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Client Relationship Jobs in Rochester, NY (NOW HIRING)

Gallagher

Client Service Associate

Batavia, NY

$13.75 - $19/hr

You'll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and ...

Gallagher

Client Service Associate

Batavia, NY

$13.75 - $19/hr

You'll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and ...

Five Star Bank

Relationship Banker

Canandaigua, NY · On-site

$19 - $26/hr

As a Relationship Banker, you will combine expert financial knowledge with an advice-led approach ... client engagement. * Comfortable using banking systems, digital tools, and teller platforms ...

TeamSoft

Client Services Supervisor

Rochester, NY · On-site

$62K/yr

Maintain and continue developing successful working relationship at client site * Demonstrate and supervise staff to timeliness and thoroughness of each project being supported * Work within ...

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All JobsClient Relationship JobsClient Relationship Jobs in Rochester, NY

Client Relationship information

See Rochester, NY salary details

$28.6K

$56.6K

$96.7K

How much do client relationship jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client relationship in Rochester, NY is $56,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $64,200.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

To become a Client Relationship Manager (CRM), candidates typically need a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Client Relationship Manager (CCRM) can enhance prospects, and familiarity with CRM software is often required.

What jobs pay 4000 a week without a degree?

In client relationship roles, high earnings of $4,000 or more per week are uncommon without specialized experience or certifications. Typically, such income levels are associated with sales positions, financial advisors, or entrepreneurial ventures where commissions or business ownership play a significant role. Most client relationship jobs offer salaries below this threshold unless combined with performance-based incentives or bonuses.

What are some common challenges faced in a Client Relationship role, and how can I prepare for them?

Common challenges in a Client Relationship role include managing multiple clients with varying needs, addressing unexpected issues promptly, and maintaining strong relationships under pressure. You'll often need to balance client expectations with company capabilities while ensuring clear, proactive communication. Preparing for these challenges involves developing strong organizational skills, staying adaptable, and investing time in learning about your clients' businesses. Regular collaboration with internal teams, such as sales, support, and product management, is also key to delivering effective solutions. Embracing a proactive, client-focused mindset will help you overcome obstacles and succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive in the Client Relationship position, and why are they important?

To thrive in a Client Relationship role, strong communication, negotiation, and problem-solving abilities are essential, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and account management systems is typically important in this position. Standout candidates demonstrate interpersonal skills, emotional intelligence, and the ability to build trust and rapport with clients. These skills and qualities enable professionals to effectively manage client needs, foster long-term partnerships, and drive business growth.

What does a client relations do?

A client relations professional manages interactions between a company and its clients to ensure satisfaction and foster long-term relationships. They handle communication, address client concerns, and work to meet client needs, often using CRM tools and strong communication skills. The role may require understanding of the company's products or services and maintaining positive client engagement.

What is a Client Relationship job?

A Client Relationship job involves managing and nurturing relationships between a company and its clients to ensure satisfaction, retention, and growth. Professionals in this role act as the primary point of contact, addressing client needs, resolving issues, and identifying opportunities for additional services or products. Strong communication, problem-solving, and interpersonal skills are essential for success in this field.

How much does a Client Relationship Manager earn?

A Client Relationship Manager's average salary varies by location and experience but typically ranges from $60,000 to $100,000 annually. Salaries can increase with certifications, industry, and company size, and some roles include performance bonuses or commissions.
What are the most commonly searched types of Client Relationship jobs in Rochester, NY? The most popular types of Client Relationship jobs in Rochester, NY are:
What are popular job titles related to Client Relationship jobs in Rochester, NY? For Client Relationship jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Relationship jobs in Rochester, NY look for? The top searched job categories for Client Relationship jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Relationship jobs? Cities near Rochester, NY with the most Client Relationship job openings:
Client Relationship jobs near you
Infographic showing various Client Relationship job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $56,633 per year, or $27.2 per hour.
Client Service Associate

Client Service Associate

Gallagher

Batavia, NY

$13.75 - $19/hr

Full-time

Re-posted 18 days ago

Arthur J. Gallagher & Co. rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Client Service Associate to join our Commercial team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence.


How you'll make an impact

You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards. 

Here’s what you’ll do: 

  • Contribute to the renewal process by delivering timely and high-quality solutions to clients. 
  • Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients. 
  • Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems. 
  • Work with your team to improve processes, meet goals, and maintain high productivity standards. 
  • Conduct regular audits to ensure compliance with regulations and service standards. 
  • Use Gallagher’s technology to enhance productivity and deliver quality results. 
  • Manage multiple priorities effectively, ensuring all tasks are completed on time. 
  • Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

#LI-JW1


About You

Here’s what you’ll bring to the role: 

  • A high school diploma or GED. 
  • Minimum of 1+ years relevant work experience. 
  • Proficiency in Microsoft Office  
  • A desire to build relationships and deliver results. 
  • Adaptability and resilience in managing shifting priorities. 
  • A collaborative mindset to work with teams across Gallagher. 

Preferred qualifications: 

  • An associate's degree, professional certification, or equivalent training. 
  • Experience in managing client relationships. 
Qualifications:

Here’s what you’ll bring to the role: 

  • A high school diploma or GED. 
  • Minimum of 1+ years relevant work experience. 
  • Proficiency in Microsoft Office  
  • A desire to build relationships and deliver results. 
  • Adaptability and resilience in managing shifting priorities. 
  • A collaborative mindset to work with teams across Gallagher. 

Preferred qualifications: 

  • An associate's degree, professional certification, or equivalent training. 
  • Experience in managing client relationships. 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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