Client Service Director Jobs in Springfield, MA (NOW HIRING)

What's in it for you?

Woodard & Curran is seeking a Municipal Water Client Leader to help grow our municipal water market across the Northeast, with emphasis on drinking water, wastewater, stormwater, and water resources. This leadership role is ideal for a technical professional with publicsector experience who is ready to expand from project execution into client strategy, team leadership, and regional growth.

We're looking for an experienced engineer or project manager who wants to deepen client relationships while continuing to lead impactful technical work. The ideal candidate brings strong technical credibility, municipal experience, curiosity, and the drive to build longterm partnerships.

You'll collaborate with colleagues who have deep municipal water expertise, established publicsector relationships, and a strong technical delivery team that turns ideas into successful projects. You'll help grow existing accounts, build new ones, and strengthen our municipal water presence across New England.

What makes this role unique is the breadth of Woodard & Curran's platform. Alongside consulting and engineering, you'll work with our Operations & Maintenance teams that operate water and wastewater facilities, and our Integrated Solutions Division supporting designbuild and designbuildoperate projects. This creates a direct connection to the realworld challenges our municipal clients face.

You will serve as a strategic advisor to municipalities, helping them navigate infrastructure, regulatory, and funding needs. The role offers strong leadership visibility through direct client engagement and account development, positioning you for accelerated growth.

With a flexible work environment, competitive benefits, and strong bonus potential, this position supports both professional advancement and personal wellbeing.

As a Client Leader, you will help ensure our technical capabilities remain at the forefront of client engagements and industry expectations. This highly visible role focuses on partnering with large, complex municipalities to identify unmet needs and deliver thoughtful, solutionoriented approaches.

Who are we looking for:

We are looking for a motivated, people-focused municipal water professional who wants to lead, grow, and build something meaningful in the Northeast. The ideal candidate is passionate about working in teams, energized by client engagement, and ready to expand into a relationship-driven leadership role. The ideal candidate has strong technical roots, understands the public-sector environment, and is ready to expand into client leadership, team building, and practice growth.

You will also drive growth critical to the firm's mission, providing a gratifying, safe place to work and expanding opportunities for our employees.

Why this role could be your next move

This role is built for someone who is ready for more client ownership, more leadership visibility, more variety in the work, and more opportunity to shape what comes next. You will not be expected to succeed in isolation or build a portfolio from a cold start. Instead, you'll have access to experienced client leaders, established municipal relationships, a strong technical delivery bench, realworld operations expertise, and alternative delivery capabilities that allow you to bring differentiated solutions to our clients.

For the right person, this role provides the chance to expand your impact beyond a narrow technical lane-without stepping away from the meaningful engineering work that drives you. It's an opportunity to grow as a municipal water leader, build trusted client partnerships, develop highperforming teams, and help communities across the Northeast address critical water challenges.

This position also offers a clear pathway to expanded leadership responsibilities, including greater influence over client strategy, regional growth, and practice leadership.

Travel: up to 20% within the New England and Mid-Atlantic region.

Candidate Location: Open to remote work locations; preferred New England.

What will you be doing at Woodard & Curran? 

Woodard & Curran's growth is driven by technical excellence and strong client partnerships. As a Client Manager, you will play a critical role in ensuring the team's technical capabilities remain at the forefront of client and business engagements, effectively showcasing our innovative project delivery methods. This highly visible position-both within the firm and in the broader industry-focuses on working with large, complex municipalities to identify and address unmet needs through a thoughtful, solution-oriented approach and a commitment to generating fresh, forward-thinking ideas.

Woodard & Curran offers a comprehensive benefits package. For more information about our benefits & workplace policies visit Benefit & Policy Information - Woodard & Curran.

E-Verify Participation: Woodard & Curran participates in E-Verify to confirm the employment eligibility of all newly hired employees. As part of this process, we provide access to the Right to Work & E-Verify postings.

Equal Employment Opportunity & Accessibility: Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

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