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Client Relationship Jobs in Rochester, NY (NOW HIRING)

Paychex

Relationship Manager

Rochester, NY · On-site

$59K - $93K/yr

Responsible for client retention and building relationships through presentations and ... communications with key client personnel. Acquires a thorough understanding of clients' businesses ...

New

KeyBank

Key Private Bank Relationship Manager

Rochester, NY · On-site

$96K - $181K/yr

The Relationship Manager is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating ...

New York State

Broker Relations Manager

Rochester, NY · On-site

$106K - $131K/yr

Manage a team of Broker Relationship Specialists focused on driving revenue through independent agencies, brokerages, and aggregators. Your primary mission is to align carrier underwriting appetites ...

Keybank

Key Private Bank Relationship Manager

Rochester, NY · On-site

$96K - $181K/yr

The Relationship Manager is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating ...

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Client Relationship information

See Rochester, NY salary details

$28.6K

$56.6K

$96.7K

How much do client relationship jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client relationship in Rochester, NY is $56,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $64,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a client relationship role, and how can I prepare for them?

Common challenges in a Client Relationship role include managing multiple clients with varying needs, addressing unexpected issues promptly, and maintaining strong relationships under pressure. You'll often need to balance client expectations with company capabilities while ensuring clear, proactive communication. Preparing for these challenges involves developing strong organizational skills, staying adaptable, and investing time in learning about your clients' businesses. Regular collaboration with internal teams, such as sales, support, and product management, is also key to delivering effective solutions. Embracing a proactive, client-focused mindset will help you overcome obstacles and succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive in the client relationship position, and why are they important?

To thrive in a Client Relationship role, strong communication, negotiation, and problem-solving abilities are essential, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and account management systems is typically important in this position. Standout candidates demonstrate interpersonal skills, emotional intelligence, and the ability to build trust and rapport with clients. These skills and qualities enable professionals to effectively manage client needs, foster long-term partnerships, and drive business growth.

What is a client relationship?

A Client Relationship job involves managing and nurturing relationships between a company and its clients to ensure satisfaction, retention, and growth. Professionals in this role act as the primary point of contact, addressing client needs, resolving issues, and identifying opportunities for additional services or products. Strong communication, problem-solving, and interpersonal skills are essential for success in this field.

What are the most commonly searched types of Client Relationship jobs in Rochester, NY? The most popular types of Client Relationship jobs in Rochester, NY are:
What are popular job titles related to Client Relationship jobs in Rochester, NY? For Client Relationship jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Relationship jobs in Rochester, NY look for? The top searched job categories for Client Relationship jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Relationship jobs? Cities near Rochester, NY with the most Client Relationship job openings:
Client Relationship jobs near you
Infographic showing various Client Relationship job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,618 per year, or $27.2 per hour.

Sales Assistant - Client Relationship Support

M&T Bank

Pittsford, NY • On-site

$21.49 - $35.81/hr

Full-time

Re-posted 10 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

89th of 170 rated banks

Job description

Sales Assistant - Client Relationship Support
- Pittsford, NY
Launch your career in wealth management with M&T Bank. We're seeking a Client Relationship Associate (Sales Assistant) to support Financial Advisors while helping grow client relationships across an assigned branch or region. In this role, you'll partner closely with Advisors to deliver a seamless client experience-managing follow-ups, supporting onboarding, and preparing for client engagements. This is an opportunity to build foundational experience, contribute to business development efforts, and grow within a collaborative, high-performing team.
Primary Responsibilities:
  • Partner with Financial Advisors to support client relationships and deliver a seamless client experience across an assigned branch or region
  • Manage client follow-ups, servicing requests, and day-to-day communication with existing and prospective clients
  • Prepare for client meetings by coordinating schedules, gathering materials, and supporting onboarding activities
  • Assist with marketing materials, events, and seminars to support business development efforts
  • Track sales and referral activity to provide visibility into performance
  • Review and process documentation, ensuring accuracy and timely submission
  • Support trade processing, audit, compliance, and risk management activities

What You'll Bring
  • Client-first mindset with strong organizational and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in sales support, administration, or client service preferred

Education and Experience Required:
Associate's degree, or in lieu of a degree, a combined minimum of 2 years' higher education and/or work experience
Education and Experience Preferred:
Minimum of 1 years' sales and/or sales administration experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.49 - $35.81 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Pittsford, New York, United States of America

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