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Client Relationship Jobs in Rochester, NY (NOW HIRING)

ELS

Client Service Specialist

Pittsford, NY · On-site

$38.46 - $43.17/hr

Act as client liaison between client and custodians, establish professional working relationship for all parties - client, custodian and firm * Direct communication with prospects and clients (in ...

Semantix

Client Services Associate

Rochester, NY

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... Experience building relationships with clients and co-workers Desired Skills and Experience:

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Showing results 1-20

All JobsClient Relationship JobsClient Relationship Jobs in Rochester, NY

Client Relationship information

See Rochester, NY salary details

$28.6K

$56.6K

$96.7K

How much do client relationship jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client relationship in Rochester, NY is $56,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $64,200.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

To become a Client Relationship Manager (CRM), candidates typically need a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Client Relationship Manager (CCRM) can enhance prospects, and familiarity with CRM software is often required.

What jobs pay 4000 a week without a degree?

In client relationship roles, high earnings of $4,000 or more per week are uncommon without specialized experience or certifications. Typically, such income levels are associated with sales positions, financial advisors, or entrepreneurial ventures where commissions or business ownership play a significant role. Most client relationship jobs offer salaries below this threshold unless combined with performance-based incentives or bonuses.

What are some common challenges faced in a Client Relationship role, and how can I prepare for them?

Common challenges in a Client Relationship role include managing multiple clients with varying needs, addressing unexpected issues promptly, and maintaining strong relationships under pressure. You'll often need to balance client expectations with company capabilities while ensuring clear, proactive communication. Preparing for these challenges involves developing strong organizational skills, staying adaptable, and investing time in learning about your clients' businesses. Regular collaboration with internal teams, such as sales, support, and product management, is also key to delivering effective solutions. Embracing a proactive, client-focused mindset will help you overcome obstacles and succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive in the Client Relationship position, and why are they important?

To thrive in a Client Relationship role, strong communication, negotiation, and problem-solving abilities are essential, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and account management systems is typically important in this position. Standout candidates demonstrate interpersonal skills, emotional intelligence, and the ability to build trust and rapport with clients. These skills and qualities enable professionals to effectively manage client needs, foster long-term partnerships, and drive business growth.

What does a client relations do?

A client relations professional manages interactions between a company and its clients to ensure satisfaction and foster long-term relationships. They handle communication, address client concerns, and work to meet client needs, often using CRM tools and strong communication skills. The role may require understanding of the company's products or services and maintaining positive client engagement.

What is a Client Relationship job?

A Client Relationship job involves managing and nurturing relationships between a company and its clients to ensure satisfaction, retention, and growth. Professionals in this role act as the primary point of contact, addressing client needs, resolving issues, and identifying opportunities for additional services or products. Strong communication, problem-solving, and interpersonal skills are essential for success in this field.

How much does a Client Relationship Manager earn?

A Client Relationship Manager's average salary varies by location and experience but typically ranges from $60,000 to $100,000 annually. Salaries can increase with certifications, industry, and company size, and some roles include performance bonuses or commissions.
What are the most commonly searched types of Client Relationship jobs in Rochester, NY? The most popular types of Client Relationship jobs in Rochester, NY are:
What are popular job titles related to Client Relationship jobs in Rochester, NY? For Client Relationship jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Relationship jobs in Rochester, NY look for? The top searched job categories for Client Relationship jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Relationship jobs? Cities near Rochester, NY with the most Client Relationship job openings:
Client Relationship jobs near you
Infographic showing various Client Relationship job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $56,633 per year, or $27.2 per hour.
Client Service Associate

Client Service Associate

Thorley Wealth Management Inc

Rochester, NY • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Competitive salary
  • Opportunity for advancement
  • Profit sharing
  • Training & development

Client Service Associate
Job Description:

Dynamic financial services firm seeks self-starter to keep growing office organized. This integral position will provide exceptional customer service to clients, work directly with, and support the administrative needs of our financial advisors and assist with the workflow needs of the office.
Summary:

The ideal candidate is honest, hard-working, ethical, and friendly; has a high level of integrity; and wants to be challenged. Must be organized, possess strong attention to detail, be able to work independently and solve problems, be comfortable on the phone and handle multiple projects simultaneously. Must be comfortable with technology and internet savvy. Experience in Microsoft Office Suite is required. Must be able to handle customer service and client needs. Must be highly adaptable and team oriented.
Principal Responsibilities:

  • Help advisor prepare for client meetings; process new business, completing all forms correctly and submit them for processing within one business day; track all pending business paperwork; follow up on outstanding items; maintain pending business summary and update advisor weekly; file client statements, correspondence, and agreements completely within five business days.
  • Anticipate advisor needs and handle them proactively.
  • Maintain CRM system to enter new contacts, update existing contacts, and utilize, update, and create workflows.
  • Answer the phone and handle all client services issues within capacity.
  • Use excellent customer service skills to build client relationships.
  • Draft letters as directed by advisor, prepare, and send outgoing mail.
  • Assist advisor with marketing efforts, coordinate marketing events and activities, spearhead special projects; other marketing activities as determined.
  • Become familiar with and backup receptionist position.
  • Make suggestions to systematize and improve office functions.
  • Other miscellaneous tasks as assigned.
Required Skills/Knowledge/Competencies:

  • 1+ years of experience as an administrative assistant in the financial services field
  • Strong organizational skills; detail oriented; strong decision-making and analytical skills; ability to work independently; ability to maintain attention to detail while under pressure.
  • Strong technical aptitude, including strong PC, internet, and software skills; ability to use multiple technology platforms.
  • Superior interpersonal, oral, and written communications skills
  • Notary Public license a plus
Job Type: Full-time
Salary: $55,000 - $75,000 per year
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
Schedule:
  • 8 hour shift
  • Monday to Friday
Work Location: In person with some virtual workdays