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Client Service Director Jobs in Mattoon, IL (NOW HIRING)

onehopeunited

Intensive Care Coordinator

Effingham, IL · On-site

$22/hr

Improves client access to crisis supports and appropriate home and community-based services to ... on a direct service level preferred Other: Valid driver's license and acceptable driving Record ...

One Hope United

Crisis Supervisor - CCRP

Effingham, IL · On-site

$65 - $90/hr

Provides direct service to children and families in the absence of assigned staff. * Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ...

onehopeunited

Wraparound Facilitator

Effingham, IL · On-site

$20.19/hr

Improves client access to crisis supports and appropriate home and community-based services to ... a direct service level Other: Valid driver's license and acceptable driving record with OHU ...

One Hope United

Wraparound Facilitator

Effingham, IL · On-site

$20.19/hr

Improves client access to crisis supports and appropriate home and community-based services to ... a direct service level Other: Valid driver's license and acceptable driving record with OHU ...

One Hope United

Crisis Supervisor - CCRP

Effingham, IL · On-site

$62K/hr

Provides direct service to children and families in the absence of assigned staff. * Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ...

onehopeunited

Crisis Supervisor - CCRP

Effingham, IL · On-site

$62K/yr

Provides direct service to children and families in the absence of assigned staff. * Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ...

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Client Service Director information

See Mattoon, IL salary details

$36.2K

$85.4K

$153.1K

How much do client service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client service director in Mattoon, IL is $85,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $102,900.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What cities near Mattoon, IL are hiring for Client Service Director jobs?

Cities near Mattoon, IL with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Mattoon, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,429 per year, or $41.1 per hour.

Retail Reset & Merchandising Specialist - East Central Illinois

Strategic Retail Solutions, LLC.

Mattoon, IL • On-site

$23K - $30K/yr

Other

Posted 4 days ago

Job description

Retail merchandising support in the Mattoon Area.

This is a 1099 independent contractor role — not W-2 employment.

Work is as-needed gig scheduling; hours and project frequency vary by client, market, and season.

CONTINUITY MERCHANDISER NEEDED

SRS is looking for a dependable and detail-oriented merchandiser to maintain a small branded cooler/freezer unit at a local grocery store. This flexible opportunity is perfect for someone who lives nearby or already has business in the area.

What You’ll Do:
  • Visit the store 1 time per week (based on client requirements)
  • Perform bi-weekly full product changeouts, including defrosting the unit, restocking, and updating signage
  • On other visits, check inventory levels and restock as needed (20 min. average)
  • Verify thermostat settings are accurate per instructions
  • Report service via smartphone/device the same day, including required photos
What You’ll Get:
  • $16.50 per visit
  • Paid bi-weekly via direct deposit
  • Consistent, recurring route with independent work
  • Pay is for a full hour, even if visit takes less time
  • close to the store within a 10-15 mile radius
  • Those comfortable using a smartphone to report tasks
  • Professionals looking for supplemental income, not a full-time position

Note: No mileage or drive time reimbursement is offered. This opportunity is best suited to local individuals or those with other business in the area.

Requirements

Pay rates vary by client assignment (not based on experience).

Equal opportunity employer.

Apply today — a recruiter will review your application promptly.

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