manage multiple client organization requests and respond within a timely manner * Coordinate with ... client service * Work authorization required Skills you will bring: * Attention to detail and ...

Guidepoint

Client Service Associate

Phoenix, AZ · On-site

$60K/yr

Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high ... service * Applicants must be authorized to work in the United States without the need for current ...

SYNERGY HomeCare

Client Service Coordinator

Chandler, AZ · On-site

$50K - $56K/yr

Client Service Coordinator Benefits include: * Competitive pay ranges * Paid earned vacation ... Skills - Exceptional customer service skills, time management skills, excellent communication ...

Addison Group

Client Service Specialist

Peoria, AZ · On-site

$20 - $25/hr

Manage incoming phone calls and route inquiries to the appropriate team members. * Assist clients with routine administrative questions and requests. * Handle incoming and outgoing mail, deliveries ...

Addison Group

Client Service Specialist

Peoria, AZ · On-site

$20 - $25/hr

Manage incoming phone calls and route inquiries to the appropriate team members. * Assist clients with routine administrative questions and requests. * Handle incoming and outgoing mail, deliveries ...

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All JobsClient Service JobsClient Service Manager JobsClient Service Manager Jobs in Phoenix, AZ

Client Service Manager information

See Phoenix, AZ salary details

$24.1K

$57K

$99.3K

How much do client service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client service manager in Phoenix, AZ is $57,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a client service manager?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

How does a client service manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are the key skills and qualifications needed to thrive as a client service manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

How much do client service managers make in the US?

Client Service Managers in the US typically earn an average salary of around $60,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary widely, with those in larger companies or metropolitan areas often earning more, and additional compensation may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Phoenix, AZ?

The most popular types of Client Service jobs in Phoenix, AZ are:

What are popular job titles related to Client Service Manager jobs in Phoenix, AZ?

For Client Service Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Client Service Manager jobs in Phoenix, AZ look for?

The top searched job categories for Client Service Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Client Service Manager jobs?

Cities near Phoenix, AZ with the most Client Service Manager job openings:

Client Service Manager jobs near you
Infographic showing various Client Service Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $57,587 per year, or $27.7 per hour.

Client Service Coordinator

Guidepoint

Phoenix, AZ • Hybrid

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Oversee all administration within the client service team, including booking consultations and tracking projects.

  • Coordinate with advisors and clients to confirm telephone consultations and qualify advisors for suitability.

  • Manage multiple client requests, respond in a timely manner, and follow up to expedite scheduling projects.

Job description

Overview: 

The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions. As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.

This is a hybrid position out of our Phoenix office, requiring a minimum of one day per week in the office.  

Who We Are:

  • Team-oriented and collaborative
  • Hard-working professionals who strive for excellence
  • Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

What you will own:

  • Responsible for scheduling bulk telephone consultations for client service teams
  • Manage multiple client organization requests and respond within a timely manner
  • Coordinate with advisors and clients to confirm telephone consultations
  • Leave messages and follow up with Advisors to expedite scheduling projects
  • Maintain an updated status of client telephone consultations
  • Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
  • Follow multiple work streams to help Project Managers organize client requests and track progress on projects
  • Assist with ad-hoc requests

Experience you will bring:

  • 1-3 years of previous work experience dealing in a high call volume environment
  • AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
  • Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
  • Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
  • Work authorization required

Skills you will bring:

  • Attention to detail and excellent follow-up skills required
  • Strong aptitude for developing systems of organization
  • Excellent time management skills and able to multi-task
  • Ability to work as part of a team and independently
  • Excellent sense of urgency and responsiveness

What We Offer:

The annual base salary for this position is $50,000.

You will also be eligible for the following benefits:

  • 15 PTO Days, 10 legal holidays, and 5 sick days
  • Comprehensive Medical, dental, and vision plans
  • 10% 401(k) match, life insurance, paid time-off and parental leave plans
  • Commuter benefits and a corporate gym rate
  • Development opportunities through the LinkedIn Learning platform
  • Friday happy hour, "Summer Fridays", and free snacks
  • Casual work environment, team building, and other social events
  • Option to be full-time remote 

About Guidepoint: 

Guidepoint powers end-to-end research workflows for the world's best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

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